Category Archives: Colette Carlson

Colette Carlson: The Transformation of Connection

New to our official roster (but she’s worked with one of our favorite franchise clients, garnering wildly wonderful reviews), Colette Carlson is the Connection Catalyst! We all know relationships are critical, throughout the franchise system—within the franchisor team, franchisor/franchisee, field staff/franchisee, franchisee/employee, employee/customer. Colette says… “Many Communicate. Few Connect.” In a recent article entitled, The…