A workshop for the whole franchisor team — administration, marketing, operations, IT and finance people — for building a successful franchising culture. Includes teaching of vital principles, case studies and small group exercises all designed to raise awareness of the needs of franchisees and the franchisor’s role as a leader and facilitator of best practices.

This facilitated workshop shows franchisors and franchisees how to ensure their FAC gets off on the right foot. We explain what practices drive productive FACs and then facilitate a proven process that enables the group to “customise” its own FAC process using principles that work.

These workshops help the franchisor team understand the importance of developing a healthy franchising culture. Using facilitated open discussion and case studies this program addresses fundamental questions that can make or break a franchise group. These sessions are run by either Greg Nathan or Debb Lowe.

This professional development workshop is for field support consultants and operations executives, including regional managers or master franchisees. It is based on the popular book, The Franchisors Guide to Improving Field Visits, and includes teaching of vital principles, case studies, small group exercises, questionnaires and the practice of relevant skills — all designed to improve the knowledge, skills and confidence of the franchisee support team.

Greg Nathan regularly addresses franchise industry conferences around the world, sharing principles, stories, case studies and the latest research from the Institute on what franchisors need to know if they are to build a prosperous franchise network with happy, profitable franchisees.

This highly interactive process starts with a review from the Franchise Relationships Institute research on what high performance franchisees do that make them so successful. It then moves into a workshop where franchisees identify their strengths and opportunities for development. Finally they work in small groups to identify best practices and share this with each other. Franchisees love this session because it is practical, engaging and useful.

An ideal keynote for mixed franchisee and franchisor audiences.  In this session, Greg Nathan explains why a constructive relationship is so vital for success, what gets in the way and what franchisees and franchisors can do immediately to enhance the quality and value of their relationships.  Includes an explanation of the Franchise E-Factor.