Category Archives: Lisa Bouchard

SPEAK!’s ‘Month of Women’: Recap plus MORE!

Our goal in April was to present some fantastic, engaging and inspiring female speakers, in light of a statistic indicating that less than 10% of keynote speakers are women. We’ve had an outpouring of positive reaction—thank you! So to recap (and we couldn’t resist adding several more 🙂 ),check out the list below of talented…

What’s wrong with the “Golden Rule”?

One of our favorite people and speakers, Lisa Bouchard, explains that whether interacting with customers or those within our franchise system, by default, we all tend to approach communication from the old golden rule “treat others as you would like to be treated.” However, that old expression overlooks the idea that “others” may not want…