Leadership & Team Building

FutureProofing Your Franchise:
The reward of responsibility in changing times 
Troy Hazard

He’s been a franchisee twice, a franchisor once, hosted 2 hugely successful national network franchise television shows, been a global franchise consultant for almost 2 decades, and has founded 10 companies in 20 years.

It is through these businesses and through working as a consultant for some of the world’s biggest franchise brands that Troy has learned the lessons on how to predict issues in business before you need to experience them. This real world experience has led him to truly understand how to FutureProof a business.   Brands such as Baskin Robbins, Goodyear, Subway, Choice Hotels, Cartridge World, and Smoothie King have all benefited from Troy’s experience.

In his presentation, Troy will share stories of success and franchise best practice, and he will also share his own personal experiences of what happens when, as a franchisee, you stop taking responsibility and get in the road of your own future. In his address Troy will deliver the following:

  • Real life examples and case studies on how to deal with the top 3 challenges faced by franchisees in the current market.
  • Insight on the top 3 things franchisees are most likely to have to address in the near future.
  • He will set participants on a path to take more responsibility for their future.
  • He will show participants how to break down their own business barriers created by their fear based belief systems.
  • He will give participants a road map on how to FutureProof their personal vision for business success.
  • A checklist to help participants assess if they’re driving their business into the future or into the ground.
  • The importance of ‘Back to the future’ – How back to basics can lead to a better future.


IMPACT Performance™ Presentation
A Catalyst for Increasing Productivity and Passion in the Franchise Workplace Gerry Wienholt

Not all of your franchisees love working in your system.   Perhaps, you already knew that.   What you may not know is the extent of the discontent.

You can divide any working population into three categories:

1)      people who are engaged (loyal and productive)

2)      those who are not engaged (just putting in time)

3)      those who are actively disengaged (unhappy and spreading their discontent)

According to a Gallup study, the U.S. working population is 26% engaged, 55% not engaged, and 19% actively disengaged.  The most “engaged” workplaces were 50% more likely to have lower turnover, 56% more likely to have higher-than-average customer loyalty, 38% more likely to have above-average productivity, and 27% more likely to report higher profitability.

IMPACT Performance is an inspirational multimedia event that encourages personal accountability and responsibility for individual and team success. It is packed with concepts and principles that stimulate engagement among your franchisees. Dynamically incorporating music, stories, movies, and humor, Gerry Wienholt engages and compels his audience to grasp a higher vision for their work performance.

This program will help participants to:

  • Define expectations and standards that eliminate the mystery of what great performance looks like.
    Create an environment where employees are more likely to passionately engage.
    Empower the workforce with principles and methodologies that guarantee increased results.
    Infuse the culture with a sense of personal responsibility and accountability.


The Passionate Performer Program™
Improving the Critical Success Factors of Your Organization!
Gerry Wienholt

The Passionate Performer Program is a proven methodology that ensures success for franchisees interested in implementing a proven system for growth.  This organizational development program focuses on establishing five critical success areas as healthy, mature components of the franchise organization.  Following the PEP Assessment™, an executive report is generated to determine the best implementation strategy.

Franchise Development: Inspiring a Team of Passionate Performers
Successful implementation of these five critical success areas results in motivated employees-what we call Passionate Performers.  These motivated employees create satisfied customers leading to financial success.

This program will help participants to:

  • Gain an awareness of the 5 critical success factors for any franchise operation.
    Implement simple methods to develop these critical components in your franchise operation.
    Develop communication and leadership skills to effectively mobilize a team to action.
    Establish the framework required to ensure ongoing passionate performance and extraordinary results.

DOT – Discipline of Thought™
Accelerating the Law of Attraction – A Personal Leadership Program for Franchise Operators  Gerry Wienholt

Discipline of Thought is a method of personal leadership.  It is an ongoing act of self-control that, when practiced effectively and consistently, will reap great benefits for the individual and the organization.

DOT is a practice where the individual focuses on a pre-defined vision that represents a desired, ideal picture of the future – which includes zero negative aspects!  This vision becomes the target!

Some might consider this concept simply the “power of positive thinking”, but this assumption would undermine the DOT principle.  The “positive thinking” movement taught us to overcome our negative thoughts with positive ones.  To the contrary, The DOT concept is a pre-emptive strike on negativity!

Often our negative, undisciplined thinking hinders the realization of our dreams and ultimately can sabotage our future.  Once we articulate our vision, the consistent action of disciplining our thoughts around this pre-defined vision effectively eliminates negative distractions and deterrents.  Consistently staying focused on this positive vision will noticeably decrease doubt and skepticism and dramatically accelerate the attraction of resources needed to make the vision a reality.

This DOT principle begs the simple, introspective question, “What are you thinking?”  A continual awareness of our thoughts is a necessary filtering technique that ensures the self-directed accountability required to stay true to our pre-defined vision.  The sobering reality is, what we think is what we create.

This program will help participants to:

  • Develop a critical awareness of the implications of not only what we say and do, but how we think and the power of our thoughts to impact results.
  • Define a methodology that empowers people to control future outcomes.


Subarctic Survival Exercise  Stan Friedman

When Stan Friedman, 20 year franchise industry veteran, directs the Subarctic Survival Situation at the beginning of your annual event, your franchisee’s take home value from the entire event will increase exponentially.  Through this extraordinary process your franchisees will overcome differences, bond with each other and your staff and learn to appreciate and recognize that with team work and appreciation for each member’s contribution, nothing is insurmountable.

Don’t just open your annual franchising conference with blah, blah, blah.  Treat your franchisees to a perspective changing, attitude shifting “interactive” exercise that they will talk about for years to come.


Leading High Performance Teams… Lessons Learned from Borrowed Dreams T. Scott Gross

A master storyteller, T. Scott Gross will captivate your audience while they learn the true secrets of making work feel good again.

Who would have guessed that good work requires an element of risk and that team spirit can arrive in the most unexpected ways?  Scott literally climbed mountains, sailed the seas, and took to the skies to discover the secrets to building and leading high performance teams.

An hour of compelling stories, inspiration and take-home ideas, this presentation, based on Gross’ book, Borrowed Dreams: The Roughest, Toughest Jobs on the Planet…and What I Learned from Working Them, will leave you spellbound.   Leading High Performance Teams