Troy Hazard, CSP

Franchise Expert / Business Leader

He has been a franchisee twice, a franchisor once, and a consultant to some of the worlds leading franchise brands including Goodyear, Subway, Baskin Robbins, Cartridge World and PoolWerx. In fact, he has worked with some 300+ franchise brands in 16 different countries, and has also been co-host of two National Network TV programs on franchising, ‘Inside Franchising’ and ‘Don’t Come Monday’.

Add it all up and you’ve pretty much got a one-stop shop for franchise business experience, information and real life examples.

It’s this same experience that gives him such great value on stage, speaking at hundreds of franchise conferences and conventions around the world. His interactive ‘real life’ storytelling style has kept audiences engaged across the planet.

Troy’s lessons from the edge provide businesses with potent and refined tools, a collection of which you will find in his Amazon bestselling business book, ‘Future-Proofing Your Business’ – real life strategies to prepare your business for tomorrow, today!

What his clients have to say…

“Troy is the ONLY speaker on the American circuit that has been a franchisee twice, a franchisor once, hosted two national network television shows on franchising, and been a leading franchise consultant to more than 300+ franchise brands in 16 countries over two decades! He has more personal franchise experience than any other professional speaker in the United States, full-stop!”

“No buzzwords, no hype, no slick sayings – just 20+ years of real life stories as a global entrepreneur that delivers solid take home messages and value for participants in audiences all over the world! Troy Hazard is simply authentic!”

Troy Hazard is our most in-demand franchise speaker. Recently we captured some fantastic clips of Troy elaborating on a variety of key messages that he regularly delivers. Check out this selection of short clips to see Troy’s direct style and key business messages which he brings to franchise audiences around the world. Click on the image below to view the clips.

Click here for sample client list

Speaker Bio

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Global President of Entrepreneurs’ Organization

Troy has been a franchisee twice, a franchisor once, and a leading franchise consultant for over 20 years dealing with some of the greatest franchise leaders on the planet. Add that to the fact that he’s owned 10 different companies in a 20-year span, and that has to come with some great stories! That is what has kept audiences engaged in 16 countries.

Since Troy started in business, he has owned a diverse range of companies, including a recording studio, advertising agency, pizza shop, property development company, technology company, a real estate brokerage, and most recently a television and radio broadcast facility. He has also been a "leader of leaders," having served as International President of the elite Entrepreneurs’ Organization, on their Global Board.

In the last three years he’s scaled back his business interests to spend time sharing some of his experiences through his speaking engagements and to write books. His most recent, Future-Proofing Your Business , was released in the USA December 2010 and is already an Amazon Business Bestseller. Ladies and gentlemen, please welcome Troy Hazard.

Travels From: CA

  Fee Range: $15,000 – $20,000

“Our Members loved Troy's 'earthy, friendly style' and the feedback included comments such as 'Top man/powerful message!, excellent, great, give him more time, vibrant, exciting' so clearly the presentation was a great success. Congratulations Troy on an excellent presentation we will definitely have you back for more training with the group.”
RealCorp Systems Ltd

Program Information

Revenue Through Relationships

The 6 degrees of unity 

In a world of connectivity, why is it that we sometimes fail to really ‘connect’ as humans. We talk about the importance of building relationships, we all understand the feeling of being in a solid relationship and yet we fail to invest the time to really develop the important relationships 

In our personal lives we all enjoy the relationship that revolves around authenticity, honesty, openness, vulnerability, and respect. Yet in business we often treat the development of key relationship, as a mechanical event, something that while it has a label of ‘relationship’ it is merely a function of a business experience, as opposed to an emotional bond with another person. Why is that so? 

In this presentation Troy will reveal the REAL meaning of relationship marketing in your business. For years the term has been nothing more than a hip buzz word used by slick executives with ponytails and goatee beards. Now, in a world of faster, better, yesterday, Troy will uncover the real reasons why we need to embrace the true emotion of a relationship in business and harness that to the true value of the technology with which we have come to rely on so heavily. 

He will demonstrate what defines best practice when you are building a client relationship marketing programme for your business and show you how you can get a programme started easily and effectively. 

Troy will offer examples of how to develop a sense of unity in the relationships you develop with yourself, your, greatest supporters, your peers, business influencers, your community, and of course ultimately your clients. He will talk about some of the programmes he has developed for some of the world’s greatest brands; how they worked, why they worked, and for whom they worked. Troy’s presentation delivers answers to the following key questions: 

  • How to identify the 5 key reasons why people do business with you. 
  • How to recognize and develop the 6 real relationships that drive revenue in your business. 
  • How to use the new voice of word of mouth. 
  • How to talk TO your customers not AT them.
  • How to make actions speak as loud as words.

Leadership Lessons From a Leader of Leaders

How to guide your staff through interesting times 

Leading people is tough, particularly in tough times, and everyone has an opinion on how to lead and what makes a good leader. So, what is the best way? 

Ask a leader of leaders. 

Troy Hazard is a business veteran with eleven start-ups in 20 years under his belt. 

He has served as President on the Global Board of the Entrepreneurs’ Organization (EO), the premier, peer to peer, global community, network and resource for entrepreneurs, with more than 6,600 members worldwide in approximately 108 chapters and 38 countries. 

To qualify for membership you are required to own your business, have an annual turnover of more than $1million US dollars and be under 50 years of age. This group is made up of some of the world’s greatest business leaders, tuning over a combined $160 billion. 

In short, Troy has proven himself in one of the toughest leadership roles on the planet. 

In this session, Troy will share some of the lessons he learned as a leader of leaders and as a leader of teams. This presentation also contains a collection of information from some of the planet’s brightest and most successful business leaders and lessons learned from Troy’s own businesses. 

He will explain why he believes leaders are not born, they evolve. And he will uncover the 4 key character traits that make up a good leader and offer real world business experiences that demonstrate how to improve your skills to maximise the impact on those you lead. Armed with this information you will be more focused, balanced, aware and effective. 

Troy’s experience in business has given him the opportunity to address hundreds of business groups at conferences around the world on a range of leadership topics. Many of which he also covers in his Amazon Bestselling book ‘Future-Proofing Your Business’ and on his Cable Television Business Talk Show, Getting’ Down 2 Business’ in the USA  

Troy’s presentation delivers real life leadership lessons: 

  • Learn the 4 key personality traits of a true leader, from a true leader.
  • Learn how to lead in truth, not fear.
  • Learn how to hire, motivate and develop good staff in good, and in tough times.
  • Learn how to manage fast staff growth while maintaining control of your team.
  • Learn how to have your staff work with you, not for you.
  • Learn that in leadership, there is a fine line between confidence and arrogance.
  • Learn why leaders are not born, they evolve.
  • Learn how to be aware of your own leadership evolution.

The Recession Rebound

How to lead your business out of the recession, faster, and with purpose! 

Everyone has been telling you that you should ‘thrive instead of survive’, ‘refuse to take part in this recession’, and to ‘focus on the positive’

The fact remains, almost 4 years down the track the country is still in a hole! And to get you and your business out of that hole, your actions are going to speak louder than any words. 

Eleven start-ups in 20 years will guarantee that at some point Troy Hazard has seen his fair share of down cycles in the economy. In the first recession he lived through he lost $250,000, in the second the number was closer to $1million. It’s through these tough lessons that he’s developed this powerful keynote to give audience participants the tough love they need to give their business a more powerful and purposeful rebound out of the recent global economic crisis – faster!. 

Troy is an entrepreneurial veteran that has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. This entrepreneurial spirit and experience was recognized in 2006/7 when he became the leader of leaders as the Global President of The Entrepreneurs’ Organization. (www.eonetwork.org

In his presentation, Troy will recount experiences from some of the toughest crunches he’s been in and share the lessons he has learned to rebound and not only prepare a business for a better future, but also ensure you never find yourself in a position of peril AGAIN! He encapsulates this powerful message in 5 key steps that business owners and managers need to take to not only come out any economic hurricane undamaged, but in front of the storm, and their competitors. 

Troy’s stories have kept audiences engaged in 23 different countries and this presentation has fast become one of his more popular. His presentation offers participants a clear and simple path to follow to lead the business revolution to recovery: 

  • Responsibility – Don’t wait for someone else to fix it. Get busy! You are the common dominator between success and failure, so take control of your destiny. 
  • Reality – Now is the time to take a good hard look at the REAL position of your business. Are you in touch with your truth? 
  • Review – What have you forgotten to do well in your business, and what can you do to build a stronger platform in your business to rebound into the future? What habits do you need to break and what habits do you need to make. 
  • Relationships – The strength of your business recovery comes from the strength of your business relationships. Who have you forgotten to show the love? 
  • Revolution – Every revolution has a leader. Are you ready to get on the front foot and take charge?

Future-Proofing Your Franchise

The reward of responsibility in changing times 

He’s been a franchisee twice, a franchisor once, hosted 2 hugely successful national network franchise television shows, been a global franchise consultant for almost 2 decades, and has founded 11 companies in 20 years. 

He bought an ailing internet business that was losing $60,000 a month and turned it around to being profitable within 90 days. And he has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. This entrepreneurial spirit and experience was recognized in 2006 when he became the leader of leaders as the Global President of The Entrepreneurs’ Organization. (www.eonetwork.org

It is through these businesses and through working as a consultant for some of the world’s biggest franchise brands that he has learnt the lessons on how to predict issues in business before you need to experience them. This real world experience has led him to truly understand how to Future-Proof a business, has kept audiences engaged in 23 different countries, and been the foundation of his Amazon Bestselling business book and his National Network Cable TV Business Talk Show in the USA. Brands such as Baskin Robbins, Goodyear, Subway, Choice Hotels, Cartridge World, and Smoothie King have all benefited from Troy’s experience. And John O’Brien, Former Chairman of the World Franchise Council had this to say; 

“Troy Hazard stands out as one of the few speakers in this world who truly understands franchising. His depth of experience in the category is without question. The real life accounts he has gathered from the many brands for which he has worked, and his life as a franchisee and franchisor, make him an incredible asset in any conference situation” 

In his presentation, Troy will share stories of success and franchise best practice, and he will also share his own personal experiences of what happens when, as a franchisee, you stop taking responsibility and get in the road of your own future. In his address Troy will deliver the following: 

  • Real life examples and case studies on how to deal with the top 3 challenges faced by your franchisees in the current market. 
  • Insights on the top 3 things franchisees are most likely to have to address in the near future. 
  • He will set participants on a path to take more responsibility for their future. 
  • He will show participants how to break down their own business barriers created by their fear based belief systems. 
  • He will give participants a road map on how to Future-Proof their personal vision for business success. 
  • A checklist to help participants assess if they’re driving their business into the future or into the ground.
  • The importance of ‘Back to the future’ – How back to basics can lead to a better future.

Change or DIE!

As part of his entrepreneurial adventure, Troy has spent years developing contacts around the globe so he can help drive his businesses and compete in a rapidly changing business environment.

Through his 20 years as a business consultant and business owner of eleven companies he has turned around countless businesses. He has done this through a simple process that makes change in the business a consciousness, not just an action.

This presentation will encompass great change management tactics, including the four killers of change in business and how to avoid them, the five key drivers of change to make your business a success, and how to have your staff believe you are serious about change and not just talking the talk.

Troy’s experience in business has given him the opportunity to address hundreds of business groups at conferences around the world on a range of topics. Many of which he also covers in his Amazon Bestselling book ‘Future-Proofing Your Business’ and on his Cable Television Business Talk Show, Getting’ Down 2 Business’ in the USA. 

Troy’s presentation delivers real life lessons: 

  • Learn how to avoid the 4 key things that cripple change in business.
  • Learn how to develop a management culture in your business that drives change.
  • Learn how to hire, motivate and develop staff members that embrace change.
  • How to make change a consciousness in your business, not just and action.

The Retail Revolution

The 6 Key V’s of the new retail economy 

As a retailer, you know the food chain in a market recovery. The market bounces off the bottom, property starts to move, big business becomes more buoyant, and then people slowly start to dig into their pockets and spend, and sometime down the track retail recovers. 

But what if you could dream up way to speed up that recovery, and turn the evolution of business into a REVOLUTION to recovery? 

What if you could work out just what the new retail economy looks like and prepare for the future of retail today

What if you could get out of the retail jail you call a store, step over the lease line, and build your market share with purpose and meaning, simply by thinking a little more laterally about the future? 

Troy Hazard has led retail brands all over the world into the new retail economy. A veteran of 11 companies that he as founded, bought and sold in the last 20 years Troy has a ‘been there done that’ story to share because he knows first hand how to truly manage a retail revolution. Retail brands such as Baskin Robbins, Goodyear, Subway, Cartridge World, Smoothie King, Flight Centre, and Coles Myer, have all benefited from Troy’s experience. 

As the former Global President for the elite Entrepreneurs’’ Organization www.eonetwork.org he has seen it all. And he openly shares those experiences on stage with his audience. 

Be clear, the retail world is changing. Your success will come from how quickly you can change with it. 

In his presentation, Troy will share his own personal experiences and his insights on what he believes the future of retail to be. And what retailers all over the world need to embrace if they are to navigate the future with purpose. In his address Troy will explain the 6 Key V’s of the new retail economy: 

  • Visual – In the new retail economy I see you, but can you see me? 
  • Vocal – I want to be told not sold. I care less about your pitch, just your promise, and your passion. 
  • Valuable – Now that you’ve interrupted me, what value do you add to my life? 
  • Viscosity – OK, you have my attention, how are you going to keep it? 
  • Viral – Will you be part of the Social Network, or a Social Disease. 
  • Vision – To see the future, you must have vision.

Future-Proofing Your Franchise

It’s been said that until you’ve reached the point of total desperation you’ve never really experienced ‘the edge’ in business. And Troy truly has lived on the edge on more than one occasion. 

Eleven start-ups in 20 years will guarantee that at some point Troy Hazard has felt that desperation. He has saved a business that was seven days away from bankruptcy. He bought an ailing internet business that was losing $60,000 a month and turned it around to being profitable within 90 days. And he has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. This entrepreneurial spirit and experience was recognized when he became the leader of leaders as the Global President of The Entrepreneurs’ Organization. (www.eonetwork.org

It is through these businesses and through working as a consultant for some of the world’s biggest brands that he has learnt the lessons on how to predict issues in business before you need to experience them. It is this real world experience that has led him to truly understand how to Future-Proof a business and been the foundation of his Amazon bestselling business book of the same title, and his National Network Cable TV Business Talk show in the USA. 

In his presentation, Troy will highlight lessons he has learned from being on the edge, and how he turned these moments into some of his greatest successes. 

His mix of stories, client case studies and personal experiences has kept audiences engaged in 23 different countries. Troy’s presentation delivers answers to the following key business questions: 

  • Opportunity or obstacle. How to take responsibility and make the most of the current economic environment and prepare for the future. 
  • How take a reality check on your business to break down business barriers created by bad belief systems. 
  • How to know if you’re driving your business into the future or into the ground. 
  • How to ‘review you’ and Future-Proof your personal vision to Future-Proof your business success. 
  • Why responsibility equals reward. 
  • How to collaborate to build stronger client relationships
  • Back to the future – How back to basics can lead you into a better future.
  • Change or Die – Will you lead the revolution?

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Speaker Resources

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Troy Hazard Future Proofing

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Sample Client List

  • 7-Eleven
  • Coldwell Banker
  • Toyota
  • Microsoft
  • 1-800-FLOWERS
  • Choice Hotels
  • Smoothie King
  • Cartridge World
  • AXA
  • Gold's Gym
  • Prudential Real Estate
  • Hertz Rent a Car
  • Wyndham Hotels
  • Jan Pro
  • Wingstop
  • Annex Brands
  • Doctors Express