Topic: Inspiration & Motivation

Embrace Evolution

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Presenter: Troy Hazard, CSP

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Embrace Evolution

‘Be first to change or first to die!’

TH SS Button_200x73pxIt’s a fact, change is constant, change is inevitable, change, is good…Unless of course, it’s forced.

As business leaders we’d all love to come out and tell our team to Change or DIE! And in fact for many years this was the catch cry in Troy Hazard’s businesses. Until he learnt that the more effective way to facilitate change was to ‘embrace evolution’.

Through his 20 years as a business consultant and business owner of eleven companies Troy has turned around countless businesses. He has done this through his philosophy to make change a consciousness in the business, not just an action. And to do that, you need to embrace evolution.

In this presentation he will walk participants down the path to conscious change. Troy will identify the killers of change and how to avoid them, the drivers of change and how to harness them, the facilitators of change and how to inspire them, and how to put this all into your master P.L.A.N.

Troy’s presentation delivers real life lessons: 

  • How to avoid the 4 key things that cripple a culture of conscious change
  • How to develop evolutionary awareness in your business
  • How to develop a culture in your business that drives change
  • How to hire and inspire team members to be evolutionary
  • How to develop your P.L.A.N. to embrace evolution

Purpose, Passion, People, Profits

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Presenter: Troy Hazard, CSP

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Purpose, Passion, People and Profits

‘Guiding your business with clarity and vision to a more profitable future!’ 

TH SS Button_200x73pxIn recent years everyone has been looking for that ‘one thing’ that will show them to the path out of the gloom and into the boom! Serial Entrepreneur Troy Hazard believes the answer lays not in something you seek, more in something you already have, but may have forgotten. 

Troy is an entrepreneurial veteran that has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. As a result he has seen his fair share of cycles in the economy. In the first recession he lived through in the late 80’s he lost $250,000, in the second one in the mid 90’s the number was closer to $1million. In the tech wreck and in the more recent correction of 2008, it was an entirely different outcome! 

It’s was through these tough lessons early in his business career, that he developed a powerful personal strategy that not only helped him unlock greater purpose, it reignited his passion and in turn that of the people he led, so he could go on to grow and develop a series of successful profitable companies over the course of a decade. 

In this keynote Troy gives audience participants simple steps to the clarity of vision they need to give their business a more purposeful view of the future. 

  • How to unlock the true value of the clarity of vision
  • How to find your personal purpose
  • How passion drives power
  • How to inspire the people you lead to have the same vision, purpose and passion
  • How to master his strategy of profits to the POWER of 3

What Great Salespeople Do

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Presenter: Denise Lee Yohn

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If you’re worried about how the role of sales and selling is changing, you need to know what the best salespeople do to succeed in this new business environment.

Brand expert Denise Lee Yohn shows you that great salespeople do what great brands do. She explains how to innovate — not imitate, how to create extraordinary experiences that embody your brand, and how to cultivate strong, emotional connections with customers. She’ll inspire the audience to engage with clients in new ways that cut out competitors and create long-term business success.

Your franchisees will learn:

– Why a new sales approach is needed now more than ever

– The seven actions all great salespeople take to win more valuable customer relationships

– How the best salespeople operate as brand evangelists to create long-term success

Lemons to Laughter

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Presenter: Tim Gabrielson

What can the Lemons to Laughter program do for your franchise system?

Tim Gabrielson shows us how to see the lighter side of anything in his hilarious, surprising, engaging and entertaining presentation, Lemons to Laugher. 

Results include: 

  • Franchisees leading teams of happy employees-translating to:
    • Higher productivity
    • Better communication
    • The ability to find more creative solutions
    • More authentic connections with customers and co-workers
    • A fully engaged franchise system 

Tim teaches us with his Lemons to Laughter philosophy that creating a positive, productive and attractive environment is always a choice. Through our daily menu of choices we have the opportunity to reframe our negativity into positivity—thus creating a better day, a better business and a better life! When a single person makes an intentional effort to change the dynamics at work, it will have a positive ripple effect on everyone in you franchise organization. 

  • Choose to respond versus just react.
  • Find the fun in day to day interactions
  • Create magical moments for the customer 

Tim will inspire you with his words, entertain you with his breathtaking comedy and magic, and show you how to make small choices to make a big difference. Whether your audience is comprised of franchisees, franchisors, or the front line staff, your group will walk away invigorated and equipped to infuse the Lemons to Laughter culture into their businesses and their lives.

The Champion’s Code: Life Lessons of Values & Integrity from the Sports World to the Business World

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Presenter: Ross Bernstein

Champions are leaders, both on and off the field, and their DNA is truly unique.  Best-selling sports author Ross Bernstein will take your franchise audience on a journey deep into the huddle, dugout, club house, locker room, and press box as he shares with them how living by a certain code of honor will effect your franchise system’s bottom line.  Inspired by the “Good to Great” concept of how the best companies are able to separate themselves from the rest of the pack through dynamic leadership and extraordinary customer service, “The Champion’s Code” reinforces the fact that individuals win games, but TEAMS win championships. 

In the world of sports, champions understand that there is a fine line between cheating and gamesmanship and they know that crossing that line means that there will be consequences.  They also know that winning at all costs is fleeting, whereas winning with honesty and integrity is meaningful and everlasting. 

Audience members will leave with an entirely new perspective on ethics and accountability from a champion’s point of view.  They will learn that champions aren’t necessarily those who have won championships; but rather they are those who live and play by a higher standard.  Champions possess unique moral compass’ which allow them to abide by their own code of honor.  It’s the way they conduct themselves when no one is looking; the way they train; the way they prepare; the way they treat their teammates; the way that they come through in the clutch, the way that they play hurt; the way that they inspire others; and the way that they play whatever role that is asked of them.  By the end of the program, everybody will be able to clearly define their own personal and professional “codes,” or mission statements, which they can take back to the office and start using immediately — in order to be more productive, ethical and accountable leaders.  With the help of some of the greatest coaches in sports history, Ross will enlighten your team members on the topics of teamwork, leadership, and momentum in ways they never imagined.  Who are the champions on YOUR team? 

THE CHAMPION’S CODE PRINCIPLE FOCUSES ON 

  • The significance of creating a winning culture by fostering CHEMISTRY, BUY-IN, and MOMENTUM…
  • The importance of ROLES and ROLE PLAYERS…
  • The concept that there is no one right way to LEAD or MOTIVATE others, so long as they are all adhering the same MASTER PLAN…
  • The power of KARMA, and the reality that people prefer doing business with GIVERS, not takers…

The Power to Profit

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Presenter: Troy Hazard, CSP

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The Power to Profit

‘How to flick the switch on a brighter future for your business’ 

TH SS Button_200x73pxImagine you could grow revenue by 2 fold, 5 fold, or even 10 fold. How bright would your future be if you could improve your bottom line by 5, 10, or maybe 20%? 

What if you had the POWER to make that number 2,000%? 

Troy Hazard has owned 11 companies over 25 years, has consulted to hundreds of companies around the world, and is a past global president of the elite Entrepreneurs’ Organization. His specialty, turning good businesses into sensational businesses! 

In this presentation he will reveal the POWERFUL critical steps that turned just one of those small businesses into a significant business, along the way increasing revenue 12 fold, and profit by 2,025% over 3 years (not to mention the creation of almost 100 jobs!) 

Core the success of any of his companies or those he has been a consultant to was the commitment to execute and the values that drove the vision Clarity, Unity, Delivery, Consistency

Troy’s presentation gives clarity to the POWER of the following key philosophies: 

  • How solid vision and values underpin any victory
  • Why good strategy trumps good intentions
  • Why anticipating expectations is the POWER behind your value proposition
  • Why emotive, distinctive and collaborative are the POWERFUL keys to success  
  • How the POWER TO PROFIT only comes from your commitment to execute

Speed Leading

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Presenter: Troy Hazard, CSP

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Speed Leading

‘The 4 key character traits to become a better leader, faster!’ 

TH SS Button_200x73pxLeading people is tough, particularly in changing times, and everyone has an opinion on how to lead, and what makes a good leader. So, what is the best way to become a better leader, faster?  Ask a leader of leaders. Troy Hazard is a business veteran with eleven companies he has founded, built and sold over 20 years. 

His entrepreneurial and leadership excellence was recognized when he was elected Global President of the Entrepreneurs’ Organization. (http://www.eonetwork.org) This group is made up of some of the world’s greatest business leaders, employing 1.7 million people around the world with combined revenue of $160 Billion. In short, Troy has proven himself in one of the toughest leadership roles on the planet. 

In this session, he will explain why the speed of your personal evolution as a leader has a direct impact on the evolution of your business and those you lead. And he will uncover the 4 key character traits that make up a good leader. Armed with this information you will quickly become more focused, balanced, aware and effective. Troy’s presentation delivers real life leadership lessons to improve your skills and to maximize your impact as a leader, faster: 

  • Learn how to be aware of your own leadership evolution
  • Learn how to lead in truth, not fear
  • Learn the 4 key character traits of a true leader, from a true leader
  • Learn how to hire and inspire staff in good, and in tough times
  • Learn how share, and create a culture of conscious collaboration
  • Learn how to manage personal growth with business growth
  • Learn how to lead, at speed

Revenue Through Relationships

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Presenter: Troy Hazard, CSP

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Revenue Through Relationships

The 6 degrees of customer connection 

TH SS Button_200x73pxIn a world of connectivity, why is it that we sometimes fail to really ‘connect’ as humans.  In our personal lives we all enjoy the relationship that revolves around authenticity, honesty, openness, vulnerability, and respect. Yet in business we often treat the development of key relationships as a mechanical event, as opposed to an emotional bond with another person. Why is that so? 

In a world of faster, better, yesterday, Troy will uncover the real reasons why we need to embrace the true emotion of a relationship in business and harness that to the true value of the technology with which we have come to rely on so heavily. 

He will demonstrate what defines best practice when you are building a relationship marketing program for your business and show you how you can get an effective programme started easily. 

Troy will also offer examples of how to develop a sense of unity in the relationships you develop with yourself, your greatest supporters, your peers, business influencers, your community, and of course ultimately your clients. Troy’s presentation delivers answers to the following key questions: 

  • How to identify the 5 key reasons why people do business with you 
  • How to develop the 6 relationships that drive revenue in your business 
  • How to use the new voice of word of mouth 
  • How to talk TO your customers not AT them 
  • How to make your relationships emotive, distinctive, and collaborative 
  • How to make actions speak as loud as words

Performance Excellence – The Employee Factor

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Presenter: Dennis Snow, CSP

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The number one reason that customers become disenchanted with an organization is because of employees’ attitudes of indifference. This program is designed to change that. In order to motivate excellence, organizations must “engage the heart” of employees. When this happens, customers can see it, hear it and feel it in every interaction with an organization. 

Attendees will discover:

  • Ways to identify employee behaviors that align with the organization’s mission
  • Employee selection, training and communication processes that reflect the organization’s values
  • Internal processes that support and engrain customer service-oriented behaviors

Motivation to the Max!

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Presenter: Don Hutson, CSP, CPAE

  • Learn to tap into our greatest Source of personal power
  • The KEY to getting and staying motivated
  • Information Overload – the 3 “P”s to your personal best
  • Discipline Dynamics: Finding the key to personal excellence 
  • What is a “Contented Achiever” and how to become one?

7 Trends That Will Forever Change Your Business… And Your Life

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Presenter: Daniel Levine

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As a business leader, knowing what is now isn’t enough – you also need to know what will be, or you’re gone. Tomorrow’s world will look vastly different from today’s, so strap on your jetpack and get ready for an exhilarating “advance preview” of the most spectacular and useful tech-driven trends that are guaranteed to shake up your world. In a rollicking presentation packed with keen insights, you will get a “sneak peek” into the contemporary culture of tomorrow – and the changes that are revolutionizing the way you work, live and consume. Daniel will treat you to a glimpse of everything that matters – from the future of ecology, technology, transportation and medicine, to communications, business, and human relationships. And he will put it into perspective and connect the dots so you know what it means for your business. If you aren’t ready for tomorrow’s world you’ll be swallowed up by more nimble competitors. Don’t miss out on this opportunity to stay ahead of the game.

Beyond Balance – How Work Life Integration Leads to Fulfillment

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Presenter: Dan Thurmon, CSP, CPAE

Everyone seems to recognize the difficulty of “balancing” the demands of work with the complexities of life. And yet, the present approach to addressing this challenge is entirely inadequate. In pursuit of “balance,” we are selling short our best efforts, burdening ourselves with guilt, and exhausting our energy. What we need is a new approach and an ongoing effort to infuse “life” in the workplace. 

In this empowering program, Dan provides a new model for viewing work objectives not as separate or competing with life, but as a vital and connected component. He will provide practical, reality-based solutions to help leaders and employees support one another personally, as well as professionally. 

Benefits to the Organization 

The results of these efforts are significant. Work/life integration fosters excellence, innovation, and loyalty among employees. For that reason, this keynote becomes the catalyst for an ongoing and transformational conversation and plan of action. 

Learning Objectives 

As a result of attending this program, attendees will be able to: 

  • Manage their energy and time more effectively.
  • Improve their ability to focus on the task at hand.
  • Understand that “Perfect Balance” is an unachievable goal.
  • Adopt an Off Balance On Purpose approach as a realistic and empowering alternative.
  • Name the Five Spheres of “Complete Success.”
  • Utilize “Lifelines” to integrate the aspects of life.
  • Have supportive and appropriate conversations with their peers about life outside the workplace.

Perform-ability How to Be your Best when it Matters Most

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Presenter: Dan Thurmon, CSP, CPAE

Throughout your life and career, you’ve been told to “always be at your best because every moment counts.” While this may sound like good advice, it isn’t really possible, or all that effective. And the truth is: Some moments count much more than others. For that reason, you must learn to be your best when it matters the most. 

Dan helps an audience member achieve a breakthrough moment!

Dan will explain why some individuals are excellent in practice yet fail under pressure and why others seem to naturally rise to handle critical moments with ease and excellence. This isn’t an innate talent. It is an ability that can be learned and mastered. Dan calls this “Perform-Ability.” 

The key to being able to “perform,” or deliver excellence when it matters the most, is to prepare properly and understand the mindset and methods of top performers. Dan will teach and demonstrates these elements in his signature high-impact style. Audiences will leave the session energized and ready to tackle their challenges with new tools. 

Learning Objectives 

As a result of attending this program, attendees will be able to: 

  • See themselves as performers, capable of delivering excellent results under pressure.
  • Understand the three aspects of an effective performance.
  • Clarify what they are trying to achieve.
  • Develop strategies to succeed.
  • Recognize critical moments and rise to the occasion.
  • Adopt the mindset and methods of peak performers.
  • Commit to ongoing learning and disciplines to aid their efforts.

Forget Perfect

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Presenter: Lisa McLeod

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How to Bring Purpose and Happiness into the Life You’ve Already Got 

Based on Lisa’s popular book, Forget Perfect, this touching humorous program is for every woman who has put herself last on her own priority list. A huge hit with philanthropic organizations and volunteer groups, in this speech Lisa reveals:

  • Why trying to be perfect doesn’t make people like you more, it makes them like you less
  • Why striving for perfection creates misery, but having a purpose creates happiness
  • The meaning of life in two words (no joke)
  • How to enjoy your life even if your house is a mess, your abs are flabby, and you don’t have greeting-card perfect kids
  • Why your regular old life can be a special occasion if you let it

“Forget Perfect” formats: keynote, virtual keynote

No More Excuses – Why Do Some Succeed While Others Fail?

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Presenter: Sam Silverstein, CSP

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Success Starts with Accountability

For over 30 years, Sam Silverstein has led thriving companies, selling upwards of $100 million in products and services. He has witnessed successful people fail, and seen underdogs triumph. He has distilled his invaluable experiences and observations into a message companies need now more than ever.

Sam presents the four phases of accountability and the five critical, but often overlooked, ways to be proactively accountable. Sam shows how to increase success and significance in business and in life, and will challenge your group to take an honest look at themselves. Attendees discover what important road-blocks are keeping them from achieving their goals. Application of Sam’s principles improves leadership, increases sales and improves customer service. By simply creating a culture of accountability organizations, grow stronger.

“No More Excuses” has been hailed by planners as “the perfect message at the perfect time.” As an opening presentation, it becomes a powerful touchstone for audience members and sets the tone for personal accountability for the remainder of the event. As the conference closing message, attendees internalize the significance of accountability in the post-event “real” world.

  • Motivation / Inspiration
    Accountability is the catalyst to achieve previously unattainable goals and experience unprecedented success.

  • Sales / Customer Service
    Accountability is today’s competitive advantage to reclaim market share and win the heart of a hyper-discerning consumer.
  • Leadership / Teamwork
    Accountability encourages top-down transparency, and builds trust in a fragile and turbulent workplace

Performance Speed Painting

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Presenter: Tim Decker

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  • Engage and inspire your audience
  • High energy, action packed show
  • Customized show time to fit event
  • Think out of the box
  • Unique and highly interactive 

Tim Decker will bring his fun, high energy show to your next event. The show includes up to 3 paintings and the show time is customizable to seamlessly blend with your event and match your goals.  Tim has no reference photos and turns a blank black canvas into a masterpiece in minutes. Tim also incorporates a mix of comedy and audience interaction to create a fun atmosphere for the event attendees. It is more than a show; it is an EXPERIENCE that your guests will talk about long after viewing. 

Ingaged Leadership

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Presenter: Evan Hackel, CFE

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The philosophy of Ingaged Leadership has been attracting attention – and new believers – thanks to Evan’s new book, Ingaging Leadership. In this keynote, Evan brings his philosophy to practical life through case studies and lessons from his career as both consultant and head of many successful companies. In this transformational keynote, Evan offers leaders the keys to unlock the full potential of any organization.

Attitude Is A Multiplier

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Presenter: Evan Hackel, CFE

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Attitude is infectious, attitude is inspiring, attitude is the key to success. Attitude is a multiplier; attitude takes everything that you’ve worked hard to do and multiplies it and makes you many times more successful. But we as business people rarely focus on attitude. Attitude is something that we all need to focus on each and every day.

This keynote leads vividly through the power and impact of attitude, including a live demonstration of the power of attitude and positive thinking that will thrill and inspire your franchisees. Your audience will be taught the skills to create a culture of positive attitude within their own businesses. Attendees will leave this keynote amazed, inspired and empowered to make significant improvements in their businesses performance.

Becoming A Category Of One – How Extraordinary Companies Transcend Commodity And Defy Comparison

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Presenter: Joe Calloway, CSP, CPAE

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Becoming A Category Of One is based on Joe’s game changing best-seller about what extraordinary companies and top performing individuals do to create, sustain, and grow success. It’s not just what you do, it’s how you think that makes all the difference. Developing and always growing a Category of One mindset an be the most powerful thing you do in your business.

Fortune Magazine’s study of the best companies in the world led them to conclude that “the key to performing like one of the world’s most successful businesses is to do several easily identifiable things.” Becoming A Category of One teaches you what top performers do, that any of us can do, if we simply choose to

Feedback that we get on Becoming A Category Of One is typically “We can do this. There’s not one idea here that we can’t go back and do immediately.“

You will learn this and more…

  • How to separate yourself and your company from your competition in a way that truly sets you apart.
  • How to use the power of clarity to bring focus to the most powerful differentiators.
  • How to utilize “The Three Rules” to win customers and keep them for life.
  • How to be so good at the basics that you become a cutting-edge innovator.
  • How to use intentional leadership to get buy-in from employees and co-workers.
  • How to compete and win in the real world marketplace of today (and tomorrow), and not get stuck in past success.

You won’t be daydreaming your way through this interactive presentation. Ideas will be flying around the room and you’ll be taking part in a dynamic session that engages and motivates people to take action on ideas that can change everything.

Becoming A Category Of One is about going beyond being one of the leaders in your category. It’s about being so good, creating such value for the customer, that you create your own category – and you’re the only one in it.

The Franchisee Lifecycle

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Presenter: John Francis

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In this dynamic presentation, John Francis will help your franchisees understand the lifecycle and growth stages of being a franchisee, and the wide range of techniques and resources available to them so they can maximize their business’ potential and achieve their highest levels of success.

  • John delivers a “blast of reality” to franchisees
  • Franchisees will know and better understand the choices they have, and will become more clear on how to implement them
  • Understand what it means to be a better franchisee and how to do it
  • Leverage the value of the system + brand, benefits of being a franchisee
  • Take responsibility for the success of their business as an owner
  • John offers Franchisees the perspective to see what they don’t see, including choices they make, value of the brand and franchising, and landmines they can avoid along the path to success…
  • Franchisees will see where they’ve been, and recognize where they are, and see where they can go – creating more deliberate growth
  • They’ll learn how to speed it up, do it faster, with less drama and less pain and suffering!

KEY OBJECTIVES
1. Clarity on what to do next, in any situation
2. Tools and techniques for owners to use to move forward
3. Ways to reduce anxiety and stress as they grow and mature
4. Better understanding of the value of being in a franchise system
5. Find points of leverage to break-through to the next level

This presentation is fully customizable to both the audience and challenges of the organization. This can include tailored content for area developers, mature franchisees and systems in either early-growth or fast-growth stages.

In preparation for the event, John will work closely with Franchisor Leadership to ensure the presentation is as closely aligned with the organization’s needs and goals as possible.

The Go-Giver Way: Influence, Success & Profit

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Presenter: Bob Burg

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How a subtle shift in focus helps your franchisees to provide exceptional value, expand their influence and dramatically increase their income.

Based on Bob’s international bestseller, The Go-Giver, this inspiring and principle-based program teaches the Five Laws of Stratospheric Success and how they can be utilized to dramatically increase effectiveness both personally and professionally.

Ultimate Influence: Lead Better, Sell More and Get the Results You Desire

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Presenter: Bob Burg

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Whether in terms of leading a team or as part of the sales process, Influence is the ability to move people to a desired action. When done correctly, everyone benefits and feels genuinely good about the results.

In this program, utilizing his Five Principles of Ultimate Influence™, Bob shares his strategies for accomplishing this in a very predictable fashion. No “quick-fix” techniques that resemble verbal Ju-Jitsu, these are simple yet highly effective methods of communication and persuasion that result in a win for all concerned.

Life Balance: Redefining Humanly Possible

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Presenter: Andy Core, M.S.

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Today’s working culture can have you constantly running 90mph, hair on fire. Tomorrow will get faster. But there is good news. You yearn for more balance in your life, which is the solution to your “More.Faster.Better” dilemma. In Andy’s program, you will learn how to improve your work-life balance, productivity, health and your ability to stay motivated.

Sales Energy: Having “The Juice” to Get & Keep More Clients

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Presenter: Andy Core, M.S.

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Sales Professionals will create a maximal, sustainable and motivated performance by using proven ideas to improve their daily system. Bottom line, this program creates more capable Sales Professionals who generate more revenue for themselves and for your company.

The benefits of this program – your franchisees will learn: 

  • How to outpace their competitors by maximizing their energy level, attitude and ability to be “on their game” daily – including skills proven by NASA that improve productivity by 47% from 3-5PM.
  • How to be in the mental and physical state that rapidly builds trust with prospects and referral Sources.
  • The Science of Peaking and how Opportunity + Energy Trumps Time Management seven days a week.
  • What a top Sales Professional’s best day looks like and a step-by-step blueprint to plan to adapt that day to their life.
  • Why they don’t do what they know they should to grow their business… and how to get on with it.
  • How to get off the “I wish I could spend more time with my family” treadmill and make personal regeneration a competitive advantage.
  • How to maximize deep sleep so that you can still be “on your game” with limited sleep time.

Your Sales Professionals will be able to:

  • Convert more contacts into appointments due to increased energy, motivation and focus.
  • Convert more appointments into clients by bringing the best version of themselves to more of those opportunities.
  • Enhance customer service because they really can “do more with less.”
  • Capitalize on more opportunities by reducing the need to miss work.

After this program your sales professionals will know how to achieve greater professional success, personal significance and do so without burning themselves out in the process.

Stress Right: How to better dodge, withstand and use stress to your advantage

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Presenter: Andy Core, M.S.

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Stress is a healthy living silent killer. Some facts:

  • Can cost an organization $7500 per worker, per year (if they make at least $25/hr)
  • Likely behind 9 out of 10 visits to primary care physicians
  • #1 cause of lower back pain
  • Acts as a reinforcement for the top 7 killers of both men and women
  • Makes life way harder than it should be

My job is to share what is really behind many of the problems facing your you and organization. Can you beat stress? You bet. Learning to Stress Right will enable you to:

  • Take four “must do” steps that turn stress into positive energy
  • Maximize your adrenaline, but manage it so you do not “hit the wall”
  • Significantly reduce the hormone that makes you want to strangle people
  • Plug in a pre-sleep ritual that makes you sleep like a log
  • Beat stress eating and other negative thought related patterns
  • Keep family and friends happy when you are busy
  • Learn new patterns to make healthy choices automatic

Alice Heiman’s Sales Success System

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Presenter: Alice Heiman

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BREAKOUT Sessions or Combine for Full and Half Day Training

Module 1: Sales Strategy to Win it!

Plan to win by building a strong strategy.

  • Building a strategy that defines what you are selling
  • Determining who you are selling to
  • Creating a actionable plan for acquiring customers

Module 2: The Formula! How to Exceed Your Goals

Outline the right formula to attain and exceed your goals. Start each day with a road map for success by breaking your goals in to easy steps.

  • Looking at what motivates you
  • The art of achieving more with focus
  • How to use a goal attainment process to insure success

Module 3: More Time Please! Time Management Practices for Sales

Learn the tools and practices that will utilize your time more efficiently. Manage your time effectively by:

  • Determining what to delegate, eliminate, and automate
  • Learning to prioritize and plan based on your unique strategy
  • Effectively maximizing your time for sales by utilizing your calendar in a way you never have before

Module 4: Building a Winning Sales Funnel

Don’t let important deals slip through the cracks. Keep track of leads, qualified prospects, and what’s about to close. Learn to maintain winning sales funnel by:

  • Determine your sales process
  • Clearly define your sales opportunities to shorten your sales cycle
  • Develop actions that move sales opportunities through the funnel

Module 5: Build a Lead Generation Machine

Build a lead generating machine that will run efficiently! Learn the best way to generate leads for your company.

  • Learn the art of prospecting and finding your ideal customer
  • Start using only the most successful lead generation methods
  • Build on your success through referrals

Module 6: Connecting Your Way to New Business

Unlock the most valuable asset you have as a business person today, your NETWORK. Learn how to build and nurture your network so that it is leverageable by:

  • Redefining what networking is. Hint: It’s not SELLING!
  • Developing an effective networking strategy
  • Learning how to build and maintain relationships that lead to sales

 

Change: Change Works

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Presenter: Lisa Ford, CSP, CPAE

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Everyone is aware of the pressures of this fast changing world. Some people are able to adapt a little faster and easier to this new environment. Learning the right strategies and attitudes can help the individual and organization embrace change successfully. This speech will help people understand their fears around change, why resistance exists and how to overcome it. The strategies covered are common sense ones that encourage people to take responsibility to make change work. This presentation will also discuss how to get staff to make needed changes. The goal is for the audience to understand that flexibility and adaptability are key success strategies for the future of their career and the organization.

Customer Focused Culture: Why Customer Service is NOT Enough

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Presenter: Lisa Ford, CSP, CPAE

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This is a presentation on why customer service alone will not lead to long term survival. Everyone has read the books, many businesses have pledged fidelity to its customers but few have implemented actions that match their attitude. And most efforts are faint hearted, gimmicky or off the mark. Today’s organization must focus on customer satisfaction and retention with renewed energy. This speech is a combination of content, examples and motivation. The challenge is to get customers to love your products, services and people. Lisa relates statistics, strategies and stories so the audience leaves with skills and the desire to win and keep customers.

Inspiration: Everyday Excellence

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Presenter: Lisa Ford, CSP, CPAE

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The best way to survive in today’s fast moving and changing workplace is to be better and smarter every day. You must examine what value you add to the organization and your team. This session covers how individuals must make a difference and increase their results daily. People will learn to understand and love change, take risks and action to make things happen. Lisa shares questions to identify what value you add and create an action plan to increase your value. You will also hear how to create your own luck and success and maintain an attitude of energy and enthusiasm. Today’s world is one where everyone must accept that we are all “self-employed”. Lisa will give people a chance to laugh and learn while accepting the new reality.

Why Winners Win

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Presenter: Robyn Benincasa

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What are the four most common attributes of people who make a lifelong habit of winning?

Inspired by a Fast Company Magazine article entitled ‘Extreme Teamwork’, which featured Robyn’s team of World Champion adventure athletes as well as “Winners” from all walks of life, Robyn’s ‘Why Winners Win’ keynote outlines the common traits, attitudes and mindset of the world’s most consistently high performing leaders in their eternal pursuit of world class results.

The ‘Best of the Best’ experience times of great challenge and change just like everyone else. But with characteristic Courage, Luck (Opportunity + Preparation), Adversity Management Skills, and a keen ability to create Synergy with their colleagues, Winners possess the ability to continually motivate and inspire themselves and those around them to the top of the podium in any endeavor.

The icing on the cake of the ‘Why Winners Win’ keynote? Attendees will experience the thrill of peak performance and exceptional leadership through Robyn’s incredible stories and breathtaking video footage of extreme teams in action. They will leave energized and empowered to create consistent world-class results in every aspect of their lives!

It’s What’s Inside That Counts

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Presenter: Denise Lee Yohn

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Think you need creative advertising and buzz-worthy social media campaigns to promote your brand? Think again.

Great brands start brand-building inside. They cultivate a vital, vibrant brand-led culture inside their organizations because they know that’s the only way to build a meaningful, valuable, sustainable brand. Brand expert Denise Lee Yohn will show you how to clarify your brand purpose, use your brand values to shape employee and customer experiences, and engage and align everyone with your brand vision.

Learn how to lead your organization to brand greatness by starting inside.

SHIFT YOUR BRILLIANCE – Harness the Power of You, Inc.

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Presenter: Simon T. Bailey, MA, CSP, CPAE

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Are you waiting for your company or organization to do something? Well, guess what? They are waiting for you to take ownership. The “adult daycare center” is closed and you are now responsible for developing yourself and producing results. 

Business change is moving at the speed of light and to keep pace your organization needs you to be your own career architect.  

What is driving this line of thinking?  McKinsey & Company forecasts that by 2025, automation technology innovations will assume tasks now performed by 250 million knowledge workers worldwide, freeing the remaining workforce to devote time and energy to more creative pursuits.  

Whether you hold a leadership position or not, repositioning yourself to revitalize your role within your current team or company is a powerful tool for professional development and rapid career growth.  

You will learn Simon’s strategies for staying relevant in every economy and emerge from this highly interactive session with a plan of action to:   

  • Apply core principles for acquiring the “Shift Your Brilliance” mindset;  
  • Uncover the insight needed to be a high performer; 
  • Commit to being a Chief Breakthrough Officer in your department or division. 

Simple Strategies for Building a Powerful Franchise Brand

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Presenter: Gerry O’Brion

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Great franchise brands are built on the front lines with every customer interaction.  The lowest paid employees can have the biggest impact on your brand – and on your sales!  They should be your best marketing tool.  Are they?

Gerry’s presentation, “On the Front Lines” will give your franchisees the knowledge and tools to grow their franchise business while building a powerful brand.  They’ll learn the formula used by the most successful franchise concepts to increase guest frequency and retention.  They’ll gain insights about hiring and motivating millennial employees – turning them into your best brand-builders.

Inspire your franchisees to be the best they can be.  Get them excited about their critical role in building a powerhouse brand.  Whether you need increased compliance, improved execution, more engaged local marketing, or better customer service, this presentation will motivate your franchisees to take their game to the next level.

This keynote is perfect for franchisors and franchisees looking to maximize their sales growth and build a powerful brand.

The Hero Effect: Being your best when it matters the most!

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Presenter: Kevin Brown

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In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!

Key themes:

Heroes Engage the Heart:

Heroes help people…with NO STRINGS ATTACHED! They go “all in” every time they take the field. They understand that in business and in life it’s always personal and never perfect. Heroes create strong connections and reach beyond the borders of transactional thinking to create transformational moments!

Heroes Create an Epic Experience:

The HERO’s calling card is pure excellence. It’s about using our talents, gifts and abilities to their fullest potential and highest purpose. The HERO uses the best of who they are to serve more people, more often, in bigger and better ways. The HERO is committed to personal development and shows up better today than they were yesterday. Heroes build trust by serving others with an authentic passion that turns everyday moments into superhuman experiences. The HERO is driven to serve others and understands that the greatest rewards in life are determined by how well we take care of the people we live and do business with.

Heroes Take Responsibility:

HEROES own the moments that matter! They are actively present and engaged and do not believe in random acts of kindness. The HERO is motivated instead by intentional acts of difference making. They live by a simple code; “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The HERO owns their attitude, their actions and their results. They are committed to the best possible outcome in every situation regardless of circumstances or events beyond their control. The HERO leads by example and knows that true success is found in the power of simple choices.

Heroes Live and Work with Optimism:

HEROES see the world differently. For them, it’s not about positive thinking, it’s about perspective. Looking through the lens of optimism gives the HERO supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong…and they will, optimism is what helps the HERO turn life’s messes into a masterpiece.

How I Went From Failure to Success In My Franchise Business- The Blueprint

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Presenter: Todd Woods

In this program, Todd shares his failures and successes and how he, against all odds overcame and learned from the failures and turned his multi-unit franchise business into a thriving success. There are five key ingredients that need to be implemented properly and continually to maximize franchise success. Illustrated with humorous, yet power packed stories, Woods engages the audience leaving them with the tools and the formula necessary to take their business to the next level and get their passion back.

The Emerging Leader

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Presenter: David Lewis, CFE

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Based on David’s nationwide bestselling book (now released in a second edition), this presentation takes attendees on an entertaining exploration of eight actionable traits of successful leaders. Put your career on the fast track with this unique presentation that will equip you with a new language of enhancement. Learn how to “Beat the Ref”, prepare for “Woodpeckers, Not the Waves”, and to be a “Racehorse, Not a Workhorse”.

This presentation is fun, motivating and accessible for all career levels – not just those in senior leadership. As the former First Lady of Oklahoma said, these lessons “will jump-start your journey of success!”

KEY TAKEAWAYS:

  • Hear the nationwide bestselling lessons to put your company on the fast track.
  • Learn the real story behind several of today’s most admired leaders, and how you can control your own journey of success.
  • Increase your ability to influence employees, coworkers, and customers with immediately implementable techniques.

Be The Best At What Matters Most – The Only Strategy You’ll Ever Need

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Presenter: Joe Calloway, CSP, CPAE

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“We’re making it way more complicated than it needs to be.” –  Says pretty much everyone!

Be The Best At What Matters Most is an interactive keynote that gets people thinking about what’s really important, what their priorities should be, and what actually drives results in today’s marketplace. Struggling companies will say “This business is really, really complicated,” while market leaders say “You know, at the end of the day, this is really a pretty simple business.” No, it’s really not rocket science. Success isn’t easy, but it’s not complicated.

When you focus on creating value for customers, it cleans out the noise, brings a team together, and drives positive results.

You will learn and take back…

  • How to get your thinking “clean enough” to make things simple – and then move mountains.
  • How to use strategies that top performers use to keep moving forward and relentlessly improving.
  • How to avoid success-killing complacency and “we’ve got it all figured out.”
  • How to avoid the traps of “wow” distractions and focus on what truly matters most to customers.
  • How to leverage the greatest differentiator of all: action.

Be prepared to participate! Be The Best At What Matters Most gets people involved and actively engaged with ideas that they can put to work immediately to improve performance and drive results. You’ll look at your business with new eyes and see opportunities that you’ve never seen before.

Keep It Simple: Unclutter Your Mind To Uncomplicate Your Life

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Presenter: Joe Calloway, CSP, CPAE

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Joe’s newest book of the same title, Keep It Simple is an immediately impactful presentation that shows people who to look at their work and their lives with new eyes, simplify, and get clarity on what is most important.

Almost everyone frequently finds themselves thinking “I’m making this way more complicated than it needs to be.” Over-thinking and over-complicating things scatters our efforts, slows us down, and makes for bad decisions.

When you Keep It Simple, you immediately improve your productivity, increase your effectiveness, reduce stress, and create a better life.

You will learn…..  

  • How limiting your choices to only the best ones leads to better decisions.
  • How the most successful people choose to see their work as being simple, while those who struggle see their work as being incredibly complicated.
  • How to focus on what is mission critical and disregard distractions.
  • How “letting go” creates almost unlimited opportunity.
  • How the “Seven Truths” can help you create success in your business and your life.

Keep It Simple gives participants the chance to slow down, take a deep breath, and look at their work and their lives in a way that empowers and energizes them. Learn how to escape the constant tyranny of “too much to do” and realize that we all have ample time to do those things that matter most.

The Shift – Building Next Generation Enterprises for a Next Generation Workforce

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Presenter: Seth Mattison

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For future-focused organizations to succeed in the 21st Century a bold approach to management is needed. An approach where freedom, trust, and experimentation are not only embraced but encouraged. 

The challenge is most organizations today have been constructed upon a model not built for this century. A model based on principles of top-down command and control, centralized power and information. Characteristics not equipped for the dynamic changes happening in the new world of work. 

In this program, Seth offers a fresh perspective and call to action for leadership mavericks and trailblazers at all levels to begin the work of dismantling the rigidly fixed structures holding organizations back from thriving in the new world of work.  

Attendees of The Shift will gain: 

  • Deep insights into the make or break challenges and roadblocks that hold leaders back from unleashing freedom inside the organization.  
  • Fresh perspectives on the changing landscape and management models for developing talent and driving innovation. 
  • Confidence to challenge the status quo and a clear set of guideposts for conducting high-value, low-risk management experiments.  
  • A framework to guide their journey into the new world of work.  

Leading with Distinction: Motivate Enhanced Productivity to Achieve Remarkable Results

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Presenter: Scott McKain

While every program is custom-designed specifically for your franchise, Scott engages his audience on the following topic and provides the following takeaways for your attendees:

If you lead like everyone else, you’ll get the same team delivering the same results as everyone else – and that’s not good enough in today’s world. In this program, Scott teaches leaders how to become more distinctive, in order to expand your franchise team’s ability to deliver extraordinary results.

Key takeaways:

  • The four key elements to distinctive leadership
  • How to be creative – while enhancing clarity about results
  • The single most important element in leadership communication

Developing a Distinctive Culture in a Multi-Generational Marketplace

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Presenter: Scott McKain

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While every program is custom-designed specifically for your franchise, Scott engages his audience on the following topic and provides the following takeaways for your attendees:

Your franchise’s culture will always trump your franchise’s strategy – for culture determines how we execute. Yet, in this time of so many diverse generations and cultures working together in our franchises, how do we develop a culture that creates distinction? In this program, Scott helps you develop a game plan that respects our differences – and helps us draw strength from our diversity.

Key takeaways:

  • Why “different” from how we do it doesn’t mean “incorrect” in how it’s done
  • How generational differences can create distinction when we develop an open, accepting organizational culture
  • How to thrive in a workplace with multiple generations, and how to work with people who think differently than you

Standing Out and Moving Up in Times of Change

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Presenter: Scott McKain

While every program is custom-designed specifically for your franchise, Scott engages his audience on the following topic and provides the following takeaways for your attendees:

Change is certainly not a novel phenomenon, but in many ways the pace of change we are currently experiencing is new. How franchises — and individual professionals — deal with the issues of a rapidly changing and highly competitive environment are critical to both future success and current productivity. Scott McKain’s programs will outline how franchises – and the professionals who work for them – should deal with change. And, he offers compelling insights on how to sell, serve, manage and lead…even when the future is uncertain.

Key takeaways:

  • The specific steps you must take to create distinction
  • The Four Cornerstones of Distinction required to stand out and move up in times of change
  • The importance of personal responsibility in creating compelling experiences in today’s culture

The Future of Work is Now – Are You Ready?

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Presenter: Cheryl Cran

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What will leaders and their teams have to do to thrive today and beyond to the year 2020? Today’s challenges include ongoing global change, technological innovation and changing workplace dynamics. 

Employee engagement, creating leaders for the future, attracting and retaining top talent are all elements that are rapidly changing and impacting the way we work and how we need to change to meet the challenges of the future workplace today. 

This keynote will provide researched global business insights, thought-provoking, creative, leading edge ideas and strategies on how leaders can take immediate action to increase team buy in, adaptability and execution NOW as we head towards 2020. 

Cheryl’s style is high energy and interactive, she presents relevant research and her presentations always have fun movie clips and music. Cheryl is well known for delivering the ‘WOW’ Factor. With Cheryl Cran, you are guaranteed to have increased audience engagement, an audience that leaves with easy to implement ideas and are inspired to lead with 2020 vision to build the future workplace today.

  • A look at the trends and technologies shaping the future workplace today 
  • Ideas for leaders and their teams to adapt their personality style and leadership style to the evolving workplace 
  • Tools to use to and the “how” to successfully engage the multiple generations in the workplace 
  • Insights into how leaders need to adapt to the ever-changing reality of worker attitudes and shifting attitudes on loyalty, job satisfaction and how work is done. 
  • Case studies and examples of progressive companies that are on the cutting edge of creating innovative workplaces and creating the template for the workplace of the future 
  • Strategies on how to get everyone on board with the overall vision, build excitement for the company’s direction and create commitment and buy-in to taking action today and for the future.

Lead Change In a Fast Paced and Technological Workplace

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Presenter: Cheryl Cran

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This change leadership keynote is for everyone because “everyone is a leader!” 

Everyone in the workplace is working in times of intense technological innovation and dealing with ongoing change. 

The key is how to inspire and engage everyone to be ‘leaders of change’ and to dynamically increase innovation, collaboration and success for everyone in the company and for the business overall. 

This keynote focuses on how each individual can harness their own inner abilities to lead change and personal leadership in a positive and proactive way. 

This keynote is based on Cheryl’s new book “The Art of Change Leadership” (Wiley 2015)

Attendees will leave this session with: 

 

  • Further insight into how is fast change is impacting the speed of work and how we as leaders need to build adaptability to the new reality 
  • A shifted perspective on how we as individuals can harness positive stress and leverage time in an increasingly fast-paced work environment 
  • A clear understanding of how each generation views change, deals with change and strategies to improve change responses and actions 
  • Insight into their own personal change behaviors and tools to leverage their individual ability to adapt more quickly to ongoing change with a positive approach 
  • Tools to lead change with multiple perspectives including emotional intelligence, generation intelligence and energetic intelligence 
  • Skills to elevate communication in a way that speaks to the higher potential of each individual and creates unprecedented understanding and commitment to change as we move forward 
  • A change leadership ‘journey map’ a guide to follow to lead change beyond the program 

 

 Cheryl’s style is fast-talking, relevant, interactive, high energy with movies and music- the results? 

 Increased audience engagement, easy to put into use ideas and inspired actionable results.

Maximizing Collaboration and Innovation in Multi-Generational Teams

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Presenter: Cheryl Cran

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Generations in the workplace is no longer news; leaders and teams don’t want to hear about what makes the generations different anymore they want to know “HOW” to leverage collaboration and innovation among the multi-generational teams. 

This keynote is tactical and practical and provides examples of different generational approaches to leadership, problem-solving and getting things done. 

Newer research indicates that in the past few years as Gen Y’s/Millenials impact the workplace there is a higher need for valuing the differences of each of the generations and to find ways to work together synergistically. 

This generations keynote provides ideas and strategies on ‘what’ and ‘how’ each individual can increase his or her own ability to leverage generational intelligence to increase innovation and results.

Attendees will leave this session with: 

  • The three things that ALL of the generations want at work
  • How the strengths of each of the generations are absolutely needed for the future of work today
  • Insight and a reminder of the demographics of each of the generations in the workplace and their impact on business
  • How each of the generations leverages technology to achieve work goals
  • Debunking the myths of the stereotypes of the generations
  • Leadership strategies on how to successfully lead each of the generations by adapting to their work style and generational style
  • How to increase success in communication, collaboration and innovation with each of the generations
  • Case studies of high profile companies who have a large Gen Y demographic and what those companies are doing to recruit and retain Gen Y’s
  • Stories of progressive ideas on how to deal with retiring or ‘refiring’ Zoomers, how to encourage reverse mentoring and how to build career plans for Gen X and Y
  • How to leverage evolutionary leadership skills of creativity and innovation when leading multigenerational teams

Cheryl’s style is fast-talking, relevant, interactive, high energy with movies and music- the results? 

Increased audience engagement, easy to put into use ideas and inspired actionable results.

Do You Believe in Miracles? Lessons in Team-Building, Leadership & Motivation

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Presenter: Ross Bernstein

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Do you Believe in Miracles? Well, believe it or not, legendary coach Herb Brooks didn’t. Sure, he was a dreamer, but there were no short-cuts or divine interventions in his vocabulary — for him it was all about hard work, commitment and passion — and through those ideals he truly changed the world. Ross Bernstein is proud to share the inspirational story of the man behind the fabled 1980 gold medal-winning U.S. Olympic “Miracle on Ice” hockey team — which pulled off the greatest upset in modern sports history..

In his program, Ross speaks about the influence Brooks had on the world of sports; his unorthodox leadership style; his philosophies on roles and role players; his thoughts on mentorship and community service; how he was able to adapt and change in different work environments; how he fostered team chemistry; and about his unparalleled motivational tactics. Brooks was a winner in every sense of the word and the culture he created with his teams consistently delivered winning results — that was the bottom line. An innovator who wasn’t afraid to try things that were completely revolutionary and even controversial, Brooks demanded excellence from everybody around him and earned their respect through leading by example. He was the ultimate team player who lived by the adage that “the name on the front of the jersey was always more important than the name on the back” — a message any company or organization, big or small, can be proud of.

Putting many of the life-lessons and ideologies he learned from the fiery coach into a practical business application, Ross’ interactive, entertaining and thought-provoking presentation aims to inspire others to follow their dreams and maybe, just maybe, even create their own miracles. If you’ve got any sports fans in your group, or if you got goose bumps watching the Disney movie “Miracle,” which starred Kurt Russell as Brooks, then this breakout or uplifting 60-minute keynote may be a perfect fit for your next conference.

Raising Stanley: How Becoming the Best of the Best in Hockey Translates to Success in Business and Life

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Presenter: Ross Bernstein

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To raise the Stanley Cup means that you have reached the pinnacle of professional hockey success; it means you are a champion — the best of the best. Each player’s epic journey to get to that sacred place has a unique and meaningful story behind it, however, and those stories are at the very core of Ross’ program. For more than two years Ross researched, met and interviewed upwards of 200 players and coaches who all share one common denominator — they had the distinct privilege of hoisting Lord Stanley’s holy grail. You see, to raise it means you have won it. Hockey players are extremely respectful as well as superstitious when it comes to the Cup. In fact, no player will ever even touch it unless he has won it. So, when he actually gets to raise it above his head for the first time, it is undoubtedly one of the proudest and most profound moments of his life.

Some stories will make you laugh out loud. Some will make you cringe. Some will bring tears to your eyes. And some will inspire you. The raw emotion and personal stories of determination, courage and perseverance will resonate with your audience as Ross weaves the life lessons and wisdom that he gathered over his two year odyssey into practical business takeaways that can be taken back to the office and put to use immediately.

In his program, Ross talks about the “metaphorical Stanley” in all of our lives, that goal or light at the end of the tunnel that we are all pursuing as we climb the corporate ladder, and about how we can all achieve success through hard work, passion and dedication. Audience members will learn about teamwork, toughness, roles and role players, and leadership in ways they simply never imagined.

HEROES CLIMB – THE ASCENT FROM I TO US

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Presenter: Vince Poscente

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“You are already a hero. It is time for you to quit playing small and reveal that hero within you. Come, be big, so others can delight in your presence.” 

In this keynote, NYT’s bestselling author Vince Poscente, shares the secrets of heroism that lie in each person. While we celebrate famous athletic and situational heroes, Poscente unpacks the belief that we each have the opportunity to be EVERYDAY HEROES. 

This keynote challenges each attendee to find the personal trajectory that allows them to make a difference through personal accountability and integrity. 

A great storyteller, Vince shares five key descriptions for heroism:  

  • Fearless  
  • Selfless  
  • Humble  
  • Compassionate  
  • Persistent 

Vince punctuates portions of the keynote with video, photos and descriptions of his many trips leading “ordinary” individuals on once-in-a-lifetime excursions to scale Himalayan mountains. 

Electric, fast-paced and entertaining, Vince Poscente will leave your attendees eager to make a difference and challenge the status quo.

RAPID REINVENTION

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Presenter: Vince Poscente

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A new keynote designed to help audience members reinvent, reignite and rejuvenate in the business of life. Vince Poscente switches setback into set-free. This is fast and fun way to redefine how you thrive in a competitive marketplace. 

  • Innovation at Work – audiences learn how to innovate in any business situation using Poscentes’ recreational skier to Olympian in four years model
  • Competitive Advantages – you will internalize a powerful change in how to compete using the approach Do what the competition is not willing to do
  • Leadership for the Self – high-speed results are possible in cultures that foster an attitude of Owning the solution
  • Speed of Execution – learn where employees and companies embrace the essentials for reinvention
  • Taking Control – with infectious energy, warmth and humor, Poscente delivers an experience that translates into an empowered audience

THE AGE OF SPEED (SIGNATURE KEYNOTE)

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Presenter: Vince Poscente

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THE AGE OF SPEED (SIGNATURE KEYNOTE) 

Using concepts from his best-selling books, The Age of Speed and The Ant & the Elephant, Vince shares his Olympic experience and the ‘speed’ model that took him from a recreational skier to vying for Gold in speed skiing in 4 short years. Give your audiences an invigorating perspective that reveals:  

  • Innovation at Work – audiences learn how to innovate in any business situation using Poscente’s ‘recreational skier to Olympian in four years’ model. 
  • Competitive Advantages – you will internalize a powerful change in how to compete using the approach “Do what the competition is not willing to do.” 
  • Leadership for the Self – high speed results are possible in cultures that foster an attitude of “Owning the solution.” 
  • Speed of Execution – learn from The Age of Speed’s “Jet Profile” where employees and companies embrace Agility, Aerodynamics and Alignment. 
  • Taking Control – with infectious energy, warmth and humor, Poscente delivers an experience that translates into an empowered audience.

The next 16.572 seconds could change your life! 

Renowned business strategist and New York Times best-selling author, Vince Poscente is a master communicator. He knows how to get an audience’s attention and maintain electrifying energy while providing: 

  • Hands-on tools that you can use immediately 
  • Edge-of-your-seat stories, 135 mph ski videos, heart-pumping music 
  • Take-action-today inspiration 
  • Flat-out-fun with Poscente’s signature wit and wisdom

THE AGE OF SPEED 2

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Presenter: Vince Poscente

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At the core of Poscente’s message about embracing speed is the claim that the continued acceleration of business and life is inevitable. If we cannot stop it, perhaps we should consider putting it to work for us. On a mass scale, we have developed a peculiar love-hate relationship with speed: though we want more, faster, now, we have adopted a mindset that speed is corrosive. In effect, we have decided that though we want speed, we do not like it. Poscente turns that perspective upside down and challenges audiences not to resist acceleration, but instead to turn the momentum of its inevitable rush to their advantage. 

Vince shares the research he did for his New York Times best-selling about how companies and individuals are responding in different ways to the speed of business today.  

  • Jets – very agile companies that harness the speed of business and turn it to their advantage 
  • Bottle Rockets – companies that embrace speed, are going fast but are not smart about it 
  • Zeppelins – companies that resist the speed of business 
  • Balloons – companies that have chosen to live outside the age of speed – they don’t seek it and they don’t need to 

Unraveling the notion that in today’s world we need to slow down, Poscente illustrates why harnessing the power of speed is the ultimate solution for those seeking less stress, less busyness, and more balance. 

Who Benefits: Organizations and individuals that are going through major change at a rapid-fire pace will especially benefit from Vince’s message. 

“Focusing on change alone is a mistake. Let’s redirect our focus on embracing the speed in our more-faster-now culture. You don’t cope with change…you embrace it. What is critical is the next level…not coping with speed but harnessing it. Execution is not about what to do…it is about how to do it…that’s what creates innovative execution.” Vince Poscente 

Speed Can Be Your Greatest Ally!!

Keynote: Destination Dignity

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Presenter: Joe Kiedinger

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Destination Dignity presents why dignity matters in leadership today and how to live it.

Audience members will be educated and entertained by Joe’s humor and storytelling. It’s through stories, that Joe invites his audience to be introduced to a fresh way of understanding people, and how to effectively gain cooperation and trust through dignity-based communication.

Understand what’s important to Millennials and how they are shifting the leadership landscape. Joe reveals the 56 positive dignity traits that motivate and inspire all people. Understanding their top five changes everything. Now you can place them in the right position immediately and know exactly what they need to feel valued and productive.

Key Takeaways:

1) Understand why dignity matters

2) Understand in simple terms what Millennials care about

3) Three management styles of leadership. What are you?

4) What people really care about

5) Introduction to dignity-based leadership and communication

Workshop: Discover Dignity

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Presenter: Joe Kiedinger

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Workshops can stand alone or accompany a keynote. Where the keynote focuses more on what dignity is and why it’s important, a workshop focuses on how to dignify a person so they feel valued, productive, and primed to make a difference in the big picture. Think of it as putting them in their sweet spot on day one!

Workshops give the audience first-hand use of dignify. Prior to convention, attendees are invited to take Joe’s 10-minute dignity survey. Upon completing their survey their dignity will immediately be revealed to them. When they arrive at the workshop, their Dignity Snapshot (one-sheet) will be provided. They will also receive their Dignity Passport so they can navigate dignity post-convention. 

Your audience will learn that people are really simple, not complicated like everyone seems to think. Attendees will learn how motivations play into placing a person in the right position and how to dignify a person at work.

Key Takeaways:

1) How to increase retention through placement and communication

2) How a person’s motivational language

3) How to dignify a person within 30 seconds

3) Learn how to light a fire within a person (not under them) by supporting their dignity

Lead, Manage And Inspire Your Team: Communicate, Collaborate…And Connect!

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Presenter: Michelle Ray, CSP

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The most profitable franchisees recognize that enduring success is based on their ability to build outstanding teams and great workplace relationships. They understand that honing exceptional interpersonal skills are a given; that building trust, cooperation, and respect are essential ingredients for a positive, sought-after culture and customer retention.  

When teams are happy, customers are happy. Franchisees are happy! The collective efforts of all lead to increased motivation, high morale, low turnover and customer loyalty. Teams flourish in an atmosphere of camaraderie and respect, ultimately strengthening relationships both internally and externally.  

As franchisees, you have the opportunity to profoundly influence the connection between managers, team members, and customers. When managers and teams collaborate and contribute to the common purpose, passion for their vocation deepens, and the desire to be part of a winning culture escalates.  

During this informative, interactive and highly engaging presentation, your franchisees will leave the session inspired to apply new ideas and strategies to strengthen team dynamics, deepen their appreciation for employees and hone their skills to meaningfully connect with them on an on-going basis. Let it start with you

Expected takeaways for attendees: 

  • Build a teamwork blueprint for long-term effectiveness
  • Apply the power of positive influence with managers and teams alike
  • Learn the essentials to purposefully communicate and connect with staff at all levels
  • Master the art of connection to build trust, teamwork, and loyalty
  • Become a role model for celebrating team diversity and elevate your business success

Retain the Best, Confront The Rest: How To Shake Up Your Business In The War For Talent

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Presenter: Michelle Ray, CSP

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The notion of holding one job for life does not hold any appeal for the new generation of talent. Those days are gone forever and unless your franchise is willing to invest in them emotionally and financially‚ this savvy group will seize opportunity and leave you scrambling to replace them. They won’t accept complacency in their leaders or teams‚ and neither should you.  

In addition to managing the increasing numbers of retiring baby boomers, building a culture that draws in new talent and fosters engagement for all team members, regardless of age or culture, is a key priority.

Leaders need to ask themselves: “What is it that people want when they come to work with us?” What is appealing about our business that would attract them?” If you are able to answer these questions, then the process of attracting and retaining new talent becomes easier. 

As franchisees, we also must recognize that our own leadership style impacts employee motivation and talent retention. Leaders at all levels can profoundly impact an individual’s decision to stay or leave. Are you doing your best to communicate, connect and demonstrate genuine interest in your team members? 

In this content-rich presentation, you will discover the key components for building a dynamic environment where people can thrive and enjoy their work. You will recognize that the intangible (non-financial) motivators often have a major influence on a prospective, or current employee’s perception of your organization. Are you ready? 

Expected takeaways for attendees:

  • Learn the four influencing factors that are critical to talent retention 
  • Recognize the myths and truths behind a high-performing workplace culture 
  • Discover the “push” and “pull” factors regarding employees’ decisions to stay or leave 
  • Create a work environment that fosters talent retention through higher engagement  
  • Educate managers in accountability being a two-way street 
  • Understand the difference between tangible and intangible workplace motivators in the overall engagement equation

Killer Customer Service: Trends With Benefits

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Presenter: Daniel Levine

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Is your next customer a hair-trigger away from abandoning your business… forever? What your customer expects from you is increasingly set and shaped outside your industry, which means your customer experience has probably fallen behind. If you don’t know how to meet these mysterious demands – let alone what they even are – your customers will go elsewhere. But it doesn’t have to be that way. In this mind-blowing presentation, Daniel Levine will tear aside the curtain and reveal the new trends and expectations that are raising the bar on customer care. Clearly see the real ways your customers are researching, trying and buying, and discover how the world’s best companies are serving their customers in ways you can replicate – and exceed. While this presentation is inspirational, funny and packed with amazing visuals, the emphasis is on the practical: Daniel will equip you with the real-world tools and strategies you need to surpass customer expectations, stay ahead of the trends, and generally up your game.

3 Truths Female Leaders Need To Know

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Presenter: Colette Carlson

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Want to be recognized, respected and rewarded in your career?  Want to grow your leadership effectiveness?  Now is the time to take an honest look, assess and advance your leadership skills.  Join Colette as she delivers the latest research and strategies specific to women in leadership.  You will gain the self-awareness and success skills necessary to become an authentic, credible and confident leader — and laugh out loud along the way.   Deliver positive results for your company or organization by learning how to:

  • Cultivate connections that count: identify, access and develop strategic relationships 
  • Employ the art of self-promotion to express your success in a manner that gains supporters and censors critics 
  • Build a persuasive case to back up your ASK for maximum impact

Sincere Selling: Stop Transacting, Start Connecting

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Presenter: Colette Carlson

In order to make a sale and earn a customer, you must first make a connection.  Wider and deeper relationships lead to increased sales, repeat customers, and powerful referrals. 

As a former national sales trainer who cut her teeth in straight commission sales, Colette will show you how to up your personal connection quotient to maximize relationships, revenue, and results. Engage, persuade, and influence others, while still promoting you and your services honestly, assertively, and authentically by learning how to: 

  • Recognize that connection begins within 
  • Focus on opening the dialogue, rather than closing the sale 
  • Create a Sincere Selling Mindset 
  • Align your thoughts, words, and actions to build trust and confidence 
  • Become an ASK Master to capitalize on your connections

Stress Less, Connect More

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Presenter: Colette Carlson

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The truth is whether you are in leadership, sales, or the front line you are expected to produce more in less time with fewer resources, while staying positive and engaged with colleagues, customers, and clients. The reality is we are stressed out, tightly wound, and exhausted trying to meet and exceed expectations. We have the best intentions that seem to go out the window before lunch as we are constantly changing schedules, demands and priorities. Enough already! Create the focus, energy, and mindset necessary to make healthy choices and stay connected to those who count. It’s no longer about time management, it’s about YOU management. Get ready to laugh-out-loud and walk away ready to make positive, long-lasting change the next day.  

 Learn how to: 

  • Differentiate between Time Management and YOU Management 
  • Know when to let go or take control 
  • Eliminate unrealistic expectations and energy zappers 
  • Beat the stress and temptation of everyday life in healthy ways 
  • Build a positive mindset to increase mental toughness

Step Up: How to motivate yourself and others to lead with or without a title

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Presenter: Andy Core, M.S.

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It takes a lot to step up and lead when you don’t have “formal authority.” It is risky, takes a lot of energy and takes time away from your to-do list. Is it worth it? You bet, and here is why:

  • Leading boosts meaning (Several studies show taking a more “Meaningful Orientation” at work is the #1 way to increase your energy at work)
  • Leading boosts collaboration (Several studies show taking a “Collaborative Orientation” at work is the #2 way to increase your energy at work)
  • Leading boosts learning (Several studies show taking a “Learners Orientation” at work is the #3 way to increase your energy at work)

Leading with or without a title is not only a win for your organization, it is a big win for you, your employees and your career. This program will outline the top 3, evidence based ways you can lead more, accomplish more and enjoy work more no matter what your title says.

Customer Experience – Increase Your Revenue with a Spirit of Excellence

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Presenter: Simon T. Bailey, MA, CSP, CPAE

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Customers who have a great experience with a company are 9x more likely to recommend them, 8x more likely to trust them, and 7x more likely to forgive their mistakes and to buy from them again. 

94% of customers who have a low-effort service experience will buy from the same company again. 

85% of buyers will pay more for a customer experience, but only 1% believe that vendors consistently meet their expectations. 

Be inspired to create a simple and consistent customer interaction that produces loyalty, referrals, and higher revenue. Simon’s wisdom and expertise enabled an Orlando-based healthcare system to be acquired and a division of a hospitality company to be ranked #1 for customer service by Expedia.com.  

His team also custom-designed a full-cay customer experience program for Boston Consulting Group entitled “Platinum Service with a Brilliant Touch.”  

Participants will have the following takeaways:  

  • Accept personal responsibility for delivering exceptional service; do the right thing for customers not because one has to but because one wants to;  
  • Become creative, innovative, and proactive in anticipating and satisfying customer needs;  
  • Use the SPARK model for Branding the Moment through platinum service; and 
  • Velcro your brand to your customers by focusing on meaningful personal connections rather than stale customer interactions. 

Shift Your Brilliance – Leading Amidst Uncertainty

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Presenter: Simon T. Bailey, MA, CSP, CPAE

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Business change is happening at the speed of light. The leadership skills of yesterday will not carry the day in the new and rapidly evolving business landscape. 

McKinsey & Company forecasts that by 2025, automation technology innovations will assume the tasks now performed by 250 million knowledge workers worldwide. 

To stay relevant and competitive, even the most senior leaders must reposition themselves and their companies – and this will take a mindset reset. 

Simon will address the critical strategies that empower individuals to lead without a title and stay relevant in every economy while escalating their impact. 

He will share core principles for acquiring a forward-looking mindset while guiding participants on how to discover the insight needed to be a leader for the future. 

Finally, Simon will challenge you to commit to becoming the Chief Breakthrough Officer in your organization. 

Brilliant Living – Own Your Future

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Presenter: Simon T. Bailey, MA, CSP, CPAE

Welcome to the New Normal where there are never enough hours in the day to do everything you want to do. This is a time in history when professionals take their timid feet off the brakes of life, career, and business, and accelerate into the future.  I have good news for you. 

The good old days may be behind us, but there are magnificent days just around the corner. Enough waiting around; enough biting your nails; enough tapping your feet; enough wishing and waiting for something to happen. 

Consider this your nudge, your push, your invitation to show up in a big way. Now is the time to make something happen.  Simon will share insights on how he reinvented himself at Disney as well as key insights that he’s learned while working with 1,500 organizations in 45 countries over the past 15 years.  

Brilliant Living will teach you how to make something happen instead of playing it safe. You have a choice to make.  

Be average or be brilliant.  Which one are you? Will you dare to be brilliant? If so, there are eight core areas of life that one must constantly evaluate to live a brilliant life: spiritual, family, career/business, emotional, mental, wellness, social and financial. Simon T. Bailey leads this inspiring and invigorating session in which participants will learn how to:  

  • Increase capacity to be confident in career and life;   
  • Understand how and why mindfulness meditation can provide a breakthrough; and
  • Experience a simple tool to use to regularly evaluate the eight core areas of life.

Acting Like An Owner

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Presenter: Daren Martin, PhD

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Making Yourself Indispensable To Any Company or Organization – This topic is based on Dr. Martin’s top selling book A Company of Owners and is intended for individual contributors. Dr. Martin maps out core behaviors of people who have an owner mentality and describes how they consistently stand out and separate themselves from the pack.   

Takeaways:  

  • How Owners Show Up 
  • The Owner Identity 
  • Leaving things Better Than You Found Them 
  • Being Responsible 
  • Going to the Ball 
  • Maximizing Your Impact 

The Science of Increasing your Influence

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Presenter: Daren Martin, PhD

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Become skilled at how people truly work. Learn to speak their language for optimal effectiveness and influence! Dr. Martin maps out a tried and true communication model that has been used all over the world for maximizing communication and influence. He also describes the science behind how to gain instant rapport with anybody anywhere.  

Takeaways:  

  • Understanding Communication Styles and How to Speak Them All 
  • How to Gain Instant Rapport with Anyone Anywhere 
  • How You Show Up 
  • The Science of Being Likeable 

think/WOW – Customer Service

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Presenter: Daren Martin, PhD

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Customers don’t want to simply be “cared” for. Customers what to be wowed! Dr. Martin maps out the strategies found in his upcoming book – think/WOW for how you can have a business that results in raving fans and word of mouth promoters. Customer Service is one of the biggest differentiators in today’s economy and can be the single best way to outperform your competitors.  

Takeaways:  

  • Good Wows/Bad Wows 
  • The Power of Yes 
  • Lagniappe 
  • Where Wow Lives 
  • Creative Thinking and Problem Solving 

Unlock the Power Within™ – Motivational Keynote

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Presenter: Ricky Kalmon

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Topics: Reducing Stress, Sales, Accountability, Personal and Professional Empowerment.

  • Tailor-made program to fit your message and theme of your franchise event!
  • Learn how to control stress and tension, to perform at your fullest potential!
  • Increase confidence, positive attitude and overcome challenges!
  • Enhance a culture of personal and professional accountability!
  • Leverage your mindset to remove doubt and create success!
  • Awaken and inspire your subconscious mind to affirm and attend to your goals, desires, and passions!

Case Study: Gym Franchise

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Presenter: AniMates

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Situation:  

A gym franchise needed a way to celebrate a big anniversary milestone with their franchisees, reinforce their brand message, and communicate the collective pride of being part of such a storied franchise. Knowing their audience had limited attention spans, they wanted something fun and memorable.  

Solution:  

We created an AniMated character based on the spirit of the original founders. This mascot had all the knowledge of the franchise from the very beginning—plus insights into what they could expect into the future. In addition to emceeing, he also hosted a game show retrospective—inviting members of the audience to compete for their own teams throughout the event.  

Result:  

A highly engaging, extremely fun experience that communicated the franchise history while capitalizing on friendly competition. 

Case Study: HVAC/Plumbing Franchise

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Presenter: AniMates

Situation:  

This HVAC/Plumbing franchise system wanted to get all their independent dealers/business owners together to have business-critical sales training. They needed to convey a lot of information over three days, but present it in a way that overcame objections to changing individualized processes for one system of selling.  

Solution:  

We created an AniMated character to emcee and interact during the training who was one of the audience—an independent dealer. He knew all the inside information, how it was for the people in the audience, and why they were resistant to change. He was able to ask the tough questions on their minds and help the trainers make the case for the new training.  

Result:  

The audience had full participation throughout the event, and increased buy-in. They could see how the training would benefit them, and at the same time felt like their objections were known, heard, and acknowledged. 

Case Study: Financial Software Company

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Presenter: AniMates

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Situation:  

A financial software company was holding a conference for their clients. Neighthan the horse was co-hosting. The first year the opening had introduced Neighthan, but for the second year the client wanted a “bigger” opening. Without budget for a video or other large production we had to come up with a solution that wowed—but utilized the tools at our disposal. 

Solution:  

Neighthan and co-host welcomed the audience back in style with a musical opening number. Since both the actor playing Neighthan and the co-host could sing, we decided to utilize their strengths and wrote a parody musical number: “I Got You…Neigh” (instead of Sonny & Cher’s “I Got You Babe”).  

The number was both humorous and it highlighted what the attendees could expect from the next few days.  

Results:  

The audience and client got their “big” opening that set the tone of the event. The opening number made it clear that they should expect great things, and that the event was also going to be a lot of fun.

Case Study: Technology Retailer

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Presenter: AniMates

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Situation:  

It’s not easy keeping retail district managers engaged in product knowledge for 45 minutes straight—especially if said audience has been rotating through similar workshops all day. A major technology company wanted a way to communicate key initiatives—and to truly captivate their audience. 

Solution: 1. Audience-Response Game Show:  

We divided the audience into teams and gave them each their own audience-response keypad. Using this keypad, they played along and supported their on-stage colleagues.  
 
The game reinforced the content, and the event was structured so that additional information from Intel experts was placed at key moments of peak attention within the game. 

Solution: 2. AniMate:  

We created an AniMate tasked with emceeing the event and hosting the game. The character was an avatar on the company’s retail website. 

Results: 

  • Audience remained engaged during the entire presentation 
  • Key messages were reinforced multiple times throughout presentation 
  • The buzz created by the workshops lasted long after the event was over

Body Percussion Interactive

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Presenter: Drum Café

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Traditions of many cultures use body percussion as the rhythmic instrument. Our Drum Cafe program delivers a high-energy performance and incorporates the sounds and movement of the audience. It is completely interactive, upbeat and energetic. Participants get out of their heads and into their bodies as they use their own hands and feet to snap, clap, and stomp their way into the groove!  We can weave some very high-level and relevant messaging throughout the interactive performance building the energy towards a unifying finale chant!

Kinesthetic Keynote: Interactive Drumming Session 

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Presenter: Drum Café

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Our flagship program consists of a 10-minute drum call performance (scalable) and 50-minute upbeat and inspiring interactive program to set the tone for the conference! We bring a drum for every attendee to play, allowing one and all to connect and collaborate through the universal language of rhythm and music. And we weave high-level messaging throughout the program to make the experience extremely powerful and pertinent to all those in attendance.

Symphony of Rhythm: Interactive Percussive Program

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Presenter: Drum Café

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This is a dynamic 35-50 minute (scalable) interactive session during which we provide  percussion sticks (boomwhackers) for every attendee to play. The boomwhackers are tuned to a C Major diatonic scale, allowing attendees to hear how their individual voices contribute to a greater, organizational whole. Each of the colors and notes will represent either Core Values,  working principles, leadership concepts, goals, geographic regions, etc. 

The Promise Keynote

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Presenter: Jason Hewlett

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Hall of Fame keynote speaker, Jason Hewlett, is all about the Engagement Experience. He delivers a powerfully motivating and inspiring message in a very entertaining way.

  • Why set a goal when you can make a promise? 
  • What promises are you keeping to your clients, your team, your family, yourself? 
  • What promises are you breaking?

Jason Hewlett shows audiences a new perspective on goal setting and the engagement experience. He will demonstrate how to keep The Promise using “I laughed til I cried” humor plus world class music and impersonations. This talk will touch your attendees’ minds and hearts, while providing: 

  • Leadership Promise Skills 
  • Sales Promise Delivery 
  • Work-Life Balance Skills 
  • Customer Service Promise Keeping

The Promise Keynote Takeaways 

Audience (your customers): 

  • Utilizing your signature move with your customers 
  • Aligning your signature move with the mission statement of your organization 
  • TJ the shuttle driver – how to create those types of experiences for your customers 

Family (your team): 

  • Trusting in the abilities and signature moves of your team 
  • Have you given another person on your team the opportunity to excel? 
  • How to take what you’ve learned as a family member at work and do the same at home with those who mean the most to you 

The One (you): 

  • Identifying daily, monthly, yearly goals as a leader at your organization 
  • What is your over-arching promise to your organization as one of their team members?

Generation “Why Not?” Attracting & Uniting Your Big 3 Generations

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Presenter: Brian Carter

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Millennials are here and they’re definitely different… and  uniquely valuable. Do you know how they like to be marketed to, why they buy and what they want in customer service? 

  • How to market, sell and serve each generation to boost the bottom line. 
  • Each generation’s special strengths and skills. 
  • How to come together to form Voltron, creating unbeatably strong and productive intergenerational teams inside your company.

E-Leadership: Remote Communication Skills for the Modern Manager

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Presenter: Brian Carter

  • More and more, your effectiveness with email, social media and other digital formats is determining your leadership success. The key to employee engagement is to make sure that your people know that distance and location have no bearing on how connected you are to their value.
  • How much are you leading in person, compared to your email communication? Are you managing remote workers around the country, across the world or just people in other buildings?
  • Are you struggling to connect when it’s impossible to meet face-to-face?
  • Brian is going to teach you how to combine your best leadership skills and deliver them in an online format. Not only can you often match the impact of face-to-face communication with your employees, but you can often exceed it.
  • This talk helps you to envision, navigate and implement a tech-empowered future full of enthusiastic, loyal employees: building culture, fostering new ideas, driving profits and lowering costs.

What’s on Your Dashboard?

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Presenter: Stuart Donaldson

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Measurement is at the heart of performance improvement.  

Discover how to select the metrics that matter; that enable you to objectively communicate expectations and manage business activities to achieve more.  

Make continuous improvement part of your DNA, assess your business priorities, measure those things that drive success and implement plans to improve results.  

Apply this knowledge to create your own dashboard and have a daily, weekly, monthly and annual snapshot of how you are tracking to your goals and objectives.

Executing at Mach 2 

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Presenter: Anthony “AB” Bourke

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There are many companies with great people and great strategies in the business world today.  Ultimately the difference between the winners and the “also rans” comes down to Execution. During this interactive, multi-media keynote speech, AB will share the tools that fighter squadrons use to make sure that we are aligned, flying in formation and executing at the highest level every single time we fly. This highly motivating and inspiring keynote will equip your team with simple actionable tools that they can apply the very next day to improve execution and drive better results as individuals and as a team.  If your company is pursuing a path of Executional Excellence, this session will reinforce your messaging and provide a fresh perspective on why Execution truly matters in every business. 

Leading at Mach 2 

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Presenter: Anthony “AB” Bourke

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All great leaders have a system for driving peak performance. This hard-charging, high-impact keynote offers your leaders the straightforward, critical tools that U.S. fighter pilots employ to lead their wingmen into the demanding environment of aerial combat. Learn how the best fighter squadrons and the best businesses in the world hire future leaders, how they then properly train those individuals, and constantly promote a process of continuous improvement to stay one step ahead of the competition.

Selling at Mach 2 

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Presenter: Anthony “AB” Bourke

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In addition to rising to the top of the aviation community, AB built a business career on sales excellence. After achieving accolades as “Top Producer in the Western US” for a prominent lending institution, AB led a team of 40 professionals to grow revenue at a California based start-up company from $500,000 to $65M in just three years. A quintessential sales professional, AB will teach your people that just like fighter pilots, “great sales people are made… not born.” He draws comprehensive parallels between what makes great fighter pilots and what makes great sales people. For organizations looking to develop a sales team of “Top Guns,” this dynamic, interactive speech is a must!

Seeking Excellence: The Never Ending Journey

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Presenter: Evan Hackel, CFE

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Every day competition and a changing consumer environment make it harder for companies to succeed.  Successful companies are relentless in their pursuit of excellence, knowing that it’s a never-ending journey. You constantly have to get better to stay ahead of the pack. 

In this keynote address, Evan motivates the audience and excites them about the future. He delivers the keys to creating a culture that is committed to seeking excellence and unwilling to sit back and let the world pass them by.

Better Teams, Bigger Business: How to Grow Your Company With Employees Who Are All In

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Presenter: Scott Greenberg

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Great companies are built with great teams. But given demands placed on business owners combined with fast-paced lifestyle and evolving values of the workforce, developing a reliable, stable staff is a daunting prospect. “You just can’t find good help these days,” bosses complain. “And when you find them, you can’t keep them.”

Yes you can. The trick isn’t finding good help. It’s cultivating it.

This program is all about identifying, connecting with and inspiring employees to care. You’ll learn how to build loyal teams who feel personally invested in the growth of your business. In fact, they’ll consider it their business. Engage employees at that level and you’ll have a company that’s ready to flourish.

Business Performance Speaker Scott Greenberg has done it. With more than two decades of presenting to companies, Scott built two thriving Edible Arrangements franchises in Los Angeles. His business regularly ranked in the top five franchises in California, and won the “Best Customer Service” and “Manager of the Year” awards out of more than 1000 locations worldwide – all with the hard work and loyalty of Millennials and young employees. Scott will show you how to cultivate a team of all-stars who will serve your customers, save you time and grow your business.

Learning Outcomes:

  • Improve employee retention & motivation using both intrinsic and extrinsic motivational tools
  • Help employees overcome mental blockers, and teams overcome dysfunction
  • Learn the truths and myths about Millennials and the secrets to winning their loyalty and elevating their performance
  • Create a closer, thriving workplace culture
  • Create an environment of continuous personal, professional and organizational growth

It’s All About The Customer: Creating A Service Culture That Keeps Customers Coming Back

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Presenter: Scott Greenberg

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Lots of companies compete for the same customers, but most fall short when serving them. They focus on financial transactions rather than on human connections. They repeat the same robotic phrases. They operate without any humanity, missing an opportunity to make an impression. For most businesses, the problem isn’t service that’s bad. It’s service that’s forgettable.

The best businesses provide much more than products and services. They build relationships with customers and offer them an experience with emotional resonance. It’s an encounter they’ll feel, want more of and tell others about. This is how great brands build a following. And it starts with their culture.

If you want to grow your business, grow a customer community. This program will show you how.

Learning Outcomes:

  • Develop a customer-focused business that brings patrons back
  • Learn tools for creating meaningful connections with customers
  • Identify and appeal to the values of your customer base
  • Learn how to get buy-in from employees to provide the highest level of service
  • Improve word-of-mouth and online reviews

Stronger Together

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Presenter: Troy Hazard, CSP

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Stronger Together

‘Unlocking the power of unity in your business’ 

TH SS Button_200x73pxIn recent years companies have been forced to do more with less, push harder for the same results, and ask their people to not only compete, but to conquer in an increasingly competitive market. To do that it requires a committed cohesive team, working in a collaborative, constructive, unified culture. Sounds easy…right? 

In this presentation Troy will reveal the 5 key steps to creating a true culture of unity in your business. 

All too often business leaders talk about unity in the business, but fail to identify what would actually unify those they lead. The key is to match personal and business Visions Values and Victories. 

He will draw from 25 years as a business leader in the 11 companies he has owned, and offer real world examples of how to develop a Stronger Together mentality and strategy in your business. He will also step you through the Stronger Together strategies he has developed for some of the world’s greatest brands; how they worked, why they worked and for whom they worked. Troy’s presentation gives clarity to the power of the following key philosophies: 

  • Why Unity starts with U
  • How matching personal Vision with business vision delivers clarity of purpose
  • How to develop a strategy for sharing Values to create ‘culture consensus’
  • How to leverage a mindset of shared responsibility to share Victory
  • How to make Stronger Together a sustainable strategy in the business

Superpower Success! How to Think, Act and Perform with Less Effort and Better Results!

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Presenter: Ford Saeks, CSP

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(Focus: Leadership, Accountability, 5-Star Customer Experiences, Business Growth, Success)

It’s no secret that everyone is tasked with doing more with fewer resources. Ford understands that owning and operating a franchise can be challenging, especially when faced with increased competition, changing buying behaviors, and business growth challenges. This presentation delivers clear action-steps in alignment with your outcomes and objectives all tied to your brand, plans, existing learning systems, and franchisee tools to improve leadership, excel with a multi-generational workforce and locally impacted customer base. Taking advantage of the seven steps to superpower franchisee success and you’ll have straightforward action steps to grow faster, lead better, produce amazing customer experiences, and enjoy the process.

FutureProofing Your Franchise

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Presenter: Troy Hazard, CSP

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Future-Proofing Your Franchise

‘How to have your franchise of tomorrow, today’ 

TH SS Button_200x73pxTroy Hazard has been a franchise twice, a franchisor once and a consultant to the industry for 25 years in 16 countries. And he has bought, grown and sold more companies before his 40th birthday than some business people would even consider in a lifetime.  John O’Brien, Former Chairman of the World Franchise Council had this to say about Troy; 

“Troy Hazard stands out as one of the few speakers in this world who truly understands franchising. His depth of experience in the category is without question. The real life accounts he has gathered from the many brands for which he has worked, and his life as a franchisee and franchisor, make him an incredible asset in any conference situation” 

It is this real world franchise experience has been the foundation of this presentation, and his Amazon bestselling business book. And it is what has kept franchise audiences engaged around the world. 

Through his businesses and working as a consultant for some of the world’s biggest franchise brands such as Baskin Robbins, Goodyear, Subway, Choice Hotels, and Cartridge World, Troy has learnt the lessons on how to predict issues in a franchise business before you need to experience them. 

In this presentation Troy will demonstrate his path to personal responsibility, his routine to create stronger vision and focus, and his simple P.L.A.N process to mentally prepare participants to drive their franchise into the future. 

Troy’s presentation delivers answers to the following key business development questions: 

  • How to identify the opportunity by taking responsibility for your future 
  • How to review you to break down business barriers created by bad beliefs 
  • How to truly harness the power of peers in the franchise system 
  • How to create a culture of collaboration 
  • How rhythm = revenue 
  • How to develop your P.L.A.N to embrace evolution

Nice Bike – Making Connections for Businesses

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Presenter: Mark Scharenbroich, CSP, CPAE

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What can the Nice Bike principle do for you and your franchise organization?

Mark Scharenbroich’s Nice Bike principle connects management to the front line — connects team member to team member — company to customer.

More than passing compliment, Nice Bike is a powerful, memorable philosophy that acts as a catalyst to help build stronger, more effective franchise teams. The Nice Bike principle helps individuals to become more engaged and passionate about serving others. Nice Bike is supported by the three action steps of:

• Acknowledging
• Honoring
• Connecting

Mark will inspire you, motivate you, and validate the importance of recognizing people to improve employee and team performance. Whether you are a team of one or a team of one hundred, you will walk away from Mark’s keynote with a reinvigorated spirit for what you do as well as an appreciation of the team members working with you.

BOOM! Explosive Insights into Generational Marketing and Trending Technologies for Franchisees

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Presenter: Ford Saeks, CSP

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(Focus: Marketing, Customer Diversity, Trends, Generational Influence)  

Each generational group, from millennials to baby boomers, has their own specific characteristics, behaviors, and buying patterns. This has created new opportunities for franchisees to gain a competitive edge. In the race for relevancy, the one-size-fits-all marketing and communication strategy just isn’t very effective.  Avoid the generational landmines that can destroy your business. Discover how you improve your marketing to multi-generational marketplaces, in addition to how you manage multi-generational workforces.  Gain insights into what motivates millennials, Gen X, Gen Y, and Boomers, and how new technologies improve the process. You’ll leave this presentation armed with the tactics to engage the diverse demographics of today’s consumer.

GET SWITCHED ON! The Power of Attitude and Activity

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Presenter: Chip Eichelberger, CSP

Chip’s “Get Switched On!” program floods the room with palpable energy that inspires and motivates your people. When your team is “Switched On”, they take performance to new levels to increase sales, provide stellar customer service and learn new skills. Chip shows the audience effective strategies how to “Get Switched On!” and live a life of greater energy and possibility. This Is NOT a Speech

“Get Switched On!” is an interactive experience that challenges participants to reevaluate their current vision, game plan, mindset and results. Chip’s content and style fully engages participants and gets them involved. This remarkably energizing program is perfect to open or close your conference.

Chip does his homework and customizes the presentation to focus on your needs and rev up your team to have energy at work and achieve exceptional performance. Your employees will be “Switched On” to deliver their very best more consistently.

Get “Switched On!” Addresses these Performance Concerns:
  • Why early detection is essential to reverse failure?
  • What is truly important in life and what is your purpose?
  • What the key is to achieve long-term success and balance?
  • How to close the gap between where you are and where you can be?
  • Why your current vision dictates your efforts and results.
  • What brutal facts need to be faced and the action to take now?
  • How you can be at your best consistently with motivation at work and home?

“I was extremely impressed by the amount of time you spent researching us and understanding our culture and what we wanted our initiatives to be coming out of the event. Within three minutes your knowledge and passion for our organization came through and excited and energized our team. Getting Switched On for me was truly about Logan’s taking what they learned back to their restaurants and living that with the teams. It was our best conference ever!”

– Logan’s Roadhouse Restaurants – Jim Kuehnhold, SVP

Rick Lewis’ Speaking Topics

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Presenter: Rick Lewis

For any given organization or event Rick can target his keynote to focus on one, several, or all of the organizational benefits named below. Each organizational virtue results from the rule breaking model which Rick details in his book, 7 Rules You Were Born to Break.

Communication
When being authentic is supported in any organizational setting over the need to fit in, communication channels open while misunderstandings and conflict decrease.

Innovation
When an organization’s members are supported and encouraged to take chances and engage reasonable risks rather than focusing on avoiding mistakes, innovation can occur.

Teamwork
When individuals are willing to ask for help, overcoming the rule of independence, then teamwork becomes a possibility within a group.

Productivity
When the determination to achieve and reach goals is stronger than the need to remain comfortable, productivity results.

Accountability
Workers who accept their significance within an organization bring accountability to their group and transcend the 5th rule, pretending we don’t matter.

Leadership
When building relationships is valued over the desire to force compliance from others and to stay in control, exceptional leadership emerges.

Integrity
When leaders are willing to risk their approval rating instead of being run by the need to be popular, the integrity of the organization’s vision can be preserved and realized.

BREAKING BARRIERS – The Board Break Experience

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Presenter: Chip Eichelberger, CSP

This is an interactive team building experience. It is an emotional and physical metaphor that pushes your team to break through barriers and create new outcomes and possibilities. What if you could close your event in a powerfully memorable way so everyone walks out the door inspired to take action like never before? Watch the short video on this page to see now!

Board Break Experience Eichelbger Post Event 1

Chip is famous for the Board Break Experience and hundreds of companies have chosen him to close their convention with this proven team-building program. It will clarify individual and team goals as well as help them push past limitations. The process helps people recognize what they must believe in order to overcome obstacles that inhibit stellar performance so they can achieve new levels of success.

The Board Break Experience is the ultimate in employee motivation. Chip will often “bookend” your day, opening with a customized program and closing with this experience.

Board Break Experience 2

“You will never work with a speaker who can intertwine your business within their presentation the way Chip does. Most speakers are a “rental”, Chip was a partner! He opened with “Get Switched On” which motivated our entire franchise system, gave them tactical advice and got them pumped up for the conference.  He also closed the conference and tied everything together with the Board Break Experience! They left the conference saying they needed this and are “switched on” again and excited to go home and take everything they learned and put it into practice.”

– Always Best Care® Senior Services – Michael Newman, Founder, President & CEO

You Are the Magic!

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Presenter: Shep Hyken, CSP, CPAE

This motivational speech combines humor, magic, information and motivation to create an exciting and enlightening presentation for all types of franchise audiences. It is a fun program that can incorporate parts of Shep’s service programs or can include topics such as personal excellence, goal setting, turning negatives into positives, teamwork and more. This is an outstanding program for banquets and special events.

Please note that all of Shep’s speeches are customized. He works with you to understand your audience, your theme and your goals for the presentation. The following titles and concepts can be mixed and matched to create the perfect program for your audience.