What do Your Franchisees Want from the Annual Convention?


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Volume 1, Issue 12
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Connie Podesta, CSP, CPAE

 

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Connie Podesta Teaches

Franchise Companies How to

Stand Out from the Crowd

Want fun, funny, pithy, provocative, and interactive for your next conference keynote?

With her comedic wit and trademark no-nonsense style, award winning author and leadership speaker Connie Podesta is known worldwide for helping franchise leaders create teams that are healthy, happy, motivated, productive and proud to represent their franchise, their product and their brand.

Connie customizes every talk to integrate a franchise system's culture, goals and key messages. There's no one better for creating an event that has people on the edge of their seats, engaged, entertained and eager to adopt positive, powerful change into their careers and lives.

Connie's extensive franchise client list includes industry leaders such as: McDonald's Corporation, RE/MAX International, Subway, 7-Eleven, Hilton Hotels and many more.

 

Kwik Tips!

What do Your Franchisees Want from Your Annual Convention?



 

A key investment for most franchise systems is their annual franchise convention.  With careful planning and a focus on what you want your franchisees to take away from the experience, your annual meeting can have a tremendously positive effect on a franchisee's productivity, profitability, and passion for the brand.

Recently, SPEAK! partnered with our good friends at Franchise Business Review and Ingage Consulting to conduct the first of its kind Franchise Conference and Meetings Survey.


We are excited to report that the results are in and we will be sharing key findings with you over the next few weeks.

Here are a few highlights:

  • 62% come from systems with 100 units or more
  • 76% meet annually
  • 71% have at least a 60% attendance rate from their franchisees with 41% of respondents enrolling more than 81% of their franchisees to attend their annual meetings
  • 59% make conference attendance mandatory
  • 20% enforce the requirement to attend
  • 12% selectively enforce the requirement to attend
  • 27% state that attendance is mandatory but don't enforce it
  • 62% run their annual conference from 2.5 to 3 days
  • The most popular months to hold a franchise convention are January, April, September and October



And a question that every franchise conference organizer may find of interest...

"What do your franchisees want from the event in regards to content?"





This research is consistent with previous findings - Franchisees expect the following from their convention in order of ranking:


#1 - Time to network with their peers
#2 - Business skills training from expert outside presenters
#3 - An open forum to exchange concerns, ideas & suggestions with the corporate team
#4 - Training on new systems and products
#5 - Updates from the corporate office


We'll continue to post survey results in the next few weeks so be sure to check our blog. Our goal is to help create industry benchmarks and an ongoing resource for franchise conference best practices.

Have some great ideas about what makes a successful franchise conference? We'd love to hear from you!


And if you'd like to receive our 2012 Franchise Conference and Meetings Survey white paper with the complete survey summary, drop me a note and we'll get it right out to you.

More soon!


Katrina

PS: If you are looking to satisfy content request #2, 'Business skills training from expert outside presenters', you know we'd love to help!

Here's a recent testimonial from one of our valued clients:

"SPEAK! helped us find the perfect keynote speaker for our annual franchise convention. Katrina understood our concerns, was attentive and informative, and very accessible. She offered us some great options and helped us secure a fantastic speaker who had our franchisees thinking, laughing and fully engaged. I couldn't get down the hallway without getting many kudos from our franchisees about the session. Doesn't get better than that! We'll be sure to use SPEAK! and Katrina for future events."

Kim McBee, VP of Marketing and Advertising
TBC Retail Group/Big O Tires



 

 

 

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Katrina Mitchell 
Chief Match Maker
SPEAK!
Franchise Speakers That Deliver!

We know the Franchise World.  It's all we do.

720-304-3710
303-669-9905 Cell
katrinalmitchell (skype)
katrina@franchisespeakers.com

www.FranchiseSpeakers.com

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SPEAK! Franchise Speakers 2229 Mariposa Ave Boulder, Colorado 80302 United States (720) 304-3710

 

 

 

Kwik Quotes


 

On Connie Podesta

 

"Thank you! Thank you! GREAT presentation!"


McDonald's

 


"Our audience LOVED you the second time as much as the first. You are an amazing Master of Ceremonies." 


7-Eleven



"AWESOME! You were a great Master of Ceremonies. Your professionalism punctuality, ability to keep things on time, running smoothly, adjust on a moment's notice and rally the crowds...was truly AMAZING! Plus, your unbelievable live auction skills allowed us to raise $40K for our charity, Muscular Dystrophy Association, in just 90 minutes."


7-Eleven

 


"Rave reviews! You were absolutely right on the money with our audience. You will be a tough act to follow."

 

Hilton Hotels

 


"Entertaining! Motivational! Tons of take-home content! We will be having you back again."

 

Subway



"Amazing job! You blew our audience away!"


Century 21

 



 

 

 

On SPEAK!


"We just had, by far, the very best convention speaker we have ever had and you made it possible. I cannot think of a single thing I would change in my experience of working with you and your team. You delivered everything as promised, you were consistently prepared and most importantly we felt well cared for with your proactive communication and follow-up. This is the first time we have ever worked with any outside organization to help us with our speakers and you absolutely knocked it out of the park. You have earned a customer for life!"

Bob Bingham, President & CEO
The Little Gym International


"SPEAK! surpassed our expectations and made the process of finding the perfect dinner speaker incredibly easy. Katrina listened carefully to what we wanted to accomplish, responded with three really appropriate choices that fit our needs perfectly, provided us with concise information and clips to review for each of the three choices and scheduled an interview with our final candidate to be sure we were completely comfortable before going to contract. Our past experience with bureaus has not been all that great and I was delighted with how proactive, responsive and relaxed the experience of working with Katrina felt - not pushy in any way! What was really impressive about our experience working with SPEAK! is that we had less than three weeks to find the right speaker. Katrina did a great job of responding, guiding, recommending and proactively coordinating the process. We couldn't be more pleased with our experience and I'd highly recommend Katrina and her team at SPEAK! to any franchise company looking for speakers, trainers, or entertainers. This was an OUTSTANDING experience!"

Cindy Gaudette, Project Manager, Franchise Sales
Fantastic Sams Hair Salons


"I contacted SPEAK! to help us find the right speaker for a gathering of our field support team. We wanted a speaker who understood franchising and could really help our Business Consultants work more effectively with their Broker Owners. Katrina listened carefully, asked the right questions and ultimately recommended the perfect speaker. She and her team made the entire process easy from beginning to end. We had a great experience working with SPEAK! and will be utilizing their great service for future events!"

-Paula Young, VP, Operations
Coldwell Banker Real Estate, LLC


"Trying to find just the right person with the right message to address our franchisees can be stressful. Katrina makes it easy and stress-free and for the second year in a row has helped us hit a home-run. I think any franchise system looking for the right speaker should make SPEAK! their first call. Thanks for helping us make this year's event the best conference we've ever had!"

Paul Erwin, VP of Administration
Pita Pit

For more quotes from our happy clients, check out our testimonials page here.