Tag Archive: communication

Save on Recruiting Costs with Video Interviews!

I ran across the following article by Peter Capodice from Capodice & Associates on the use of video interviewing to reduce recruiting costs (by nearly 50% they estimate!). I thought it was excellent and wanted to pass it along!  Video Interviews as a Phone Screening Alternative Top talent are more mobile than ever thanks to…

Greg Nathan: The Franchisee/Franchisor Relationship—When Do We Get To The “WE” Stage?

This month we’ve been featuring Greg Nathan, founder of the Franchise Relationships Institute, and talking about all things franchisor/franchisee! In this week’s video interview, Greg and I talk about the 6 stages of the franchisor/franchisee relationship…and WHEN does it get to WE? Greg’s book, The Franchise E-Factor walks through these easily identifiable stages. Let me…

Free Webinar Replay: HOW TO Deliver a WOW Opening Speech at Your Franchise Convention

Our webinar last week, partnering with Patricia Fripp, executive speaker coach, was a wild success. I spoke to a least of few of you who were interested, but could not make the live webinar fit your schedule. For you and any others that would like to benefit from the tips, tools and techniques Patricia discussed,…

Create Breakout Sessions That Earn Rave Reviews!

Often franchisors leverage internal talent or vendor partner subject matter experts to deliver content in their breakout track curriculum. Wouldn’t you love to have your franchisees engaged, participating, excited and tactically ready to implement new tools and techniques into their businesses as soon as they return home? One of the biggest concerns (and sometimes complaints)…

Poker Anyone?

I just ran across an article from MeetingsNet and thought it was smart, concise and useful. So, of course, I thought I’d pass it along.  🙂  Attorney Barbara Dunn O’Neal says regarding contract negotiations, “It’s not poker people, put your cards on the table.” Check out the full article, Contracts 101: Know Before You Negotiate,…

Solidify Commitment to Your System Throughout Your Convention by Using Hollywood Storytelling Techniques

Imagine walking the halls after your opening “State of the Franchise System” speech and hearing… “I realized there is no better way to run our franchise than to follow the system”…over and over from your franchisees.  🙂  Hall-of-Fame keynote speaker, executive speech coach, presentation trainer AND long-time SPEAK! friend, Patricia Fripp has tried and true…

HOW TO Deliver a WOW Opening Speech at Your Franchise Convention – Patricia Fripp FREE Webinar Opportunity

Would you love to take your next annual convention’s opening “State of the Franchise System” address from good to great? (OR from great to outdoing last year?) SPEAK! is excited to partner with Patricia Fripp, world renown professional speech and executive presentations skills coach, to bring a FREE webinar to our franchise exec team friends…

Recap of Conversation Starters!

Over the past month, we’ve presented speakers that help to “get the conversation started”, whether within your franchise system, creating unified teams and engagement, or with your potential customers, increasing sales and brand ambassadors! Following is a quick recap of the presenters (and their tips) we have featured this month. Debra Fine: The Fine Art…

Brian Carter: People LOVE video! Are you using it?

Brian Carter has absolutely knocked it out of the park recently for two of our franchise clients. His expansive knowledge of all things marketing and customer experience, his methodical personalization of content to meet his clients’ needs AND his absolutely hilarious sense of humor (he has a background in stand-up comedy), has him exceeding expectations…

Debra Fine: Small Talk with Huge Results

The speakers we are presenting this month are all about connecting and engaging throughout the franchise system (and on to customers) to transform culture and create high performing teams. And Debra Fine takes a compelling and tactical approach to helping franchisees create meaningful relationships with their customers, with their communities, with their staff, with fellow…