Topic: Leadership & Team Building

Purpose, Passion, People, Profits

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Presenter: Troy Hazard, CSP

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Purpose, Passion, People and Profits

‘Guiding your business with clarity and vision to a more profitable future!’ 

TH SS Button_200x73pxIn recent years everyone has been looking for that ‘one thing’ that will show them to the path out of the gloom and into the boom! Serial Entrepreneur Troy Hazard believes the answer lays not in something you seek, more in something you already have, but may have forgotten. 

Troy is an entrepreneurial veteran that has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. As a result he has seen his fair share of cycles in the economy. In the first recession he lived through in the late 80’s he lost $250,000, in the second one in the mid 90’s the number was closer to $1million. In the tech wreck and in the more recent correction of 2008, it was an entirely different outcome! 

It’s was through these tough lessons early in his business career, that he developed a powerful personal strategy that not only helped him unlock greater purpose, it reignited his passion and in turn that of the people he led, so he could go on to grow and develop a series of successful profitable companies over the course of a decade. 

In this keynote Troy gives audience participants simple steps to the clarity of vision they need to give their business a more purposeful view of the future. 

  • How to unlock the true value of the clarity of vision
  • How to find your personal purpose
  • How passion drives power
  • How to inspire the people you lead to have the same vision, purpose and passion
  • How to master his strategy of profits to the POWER of 3

The Power to Profit

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Presenter: Troy Hazard, CSP

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The Power to Profit

‘How to flick the switch on a brighter future for your business’ 

TH SS Button_200x73pxImagine you could grow revenue by 2 fold, 5 fold, or even 10 fold. How bright would your future be if you could improve your bottom line by 5, 10, or maybe 20%? 

What if you had the POWER to make that number 2,000%? 

Troy Hazard has owned 11 companies over 25 years, has consulted to hundreds of companies around the world, and is a past global president of the elite Entrepreneurs’ Organization. His specialty, turning good businesses into sensational businesses! 

In this presentation he will reveal the POWERFUL critical steps that turned just one of those small businesses into a significant business, along the way increasing revenue 12 fold, and profit by 2,025% over 3 years (not to mention the creation of almost 100 jobs!) 

Core the success of any of his companies or those he has been a consultant to was the commitment to execute and the values that drove the vision Clarity, Unity, Delivery, Consistency

Troy’s presentation gives clarity to the POWER of the following key philosophies: 

  • How solid vision and values underpin any victory
  • Why good strategy trumps good intentions
  • Why anticipating expectations is the POWER behind your value proposition
  • Why emotive, distinctive and collaborative are the POWERFUL keys to success  
  • How the POWER TO PROFIT only comes from your commitment to execute

Speed Leading

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Presenter: Troy Hazard, CSP

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Speed Leading

‘The 4 key character traits to become a better leader, faster!’ 

TH SS Button_200x73pxLeading people is tough, particularly in changing times, and everyone has an opinion on how to lead, and what makes a good leader. So, what is the best way to become a better leader, faster?  Ask a leader of leaders. Troy Hazard is a business veteran with eleven companies he has founded, built and sold over 20 years. 

His entrepreneurial and leadership excellence was recognized when he was elected Global President of the Entrepreneurs’ Organization. (http://www.eonetwork.org) This group is made up of some of the world’s greatest business leaders, employing 1.7 million people around the world with combined revenue of $160 Billion. In short, Troy has proven himself in one of the toughest leadership roles on the planet. 

In this session, he will explain why the speed of your personal evolution as a leader has a direct impact on the evolution of your business and those you lead. And he will uncover the 4 key character traits that make up a good leader. Armed with this information you will quickly become more focused, balanced, aware and effective. Troy’s presentation delivers real life leadership lessons to improve your skills and to maximize your impact as a leader, faster: 

  • Learn how to be aware of your own leadership evolution
  • Learn how to lead in truth, not fear
  • Learn the 4 key character traits of a true leader, from a true leader
  • Learn how to hire and inspire staff in good, and in tough times
  • Learn how share, and create a culture of conscious collaboration
  • Learn how to manage personal growth with business growth
  • Learn how to lead, at speed

Standout Fearless Leadership

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Presenter: Connie Podesta, CSP, CPAE

Leadership Strategies Like You’ve Never Experienced Before! 

Problems?  Turn them into solutions!  Respect?  That’s where the power is!  Influence?  It’s the name of the game! Connie is fearless when it comes to taking franchise leadership to a whole new level.  If your goal is to increase the power and influence of each person in your business so they can lead others to success, then you have come to the right place.  Connie is the #1 Standout Leadership Speaker of choice by franchise systems who are seriously interested in leveraging their biggest asset:  their PEOPLE and creating influential leaders others would choose to follow.

Successful leadership is: 

  • More about “empowering” people than “managing” people.
  • More about charging people up than being in charge.
  • More about TAKING ACTION and making good choices for the “long-term” than REACTING and putting out fires for the short term.
  • More about mentoring, teaching, and coaching than barking orders and giving negative feedback.
  • More about being the person others would choose to follow out of respect than using fear and intimidation to get the job done.
  • More about SERVICE than wielding power.

With her comedic wit and trademark no-nonsense style, award winning author and leadership speaker Connie Podesta is known worldwide for helping FRANCHISE leaders create teams that are healthy, happy, motivated, productive and proud to represent their franchise, their product and their brand. Book Connie and get ready to go straight inside the minds of most common leadership styles and see which one fits you to a tee and which one would be YOUR first choice to follow and respect.

Connie customizes every talk to integrate your company’s culture, goals and message.  There’s no one better for creating an event that has people on the edge of their seat, engaged, entertained and eager to adopt positive, powerful change into their career and lives.

Standout Fearless Teams

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Presenter: Connie Podesta, CSP, CPAE

STAND OUT Teamwork Strategies Like You’ve Never Heard Before! 

Ego?  Move over!  The blame game?  Not for you!  Connie Podesta is fearless when it comes to taking  franchise teams to a whole new level.  If your goal is to create a team of people who work together, laugh together, help one another, communicate openly and honestly, and respect one another, then you’ve come to the right place.  Connie Podesta is the #1 Standout Team Building Speaker of choice by franchise systems who are seriously interested in leveraging their biggest asset:  their people!  Teams that work will allow you to out-perform, out-sell, and out-think the competition.  Teams that don’t work weaken morale, production, profitability and will send customers running to the nearest competitor.

Great teams are:

  • More about people talking to each other, not about each other.
  • More about mutual respect than individual ego.
  • More about what’s best for the team, rather than what’s best for themselves.
  • More about “owning” their job, not just “doing” their job.
  • More about individual responsibility and accountability, than about blaming and making excuses.
  • More about privilege and hard work, than entitlement and complacency.
  • More about exceeding expectations than about simply meeting expectations.
  • More about creating a happy, healthy, trusting workplace, than about creating chaos and conflict. 

With power-packed insights, laugh-out-loud humor, and a tell-it-like-it-is personality, award winning author and motivational speaker Connie Podesta will definitely shake things up—in a good way.  Book Connie today and she will help you take your team from ‘business as usual’ to the “sky’s the limit!” 

Connie customizes every talk to integrate your company’s culture, goals and message.  There’s no one better for creating an event that has people on the edge of their seat, engaged, entertained and eager to adopt positive, powerful change into their career and lives.  

The One Minute Entrepreneur

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Presenter: Don Hutson, CSP, CPAE

  • The “Five P’s” for Solid Results (Principles, Passion, Profit, People, Priorities)
  • How Differentiation helps you be their best choice
  • The Keys for Success in Business
  • The Attributes of Entrepreneurial Leaders
  • How to Turn Success Into Significance

The One Minute Negotiator

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Presenter: Don Hutson, CSP, CPAE

  • Moving from Victim to Victor in a Life Filled with Negotiations
  • The rampant disease of “Negotiaphobia” and the 3-Step E-A-S-Y Process to Treat it
  • The Flawed Tactic of Compromise
  • The Four Viable Negotiation Strategies and when to use each one
  • Pearls of Wisdom for Experiencing More Success with Less Stress in your Life

Twenty-first Century Leadership

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Presenter: Don Hutson, CSP, CPAE

  • Creating a break-through high performance team
  • 5 Powerful Leadership Strategies that Work
  • Coaching – Gold Medal focus for Outstanding Results
  • The Secrets of Exceptional Managers : Managing Different People Differently
  • Leadership Style: Earning Loyalty from Top Producer

Leading with Noble Purpose

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Presenter: Lisa McLeod

How to Use Purpose to Drive Results, Solve Problems, and Do Work That Makes Everyone Proud 

This session is for senior leaders who want to improve morale, increase focus, solve conflicts and lead their teams to better performance.  

By attending this session, you’ll learn:

  • Why purpose-driven companies outperform the market by over 350%
  • Why overemphasis on financial targets erodes morale and revenue
  • What to do when your organization has lost its sense of purpose
  • How to master the “your agenda versus my agenda” quagmire
  • A powerful conflict resolution model to break down turf wars and silos
  • How a Noble Purpose can make you a better and happier leader
  • Concrete strategies for solving problems during times of change and uncertainty

“Leading with Noble Purpose” formats: keynote, virtual keynote, half-day workshop

Persuade with Purpose

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Presenter: Lisa McLeod

How to Use Purpose to be More Persuasive and Influential at Work 

We’ve all been there: You present a great idea, it gets rejected, yet two months later someone else presents the same idea and it’s enthusiastically approved.

What happened?

This session is for anyone who needs to take the mystery out of persuasion, so they can get support from colleagues, customers or the boss.

You can’t be successful if you can’t persuade. Drawing from interviews with hundreds of leaders, Lisa reveals the mindsets, skills, and techniques that differentiate the top 2%.

In this program you’ll learn:

  • The fatal mistake most people make when they’re trying to persuade
  • A powerful technique for garnering support from front-line staff, peers and senior leaders
  • How to use purpose as a framework to gain agreements quickly and easily
  • The difference between persuading and manipulating (one sticks, the other doesn’t)
  • Why two people who use the exact same words get completely different responses
  • Strategies to master the “your agenda versus my agenda” quagmire
  • How to be successful in the face of ambiguity and change
  • Three surprisingly simple things that exceptional communicators do differently than everyone else

“Persuade with Purpose” formats: keynote, virtual keynote, half-day workshop

Strategic Planning Workshop

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Presenter: The Corps Group

Your team will be introduced to our straightforward, comprehensive, scalable strategic planning process. You can apply this process to your entire organization, an individual business unit or an account team. The process starts with the development of a clear, compelling, Future Picture defined by several key descriptors. You will then analyze your “internal system” and the “external system” in which you operate, to determine what centers of gravity you will apply your resources against. Next, you will develop Parallel Operations to achieve that compelling Future Picture.

S.M.A.R.T. Guide to Effective Foodservice Operations

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Presenter: TJ Schier

Why do some restaurants thrive while others struggle to improve sales and profits and constantly battling employee turnover? Those who thrive work S.M.A.R.T.! Based on 25 key principles tried and tested over the past decade in numerous restaurant environments including T.J.’s own restaurants, this session will help any manager or franchisee improve operations, sales and profits by learning to operate S.M.A.R.T-er! The session will be highly customized to your brand to ensure attendees leave with simple, easy-to-execute tactics to help them make more money and for your brand to become more consistent!

No More Excuses – Why Do Some Succeed While Others Fail?

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Presenter: Sam Silverstein, CSP

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Success Starts with Accountability

For over 30 years, Sam Silverstein has led thriving companies, selling upwards of $100 million in products and services. He has witnessed successful people fail, and seen underdogs triumph. He has distilled his invaluable experiences and observations into a message companies need now more than ever.

Sam presents the four phases of accountability and the five critical, but often overlooked, ways to be proactively accountable. Sam shows how to increase success and significance in business and in life, and will challenge your group to take an honest look at themselves. Attendees discover what important road-blocks are keeping them from achieving their goals. Application of Sam’s principles improves leadership, increases sales and improves customer service. By simply creating a culture of accountability organizations, grow stronger.

“No More Excuses” has been hailed by planners as “the perfect message at the perfect time.” As an opening presentation, it becomes a powerful touchstone for audience members and sets the tone for personal accountability for the remainder of the event. As the conference closing message, attendees internalize the significance of accountability in the post-event “real” world.

  • Motivation / Inspiration
    Accountability is the catalyst to achieve previously unattainable goals and experience unprecedented success.

  • Sales / Customer Service
    Accountability is today’s competitive advantage to reclaim market share and win the heart of a hyper-discerning consumer.
  • Leadership / Teamwork
    Accountability encourages top-down transparency, and builds trust in a fragile and turbulent workplace

See the Solution – Visually Exploring Complex Topics to Deliver Critical Outcomes

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Presenter: Sam Silverstein, CSP

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See the Solution is a facilitated process that enables groups to fully explore complex topics, while making sense of this complexity. It involves and engages all group members on an equal footing, leading to coherence through dialogue. The process facilitates clarity of understanding and prepares the group for making the decisions that will lead to accountable action and results.

While it can be a part of a larger, fully facilitated strategic planning experience, See the Solutiondoes not in itself bring about decisions or suggest actions related to any specific issues; the process helps the group to unlock their shared consciousness toward better understanding the context and the perspectives that surround the decisions they make and the actions they take.

See the Solution is designed to unlock and support constructive dialogue. It comprises a large collection of high-quality color images that are visually interesting and which covers almost every aspect of our complex environment. Participants become engaged and actively involved, thus creating an enabling environment within which the group can fully explore new ideas and possibilities.

First, the group agrees on the topic that it wants to explore (sometimes, the group or it’s leader knows exactly what the “real” topic is coming into the work-session with Sam, while at other times this may only emerge as a result of facilitated dialogue).

Then, each member of the group creates a collection of images that they intuitively or literally connect to the topic. For example, a person may choose a picture of a winding road and think, “This symbolizes the changes and redirections that face our team.”

As they later relate the connections between the topic and their selected images, group members tell their own stories or create metaphors about the topic from their point of view. Likewise, they hear the perspectives of others. This conversation brings about a more thorough and shared understanding of the topic, which can then lead to further action like establishing a vision, reaching a decision, assigning critical tasks and so on.

When does See the Solution work?

When a group is engaged in these (or similar activities):

  • Engaging in comprehensive facilitated strategic planning
  • Looking for patters in complex issues and making connections
  • Exploring different perspectives
  • Asking new questions
  • Crafting stories and creating metaphors
  • Tapping into the personal experience of group members
  • Articulating what is known to the group, but not discussed openly
  • Exploring new ideas
  • Imagining alternatives

See the Solution is an excellent way to set up and move directly to No More Excuses so your team members fully understand the accountable implementation of the achieved outcomes.

Facilitated work-sessions are suitable for all levels of staff and Sam is effective working with all levels of staff, ranging from blue-collar workers to executive teams. Sam knows facilitation and strategic planning from both sides as he is the former president and chairman of the board of a large organization. He knows what does and does not work in facilitated sessions designed to tackle complex topics. Your session will yield an enjoyable experience and deliver critical outcomes.

“Think Like a Spy”

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Presenter: John Sileo, CSP

Aggressive Identity Theft & Fraud Countermeasures

Identity theft and online fraud are destructive side effects of information over-exposure. Due to the power of personally identifying information, we must leverage formidable tools to protect everything from Social Security numbers to bank accounts, from passwords to intellectual property. John delivers those exact tools in a highly interactive, surprisingly humorous presentation inspired by his personal loss of more than $300,000, his business and two years to the ruthless consequences of identity theft. John will help your audience to “own” their identities—to take responsibility for their sensitive data. Developing a personal, emotional connection to data protection benefits everyone’s bottom line. 

Why WAIT to be GREAT at LEADERSHIP!

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Presenter: Terry Hawkins, CSP

Why WAIT to be GREAT at LEADERSHIP!

A fish rots from the head down! Chinese Proverb 

Running a franchise and leading people effectively don’t always run parallel. Terry has worked with hundreds and hundreds of franchise leaders and their teams, so she understands the challenges faced everyday and how fragile the employee/employer relationship can be. In this dynamic and interactive session, Terry demystifies leadership whilst explaining the 8 core essentials for successfully guiding people to their potential. 

Filled with practical advice and direction, Terry enthusiastically unravels the secrets to leadership with her trademark humor and magical simplicity. This dynamic session provides the support and leadership strategy that so many franchisees seek.

Why WAIT to be GREAT at CONSCIOUS COMMUNICATION!

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Presenter: Terry Hawkins, CSP

Why WAIT to be GREAT at CONSCIOUS COMMUNICATION!

At the core of a powerful franchise, is a team that communicates masterfully! 

So often we can blame the economy, our staff or even the products we sell, for the lack of results we are achieving. Rarely do we make the connection between our ability to communicate and our ability to produce. In this highly interactive session Terry Hawkins will inspire franchisees to achieve greater communication and understanding with their franchisor, peers and team by explaining the unconscious blocks that hinder our success. From recruiting & induction, to training & coaching, performance issues, customer interaction, management directives; the success of each of these areas has conscious communication at its core.   

In her usual, dynamic and highly entertaining style, Terry provides various experiential exercises (that not only give the audience a great time) but also demonstrate how to produce exceptional results through powerful communication connectors. This insightful and participative presentation will give you the solutions to creating a collaborative and connected team.

Red Team Workshop

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Presenter: The Corps Group

The concept of Red Teaming is an integral part of military planning. The Corps Group’s Red Team Workshop provides instruction in, and the conduct of, Red Teaming. The intent of the Red Team is to provide feedback to planners in order to incrementally improve a plan being reviewed. Not only will potential flaws be identified, but the dialogue involved will benefit both planners and reviewers with the sharing of best practices and diverse perspectives. Our straightforward process will improve any business plan and increase your team’s probability of success.

Debriefing Workshop

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Presenter: The Corps Group

If you want to identify execution shortfalls sooner, new opportunities faster and adapt successfully to changing market conditions, then Debriefing is a process you must learn and use. Learn how Fighter Pilots execute missions successfully in constantly changing and challenging environments. By systematically reviewing and learning from the past we can make assessments based on reality instead of perceptions. The Corps Group Debriefing Workshop is not a lecture, but a customized event with hands-on training. We will help you improve your individual team performance, and teach you how to drive a Culture of Learning and void Task Overload.

Tactical Planning Workshop

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Presenter: The Corps Group

In our Tactical Planning Workshop, we will guide your team through our straight forward methodology focused on achieving your business objectives. With a clear understanding of “what it’s supposed to look like when the smoke clears”, we conduct a thorough mission analysis, considering ROE (Rules of engagement), all Threats and Resources, and any previous Lessons Learned, before determining specific courses of action and contingency plans.

Leadership Development

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Presenter: The Corps Group

Organizations today need leaders, not just managers, and the demand for leadership greatly exceeds the supply. Companies can either “procure” leaders from outside, or create leaders from within. In this workshop, we lay the foundation for a deliberate, disciplined and sustainable Leadership Development process. We will help your leadership candidates understand what will make them successful in positions of authority. We emphasize trust, establishing group expectations, setting the example, prioritizing, and strategic alignment.

Lead EX Leadership Execution

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Presenter: The Corps Group

Demonstrate teamwork, leadership, trust, communication, and listening skills, delegation, visioning and the situational factors affecting leadership. The instructors of the program are all real U.S. military Fighter Pilots who know what it’s like to execute complex strategies in high-risk, high-stress environments. Your team will learn the secrets of effects-based strategy and the Corps Execution Model- a proven, performance improvement model.

We customize the program for your teams and provide a comprehensive and competitive interaction for them. Highlighting the need for a “Culture of Learning,” this is a very dynamic, fulfilling, challenging and downright fun section in the engagement. LEAD EX provides a distinctive challenge that requires a blend of mental and physical skills to create a winning solution. With a limited set of directives, your team will have to connect different shaped boards into the correct formation. To succeed, they will need to make numerous connections and adjustments throughout the challenge. Clear communication, well-defined roles and responsibilities, organization, effective planning, and teamwork are factors needed to complete this problem. A group may discover a solution; but in order to repeat the solution in a “world class” time, the group must act as a High Performing Team. Especially effective for companies utilizing LEAN, LEAN SIX SIGMA or just SIX SIGMA.

TEAM-EX Team Execution 
Team Building Seminar

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Presenter: The Corps Group

So we have a very disciplined approach to Strategy, we use a process that provides start to finish strategic planning and execution to be used at every level of the organization. Because everything we do as Fighter pilots is about Execution, we have the Corps Execution Model that provides a straightforward iterative, constant improvement methodology.

A High Performing Team EX engagement includes a high energy, multi-media, interactive Keynote, and an experiential Team Building experience to equip your team members with the tools necessary to drive High Performance! Your energized team members will be able to employ and utilize best practices for instant impact and a measurable ROI when returning to the workplace the next day.

In this powerful Team Building experience, your team will plan a military style rescue mission. The group is broken up into teams of 11-15 and they will have 75 minutes to come up with a completed plan. While they are planning ‘real time’, they will be interrupted by changing weather, an incoming cruise ‘missile, lose assets, and talk on hand held radios to get updates from ‘Command Center’. Your team members will learn through hands on experience, how to acquire the tools necessary to drive High Performance! Your team will then participate in a debrief of the exercise it completed. This is a very engaging and empowering tool that gives everyone at the table a voice while Reducing Your Time to Insight, Every Time.

High Performing Leadership or Execution

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Presenter: The Corps Group

We work in a world that is changing at lightning fast speeds. How will your organization be successful in these challenging times? Transforming your team into a High Performing one is critical in order to survive and thrive in these turbulent times. In just 60-75 minutes our customized, high energy, high impact, multi-media, inspirational keynote will Drive Focus, help Align your Team and Improve Execution! Our motivational speakers, fighter pilots, will give your team the tools necessary to achieve long-term business excellence!

High Performing Teams

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Presenter: The Corps Group

In this motivational keynote, we will introduce the Corps Execution Model, a comprehensive, straightforward process that drives sustainable business success. In just 60-75 minutes, our customized, inspirational, high-energy, multi-media Keynote will drive focus and alignment to ultimately improve your team’s execution!

S.M.A.R.T. Guide to Building a Successful Franchised Business

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Presenter: TJ Schier

Learn proven business tactics from franchisee, author and speaker T.J. Schier to make your business ‘S.M.A.R.T.-er’. TJ will customize the session based off learnings from his business to reinforce key objectives you want your franchisees to hear: service, sales, employee retention, brand consistency, training, selection, measurement and attraction…just to name a few. Want a better franchise system? Teach the teams to work S.M.A.R.T.!

S.M.A.R.T. Guide to Recruiting & Selection

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Presenter: TJ Schier

Why do some business get great employees while others struggle? The hiring process has far-reaching impacts on your service, turnover and overall finances. The seminar includes key insights into the hiring process, attracting talent, effective interviewing and assessment that will help you building a winning team at the hourly and frontline level.

Teamwork 180°

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Presenter: The O’Shea Report

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The O’Shea Report: Teamwork 180

The Ups and Downs of Working Side by Side

If there’s anybody that knows about the dynamics of successful teamwork, it’s Tim and Kris O’Shea.  They work together, run a business together, and are married…and yet, they still haven’t killed each other.

In this keynote program, The O’Sheas share the techniques that make them a successful team.  Through relevant humor, this program will get your people feeling good about working together.

Highlights include:

  • What’s funny about difficult people.
  • How the team roles of the harmonizer, motivator, detailer, and the innovator really can work together.
  • Generational styles, from Boomers to Gen Y – how to communicate across generational differences.
  • The ups and downs of the modern “Conference Call.”
  • Quick thinking with teamwork audience interaction.

Through their humorous keynote, The O’Sheas will encourage your attendees to:

  • Reframe: How looking at a situation from a different point of view can change the emotional context in a positive way.
  • Support each other: How teamwork and having a support system is essential to help get you through challenging times.
  • Adapt: How “making it about them” is more effective than making it about you.

In their hilarious and insightful style, The O’Sheas will show you what’s funny about teams while giving you tips and techniques on how to have a successful relationship with your co-workers.

The Emerging Leader

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Presenter: David Lewis, CFE

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Based on David’s nationwide bestselling book (now released in a second edition), this presentation takes attendees on an entertaining exploration of eight actionable traits of successful leaders. Put your career on the fast track with this unique presentation that will equip you with a new language of enhancement. Learn how to “Beat the Ref”, prepare for “Woodpeckers, Not the Waves”, and to be a “Racehorse, Not a Workhorse”.

This presentation is fun, motivating and accessible for all career levels – not just those in senior leadership. As the former First Lady of Oklahoma said, these lessons “will jump-start your journey of success!”

KEY TAKEAWAYS:

  • Hear the nationwide bestselling lessons to put your company on the fast track.
  • Learn the real story behind several of today’s most admired leaders, and how you can control your own journey of success.
  • Increase your ability to influence employees, coworkers, and customers with immediately implementable techniques.

Better Together

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Presenter: Evan Hackel, CFE

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There’s no doubt one of the biggest opportunities available in organizations is one of organizations working together better, acting like a team and executing at all levels.  Yet dysfunction gets in the way of success, individual agendas take precedent, communication is a major issue in the elusive synergies of effectively working together are lost. In this keynote address we tackle these issues head on, we work on changing the culture and thought process of the attendees. We focus on the benefits of everyone working together, we define the responsibilities scratch that that each team member has not only to the organization but to other team members.

As part of this keynote we do an interactive game that highlights the power of teamwork, in a clear and powerful way.  The game is fun, the impact is real and participants will be talking about it for years. The gameplay is critical aspect of the presentation, as it enables participants truly visualize and understand the importance of working together and why they’re better together.

 There’s an optional workshop they can be added to the keynote where the attendees define the roles and responsibilities of all members of the organization.

It’s Your Ship – Achieving Breakthrough Performance

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Presenter: Mike Abrashoff

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When Mike Abrashoff took command of the USS Benfold, morale was low, turnover was high and the ship’s performance ranked near the bottom of the Pacific Fleet.  Just twelve months later the Benfold was ranked #1 – using the very same crew.  The lesson was clear – leadership matters and culture is everything.  This inspiring talk is for every individual and organization looking for practical and usable ways to take organizational performance to new heights. In Mike’s case, he realized that before the ship’s performance could change, he had to change his leadership style. Mike worked to create a culture of trust and empower his crew to take charge and use ingenuity and initiative to improve every aspect of the way things were done.  Top down leadership is dead, so when the crew would present a problem, Mike became famous for responding “What would YOU do?  It’s YOUR ship!”  Mike’s presentation leaves audiences with the tools and inspiration to accomplish big goals.

It’s Our Ship – Putting the Leadership Roadmap to Work

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Presenter: Mike Abrashoff

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For organizations that want to get serious about improving performance, this presentation delivers examples of the Mike’s Leadership Roadmap in action.  Mike reveals how the principles that led the transformation of the USS Benfold have been put into action at companies and organizations looking to harness the power of their most important asset – their people.  He shows real leaders achieving dramatic results as they work to address their most pressing people challenges: collaboration, commitment, cohesion, accountability, engagement, rapid and continual innovation, safety and diversity in the workforce.  In example after example, the lessons from the Benfold clearly translate across all kinds of organizations – corporations, small business, non-profits and government.  Mike shows audiences, by example, how to use their new leadership toolkit.  “It’s Our Ship” goes deep into the how-tos of creating a culture where everyone takes ownership and responsibility for taking performance to the next level.

Ingaged Leadership

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Presenter: Evan Hackel, CFE

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The philosophy of Ingaged Leadership has been attracting attention – and new believers – thanks to Evan’s new book, Ingaging Leadership. In this keynote, Evan brings his philosophy to practical life through case studies and lessons from his career as both consultant and head of many successful companies. In this transformational keynote, Evan offers leaders the keys to unlock the full potential of any organization.

Attitude Is A Multiplier

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Presenter: Evan Hackel, CFE

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Attitude is infectious, attitude is inspiring, attitude is the key to success. Attitude is a multiplier; attitude takes everything that you’ve worked hard to do and multiplies it and makes you many times more successful. But we as business people rarely focus on attitude. Attitude is something that we all need to focus on each and every day.

This keynote leads vividly through the power and impact of attitude, including a live demonstration of the power of attitude and positive thinking that will thrill and inspire your franchisees. Your audience will be taught the skills to create a culture of positive attitude within their own businesses. Attendees will leave this keynote amazed, inspired and empowered to make significant improvements in their businesses performance.

Becoming A Category Of One – How Extraordinary Companies Transcend Commodity And Defy Comparison

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Presenter: Joe Calloway, CSP, CPAE

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Becoming A Category Of One is based on Joe’s game changing best-seller about what extraordinary companies and top performing individuals do to create, sustain, and grow success. It’s not just what you do, it’s how you think that makes all the difference. Developing and always growing a Category of One mindset an be the most powerful thing you do in your business.

Fortune Magazine’s study of the best companies in the world led them to conclude that “the key to performing like one of the world’s most successful businesses is to do several easily identifiable things.” Becoming A Category of One teaches you what top performers do, that any of us can do, if we simply choose to

Feedback that we get on Becoming A Category Of One is typically “We can do this. There’s not one idea here that we can’t go back and do immediately.“

You will learn this and more…

  • How to separate yourself and your company from your competition in a way that truly sets you apart.
  • How to use the power of clarity to bring focus to the most powerful differentiators.
  • How to utilize “The Three Rules” to win customers and keep them for life.
  • How to be so good at the basics that you become a cutting-edge innovator.
  • How to use intentional leadership to get buy-in from employees and co-workers.
  • How to compete and win in the real world marketplace of today (and tomorrow), and not get stuck in past success.

You won’t be daydreaming your way through this interactive presentation. Ideas will be flying around the room and you’ll be taking part in a dynamic session that engages and motivates people to take action on ideas that can change everything.

Becoming A Category Of One is about going beyond being one of the leaders in your category. It’s about being so good, creating such value for the customer, that you create your own category – and you’re the only one in it.

The Franchisee Lifecycle

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Presenter: John Francis

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In this dynamic presentation, John Francis will help your franchisees understand the lifecycle and growth stages of being a franchisee, and the wide range of techniques and resources available to them so they can maximize their business’ potential and achieve their highest levels of success.

  • John delivers a “blast of reality” to franchisees
  • Franchisees will know and better understand the choices they have, and will become more clear on how to implement them
  • Understand what it means to be a better franchisee and how to do it
  • Leverage the value of the system + brand, benefits of being a franchisee
  • Take responsibility for the success of their business as an owner
  • John offers Franchisees the perspective to see what they don’t see, including choices they make, value of the brand and franchising, and landmines they can avoid along the path to success…
  • Franchisees will see where they’ve been, and recognize where they are, and see where they can go – creating more deliberate growth
  • They’ll learn how to speed it up, do it faster, with less drama and less pain and suffering!

KEY OBJECTIVES
1. Clarity on what to do next, in any situation
2. Tools and techniques for owners to use to move forward
3. Ways to reduce anxiety and stress as they grow and mature
4. Better understanding of the value of being in a franchise system
5. Find points of leverage to break-through to the next level

This presentation is fully customizable to both the audience and challenges of the organization. This can include tailored content for area developers, mature franchisees and systems in either early-growth or fast-growth stages.

In preparation for the event, John will work closely with Franchisor Leadership to ensure the presentation is as closely aligned with the organization’s needs and goals as possible.

The Go-Giver Way: Influence, Success & Profit

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Presenter: Bob Burg

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How a subtle shift in focus helps your franchisees to provide exceptional value, expand their influence and dramatically increase their income.

Based on Bob’s international bestseller, The Go-Giver, this inspiring and principle-based program teaches the Five Laws of Stratospheric Success and how they can be utilized to dramatically increase effectiveness both personally and professionally.

Ultimate Influence: Lead Better, Sell More and Get the Results You Desire

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Presenter: Bob Burg

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Whether in terms of leading a team or as part of the sales process, Influence is the ability to move people to a desired action. When done correctly, everyone benefits and feels genuinely good about the results.

In this program, utilizing his Five Principles of Ultimate Influence™, Bob shares his strategies for accomplishing this in a very predictable fashion. No “quick-fix” techniques that resemble verbal Ju-Jitsu, these are simple yet highly effective methods of communication and persuasion that result in a win for all concerned.

Doing the Right Things Right

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Presenter: Laura Stack, CSP, CPAE

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How the Effective Leader Spends Time

Leaders are so overwhelmed trying to balance the day-to-day operational responsibilities of their jobs, as well as find time to work with their teams and think about strategic initiatives, they struggle with time management and life balance. This keynote, based on Laura’s book of the same title, identifies twelve practices that will enable leaders to be effective and efficient, grouped into three areas where leaders spend their time, called 3T Leadership: Strategic Thinking (Business), Teamwork (Employees), and Tactics (Self). For each practice, Stack offers advice from her 25 years in the trenches, working with thousands of leaders globally. You’ll receive scores of new ideas on how you, your team, and your organization can boost productivity.

Leadership Style – The Bridge To Success!

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Presenter: Lisa Bouchard

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Statistics show that the number one reason employees stay or leave and succeed or fail is directly correlated to their relationship with their manager, not the company. We believe that managers are an essential key to employee engagement, customer satisfaction, and profitability. Managers’ behavioral styles can either be a bridge or barrier to that success as demonstrated in the examples below:

  • Dominant Dan: Innovative, results-oriented, urgent – sometimes overly demanding, argumentative, intimidating
  • Influencing Iris: Optimistic, influential, motivational – sometimes superficial, self-promoting, unfocused
  • Steady Sam: Loyal, dependable, team player – sometimes avoids conflict, resists change, lacks urgency
  • Compliant Charles: Analytical, detail-oriented, accurate – sometimes critical, inflexible, bogged down in details

Utilizing 20+ years’ experience of applying DISC methodology to business and their personalized profile, this session gives participants an in-depth understanding of their management behavioral style, both the strengths and limitations. Participants’ ability to be open to seeing and adapting their style is facilitated by the engaging, fun, results-focused, non-threatening atmosphere created by Lisa.

The main session objectives are:

  • Understanding DISC methodology – making it relevant and easy to understand with real-world examples and stories
  • Understanding Self – how their style helps and hinders them in relationships and results
  • Understanding Others – how to change their approach to increase engagement and productivity
  • Making commitments to adapt their behavior for maximum effectiveness

Participants leave this session with the personal insights and skills to create new habits to powerfully engage, manage, and motivate their teams to produce unprecedented results.

Change: Change Works

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Presenter: Lisa Ford, CSP, CPAE

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Everyone is aware of the pressures of this fast changing world. Some people are able to adapt a little faster and easier to this new environment. Learning the right strategies and attitudes can help the individual and organization embrace change successfully. This speech will help people understand their fears around change, why resistance exists and how to overcome it. The strategies covered are common sense ones that encourage people to take responsibility to make change work. This presentation will also discuss how to get staff to make needed changes. The goal is for the audience to understand that flexibility and adaptability are key success strategies for the future of their career and the organization.

Create A Customer-Focused Team

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Presenter: Lisa Ford, CSP, CPAE

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Face it–front-line customer service is a tough job. One of the biggest challenges is keeping your team inspired and motivated every day. Learn what works when it comes to inspiring exceptional service and creating loyal customers. This session will cover the environment you must create to encourage a strong, involved team, your role in modeling the right behavior and the strategies to maintain the right service attitude. Other hands-on information includes how to train a staff that’s emotionally equipped to handle front-line intensity, what to discuss at team meetings to keep the momentum, and managing today’s generation of team members.

Leadership: How to Lead a Team

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Presenter: Lisa Ford, CSP, CPAE

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The competition may be able to copy your products or services, but they cannot copy your team. This session will give you the strategies that will set your team apart from the rest. The ideas covered are: how leaders guide success; what the best organizations do; create trust to gain respect; develop operating agreements to ensure accountability, and get the team to make their own decisions. Lisa will also cover the characteristics of a successful team member and how to reward and recognize each team member to keep the motivation high and the team on track.

Building World Class Teams: The 8 Essential Elements of Human Synergy

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Presenter: Robyn Benincasa

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What do the world’s most successful teams have in common?
The ability to upgrade their “teamwork” to Human Synergy!

If your goal is to increase performance by inspiring your team to adapt, overcome, and win as ONE, this keynote is the perfect message to set the tone for your event.

Robyn Benincasa takes your team on a fast-paced multimedia adventure which visually and viscerally imparts the attitude and mindset that allows groups of ordinary people to accomplish truly extraordinary feats together… especially when the stakes are high, the goals are audacious, and constant change is the only thing your team can count on (aside from one another!).

During her “8 Essential Elements of Human Synergy” keynote, this World Champion Adventure Racer, CNN Hero and San Diego Firefighter has attendees buzzing with inspired ideas about how to raise their team to the next level (against all odds), both personally and professionally. And your team will take home simple and easily applied skills that allow them to create Human Synergy with all of the teammates in their lives.

There is an old proverb that says, “If you want to go fast, go alone. If you want to go far, go together.” The epic, entertaining and meaningful stories and videos shared in Robyn’s “Building World Class Teams” keynote leaves your team with a deep understanding: with true Human Synergy they will go farther AND faster in pursuit of their goals!

The 8 Essential Elements of Human Synergy:

  • Total commitment
  • Empathy and Awareness
  • Adversity Management
  • Mutual Respect
  • ‘We’ Thinking
  • Ownership of the Project
  • Relinquishment of Ego
  • Kinetic Leadership

Why Winners Win

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Presenter: Robyn Benincasa

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What are the four most common attributes of people who make a lifelong habit of winning?

Inspired by a Fast Company Magazine article entitled ‘Extreme Teamwork’, which featured Robyn’s team of World Champion adventure athletes as well as “Winners” from all walks of life, Robyn’s ‘Why Winners Win’ keynote outlines the common traits, attitudes and mindset of the world’s most consistently high performing leaders in their eternal pursuit of world class results.

The ‘Best of the Best’ experience times of great challenge and change just like everyone else. But with characteristic Courage, Luck (Opportunity + Preparation), Adversity Management Skills, and a keen ability to create Synergy with their colleagues, Winners possess the ability to continually motivate and inspire themselves and those around them to the top of the podium in any endeavor.

The icing on the cake of the ‘Why Winners Win’ keynote? Attendees will experience the thrill of peak performance and exceptional leadership through Robyn’s incredible stories and breathtaking video footage of extreme teams in action. They will leave energized and empowered to create consistent world-class results in every aspect of their lives!

It’s What’s Inside That Counts

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Presenter: Denise Lee Yohn

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Think you need creative advertising and buzz-worthy social media campaigns to promote your brand? Think again.

Great brands start brand-building inside. They cultivate a vital, vibrant brand-led culture inside their organizations because they know that’s the only way to build a meaningful, valuable, sustainable brand. Brand expert Denise Lee Yohn will show you how to clarify your brand purpose, use your brand values to shape employee and customer experiences, and engage and align everyone with your brand vision.

Learn how to lead your organization to brand greatness by starting inside.

Brand Leadership

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Presenter: Denise Lee Yohn

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You know how great brands dominate their fields. You experience it every time you pay a premium for a certain type of jeans, or see a line of people camping out to catch the newest smart phone release.

Brand expert Denise Lee Yohn shows you how to achieve rock star brand status.

Drawing from case studies, analyses, and interviews with brand leaders from the world’s leading brands, she shows you what great brands do and how to achieve the kind of brand leadership that everyone — from customers to employees to investors — wants a piece of.

SHIFT YOUR BRILLIANCE – Harness the Power of You, Inc.

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Presenter: Simon T. Bailey, MA, CSP, CPAE

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Are you waiting for your company or organization to do something? Well, guess what? They are waiting for you to take ownership. The “adult daycare center” is closed and you are now responsible for developing yourself and producing results. 

Business change is moving at the speed of light and to keep pace your organization needs you to be your own career architect.  

What is driving this line of thinking?  McKinsey & Company forecasts that by 2025, automation technology innovations will assume tasks now performed by 250 million knowledge workers worldwide, freeing the remaining workforce to devote time and energy to more creative pursuits.  

Whether you hold a leadership position or not, repositioning yourself to revitalize your role within your current team or company is a powerful tool for professional development and rapid career growth.  

You will learn Simon’s strategies for staying relevant in every economy and emerge from this highly interactive session with a plan of action to:   

  • Apply core principles for acquiring the “Shift Your Brilliance” mindset;  
  • Uncover the insight needed to be a high performer; 
  • Commit to being a Chief Breakthrough Officer in your department or division. 

The Hero Effect: Being your best when it matters the most!

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Presenter: Kevin Brown

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In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!

Key themes:

Heroes Engage the Heart:

Heroes help people…with NO STRINGS ATTACHED! They go “all in” every time they take the field. They understand that in business and in life it’s always personal and never perfect. Heroes create strong connections and reach beyond the borders of transactional thinking to create transformational moments!

Heroes Create an Epic Experience:

The HERO’s calling card is pure excellence. It’s about using our talents, gifts and abilities to their fullest potential and highest purpose. The HERO uses the best of who they are to serve more people, more often, in bigger and better ways. The HERO is committed to personal development and shows up better today than they were yesterday. Heroes build trust by serving others with an authentic passion that turns everyday moments into superhuman experiences. The HERO is driven to serve others and understands that the greatest rewards in life are determined by how well we take care of the people we live and do business with.

Heroes Take Responsibility:

HEROES own the moments that matter! They are actively present and engaged and do not believe in random acts of kindness. The HERO is motivated instead by intentional acts of difference making. They live by a simple code; “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The HERO owns their attitude, their actions and their results. They are committed to the best possible outcome in every situation regardless of circumstances or events beyond their control. The HERO leads by example and knows that true success is found in the power of simple choices.

Heroes Live and Work with Optimism:

HEROES see the world differently. For them, it’s not about positive thinking, it’s about perspective. Looking through the lens of optimism gives the HERO supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong…and they will, optimism is what helps the HERO turn life’s messes into a masterpiece.

Simple Strategies for Hiring, Motivating, and Marketing to Millennials

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Presenter: Gerry O’Brion

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Who are these Millennials and what do they want?  How do I attract them without alienating my older customers?  Learn the similarities and differences between the generations, and strategies that you can use to stay relevant across age groups.  Success takes a different approach today than it did five, ten or twenty years ago.  Businesses with longevity have honed the ability to navigate change.  Learn strategies to navigate the next generation of employees and customers.

This presentation answers three critical questions about the generations – who they are, what they want, and what you can do about it.  You’ll learn ideas you can implement now to attract cross-generational guests and turn them into vocal advocates, and gain strategies for hiring and motivating Millennials. 

Kids These Days

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Presenter: David Lewis, CFE

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What fun! We explore the modern day multi-generational workforce. A fun and lively presentation using the latest research into cross-generational communication and motivation. We examine each generation, their quirks and their natural talents. We learn why different generations communicate on different ‘wavelengths’ and, most importantly, how to bridge the generational divide and successfully recruit, manage and motivate a multi-generational workforce.

If you want to improve communication with employees and customers, reduce turnover and enhance productivity then this is the presentation for you!

Key Takeaways:

  • Understand why “kids these days” seem to have no sense of work ethic (and how to fix it!).
  • How to recruit the next generation of leaders to your organization while maintaining culture.
  • Gain the ability to adapt your communication style along generational lines.

Gen-Power: Unleashing the Potential of Every Generation

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Presenter: Seth Mattison

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Take a look around your organization today. There’s a good chance you working alongside 3 and possibly even 4 generations of talent. Going forward, the workforce is moving inexorably toward greater diversity. This dynamic can create crippling challenges or game-changing advantages for teams that learn to recognize, understand, value, and ultimately tap the strategic perspective that lies within every generation. Fresh eyes alongside seasoned wisdom will be a fierce force in the new world of work. Gen-Power will help you harness it.  

In this session, Seth will help you understand the histories, personalities, strengths and challenges of each unique generational group, while also sharing insights and best practices on leading, managing, recruiting and retaining colleagues of all ages and experience levels.

Relationship Revolution: Building Better Connections in the Digital Age

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Presenter: Seth Mattison

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In today’s super-wired, highly digital society, humans still crave social interaction and relationships. In business, creating strong relationships is the key to achieving success, both individually and as an organization. 

What’s the secret for cultivating successful relationships, particularly in business? As more and more of lives play out virtually, connections can sometimes feel less than fulfilling. From Facebook to LinkedIn, Twitter to Foursquare, it’s important to remember just how powerful it can be to reach beyond the fiber optics and make that physical connection. 

In The Relationship Revolution, Seth will explore 5 key insights that will equip you for building better, stronger, more authentic relationships in the new world of work. 

Attendees of The Relationship Revolution will gain: 

  • Insights on the roadblocks preventing us from forming meaning relationships in the digital age. 
  • New perspectives on the power of empathy, authenticity, and vulnerability to foster lasting bonds. 
  • A road map and follow-up plan to nurture and grow lasting relationships.

The Future of Work Today: Insights from the New World of Work

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Presenter: Seth Mattison

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We are entering the greatest period of business transformation the world has ever known. The constant state of disruption we are experiencing mandates a bold new approach to leadership. 

This program is designed to help leaders prepare to navigate a new business landscape where the pace of change is elevating and collaboration is the key ingredient to unleashing the innovation required to compete and win. Supported with cutting edge research and category leading case studies Seth will prepare audience participants today for what is going to be required to compete and thrive tomorrow. 

Attendees of The Future of Work Today will gain: 

  • Deep insights into what’s coming next in the new world of work for leaders at all levels. 
  • Unique perspectives on the macro drivers of change and a deep understanding of how employee’s attitudes and behaviors are evolving. 
  • A new framework to see beyond the fads and more clearly understand the trends certain to impact the business landscape over the coming decade. 

The Shift – Building Next Generation Enterprises for a Next Generation Workforce

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Presenter: Seth Mattison

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For future-focused organizations to succeed in the 21st Century a bold approach to management is needed. An approach where freedom, trust, and experimentation are not only embraced but encouraged. 

The challenge is most organizations today have been constructed upon a model not built for this century. A model based on principles of top-down command and control, centralized power and information. Characteristics not equipped for the dynamic changes happening in the new world of work. 

In this program, Seth offers a fresh perspective and call to action for leadership mavericks and trailblazers at all levels to begin the work of dismantling the rigidly fixed structures holding organizations back from thriving in the new world of work.  

Attendees of The Shift will gain: 

  • Deep insights into the make or break challenges and roadblocks that hold leaders back from unleashing freedom inside the organization.  
  • Fresh perspectives on the changing landscape and management models for developing talent and driving innovation. 
  • Confidence to challenge the status quo and a clear set of guideposts for conducting high-value, low-risk management experiments.  
  • A framework to guide their journey into the new world of work.  

Leading with Distinction: Motivate Enhanced Productivity to Achieve Remarkable Results

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Presenter: Scott McKain

While every program is custom-designed specifically for your franchise, Scott engages his audience on the following topic and provides the following takeaways for your attendees:

If you lead like everyone else, you’ll get the same team delivering the same results as everyone else – and that’s not good enough in today’s world. In this program, Scott teaches leaders how to become more distinctive, in order to expand your franchise team’s ability to deliver extraordinary results.

Key takeaways:

  • The four key elements to distinctive leadership
  • How to be creative – while enhancing clarity about results
  • The single most important element in leadership communication

Developing a Distinctive Culture in a Multi-Generational Marketplace

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Presenter: Scott McKain

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While every program is custom-designed specifically for your franchise, Scott engages his audience on the following topic and provides the following takeaways for your attendees:

Your franchise’s culture will always trump your franchise’s strategy – for culture determines how we execute. Yet, in this time of so many diverse generations and cultures working together in our franchises, how do we develop a culture that creates distinction? In this program, Scott helps you develop a game plan that respects our differences – and helps us draw strength from our diversity.

Key takeaways:

  • Why “different” from how we do it doesn’t mean “incorrect” in how it’s done
  • How generational differences can create distinction when we develop an open, accepting organizational culture
  • How to thrive in a workplace with multiple generations, and how to work with people who think differently than you

Finding and Keeping Good People In The Age of Robotics, Remote Workers and Increasing Competition

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Presenter: Cheryl Cran

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We are in a war for talent, Fortune 500 CEO’s surveyed state that even with the age of robotics they are planning to continue to seek and hire talented people well into 2020 and beyond. The competition for attracting top talent is increasing, and as quickly as people are being hired and trained other industries are approaching and poaching talent. 

What can you do? In this keynote, you will find out how to attract top talent and how to retain them.

Attendees will leave this session with: 

 

  • The latest research from your industry and the current reality of finding and keeping good people 
  • Innovative ideas on finding the right people that are suited for your industry 
  • Creative ideas and examples from global companies Cheryl has worked with and or interviewed and how they are solving the war for talent 
  • The top ten ‘wants’ of top talent when looking to work for a company 
  • How to be a company that ‘attracts’ talent, is a workplace of choice and creates a culture where people want to be stay longer with your company 
  • The number one reason people leave an employer and how to fix it 
  • A greater understanding of why investing in recruiting alone is a no-win approach

The Future of Work is Now – Are You Ready?

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Presenter: Cheryl Cran

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What will leaders and their teams have to do to thrive today and beyond to the year 2020? Today’s challenges include ongoing global change, technological innovation and changing workplace dynamics. 

Employee engagement, creating leaders for the future, attracting and retaining top talent are all elements that are rapidly changing and impacting the way we work and how we need to change to meet the challenges of the future workplace today. 

This keynote will provide researched global business insights, thought-provoking, creative, leading edge ideas and strategies on how leaders can take immediate action to increase team buy in, adaptability and execution NOW as we head towards 2020. 

Cheryl’s style is high energy and interactive, she presents relevant research and her presentations always have fun movie clips and music. Cheryl is well known for delivering the ‘WOW’ Factor. With Cheryl Cran, you are guaranteed to have increased audience engagement, an audience that leaves with easy to implement ideas and are inspired to lead with 2020 vision to build the future workplace today.

  • A look at the trends and technologies shaping the future workplace today 
  • Ideas for leaders and their teams to adapt their personality style and leadership style to the evolving workplace 
  • Tools to use to and the “how” to successfully engage the multiple generations in the workplace 
  • Insights into how leaders need to adapt to the ever-changing reality of worker attitudes and shifting attitudes on loyalty, job satisfaction and how work is done. 
  • Case studies and examples of progressive companies that are on the cutting edge of creating innovative workplaces and creating the template for the workplace of the future 
  • Strategies on how to get everyone on board with the overall vision, build excitement for the company’s direction and create commitment and buy-in to taking action today and for the future.

Lead Change In a Fast Paced and Technological Workplace

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Presenter: Cheryl Cran

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This change leadership keynote is for everyone because “everyone is a leader!” 

Everyone in the workplace is working in times of intense technological innovation and dealing with ongoing change. 

The key is how to inspire and engage everyone to be ‘leaders of change’ and to dynamically increase innovation, collaboration and success for everyone in the company and for the business overall. 

This keynote focuses on how each individual can harness their own inner abilities to lead change and personal leadership in a positive and proactive way. 

This keynote is based on Cheryl’s new book “The Art of Change Leadership” (Wiley 2015)

Attendees will leave this session with: 

 

  • Further insight into how is fast change is impacting the speed of work and how we as leaders need to build adaptability to the new reality 
  • A shifted perspective on how we as individuals can harness positive stress and leverage time in an increasingly fast-paced work environment 
  • A clear understanding of how each generation views change, deals with change and strategies to improve change responses and actions 
  • Insight into their own personal change behaviors and tools to leverage their individual ability to adapt more quickly to ongoing change with a positive approach 
  • Tools to lead change with multiple perspectives including emotional intelligence, generation intelligence and energetic intelligence 
  • Skills to elevate communication in a way that speaks to the higher potential of each individual and creates unprecedented understanding and commitment to change as we move forward 
  • A change leadership ‘journey map’ a guide to follow to lead change beyond the program 

 

 Cheryl’s style is fast-talking, relevant, interactive, high energy with movies and music- the results? 

 Increased audience engagement, easy to put into use ideas and inspired actionable results.

Maximizing Collaboration and Innovation in Multi-Generational Teams

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Presenter: Cheryl Cran

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Generations in the workplace is no longer news; leaders and teams don’t want to hear about what makes the generations different anymore they want to know “HOW” to leverage collaboration and innovation among the multi-generational teams. 

This keynote is tactical and practical and provides examples of different generational approaches to leadership, problem-solving and getting things done. 

Newer research indicates that in the past few years as Gen Y’s/Millenials impact the workplace there is a higher need for valuing the differences of each of the generations and to find ways to work together synergistically. 

This generations keynote provides ideas and strategies on ‘what’ and ‘how’ each individual can increase his or her own ability to leverage generational intelligence to increase innovation and results.

Attendees will leave this session with: 

  • The three things that ALL of the generations want at work
  • How the strengths of each of the generations are absolutely needed for the future of work today
  • Insight and a reminder of the demographics of each of the generations in the workplace and their impact on business
  • How each of the generations leverages technology to achieve work goals
  • Debunking the myths of the stereotypes of the generations
  • Leadership strategies on how to successfully lead each of the generations by adapting to their work style and generational style
  • How to increase success in communication, collaboration and innovation with each of the generations
  • Case studies of high profile companies who have a large Gen Y demographic and what those companies are doing to recruit and retain Gen Y’s
  • Stories of progressive ideas on how to deal with retiring or ‘refiring’ Zoomers, how to encourage reverse mentoring and how to build career plans for Gen X and Y
  • How to leverage evolutionary leadership skills of creativity and innovation when leading multigenerational teams

Cheryl’s style is fast-talking, relevant, interactive, high energy with movies and music- the results? 

Increased audience engagement, easy to put into use ideas and inspired actionable results.

How to Connect with Others, Regardless of Age, Wage or Lifestage

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Presenter: Kelly McDonald

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It’s getting harder and harder to connect with others because there are so many barriers to connection. Technology is our friend, but also our enemy as we have more and more ways to filter out the information and communication we don’t want. So in order to connect with someone, you must learn to tap into relevant beliefs, values or habits. And that can be hard to do when someone is different from you. 

 KEY POINTS:

  • Participants will learn key market segmentations and the values associated with each to better understand customers and coworkers.
  • Special attention will be focused upon key generational segments, African-American, Asian and Hispanic consumers and the importance of relating to different cultures.
  • Attendees will learn about the Four Levels of Acculturation. Best practices from other franchise organizations and specific strategies will be shared to illustrate how you can better connect with others who are different from you. 
  • Best practices from other franchise organizations and specific strategies will be shared to illustrate how you can better connect with others who are different from you. 

 

 

Do You Believe in Miracles? Lessons in Team-Building, Leadership & Motivation

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Presenter: Ross Bernstein

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Do you Believe in Miracles? Well, believe it or not, legendary coach Herb Brooks didn’t. Sure, he was a dreamer, but there were no short-cuts or divine interventions in his vocabulary — for him it was all about hard work, commitment and passion — and through those ideals he truly changed the world. Ross Bernstein is proud to share the inspirational story of the man behind the fabled 1980 gold medal-winning U.S. Olympic “Miracle on Ice” hockey team — which pulled off the greatest upset in modern sports history..

In his program, Ross speaks about the influence Brooks had on the world of sports; his unorthodox leadership style; his philosophies on roles and role players; his thoughts on mentorship and community service; how he was able to adapt and change in different work environments; how he fostered team chemistry; and about his unparalleled motivational tactics. Brooks was a winner in every sense of the word and the culture he created with his teams consistently delivered winning results — that was the bottom line. An innovator who wasn’t afraid to try things that were completely revolutionary and even controversial, Brooks demanded excellence from everybody around him and earned their respect through leading by example. He was the ultimate team player who lived by the adage that “the name on the front of the jersey was always more important than the name on the back” — a message any company or organization, big or small, can be proud of.

Putting many of the life-lessons and ideologies he learned from the fiery coach into a practical business application, Ross’ interactive, entertaining and thought-provoking presentation aims to inspire others to follow their dreams and maybe, just maybe, even create their own miracles. If you’ve got any sports fans in your group, or if you got goose bumps watching the Disney movie “Miracle,” which starred Kurt Russell as Brooks, then this breakout or uplifting 60-minute keynote may be a perfect fit for your next conference.

Raising Stanley: How Becoming the Best of the Best in Hockey Translates to Success in Business and Life

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Presenter: Ross Bernstein

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To raise the Stanley Cup means that you have reached the pinnacle of professional hockey success; it means you are a champion — the best of the best. Each player’s epic journey to get to that sacred place has a unique and meaningful story behind it, however, and those stories are at the very core of Ross’ program. For more than two years Ross researched, met and interviewed upwards of 200 players and coaches who all share one common denominator — they had the distinct privilege of hoisting Lord Stanley’s holy grail. You see, to raise it means you have won it. Hockey players are extremely respectful as well as superstitious when it comes to the Cup. In fact, no player will ever even touch it unless he has won it. So, when he actually gets to raise it above his head for the first time, it is undoubtedly one of the proudest and most profound moments of his life.

Some stories will make you laugh out loud. Some will make you cringe. Some will bring tears to your eyes. And some will inspire you. The raw emotion and personal stories of determination, courage and perseverance will resonate with your audience as Ross weaves the life lessons and wisdom that he gathered over his two year odyssey into practical business takeaways that can be taken back to the office and put to use immediately.

In his program, Ross talks about the “metaphorical Stanley” in all of our lives, that goal or light at the end of the tunnel that we are all pursuing as we climb the corporate ladder, and about how we can all achieve success through hard work, passion and dedication. Audience members will learn about teamwork, toughness, roles and role players, and leadership in ways they simply never imagined.

HEROES CLIMB – THE ASCENT FROM I TO US

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Presenter: Vince Poscente

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“You are already a hero. It is time for you to quit playing small and reveal that hero within you. Come, be big, so others can delight in your presence.” 

In this keynote, NYT’s bestselling author Vince Poscente, shares the secrets of heroism that lie in each person. While we celebrate famous athletic and situational heroes, Poscente unpacks the belief that we each have the opportunity to be EVERYDAY HEROES. 

This keynote challenges each attendee to find the personal trajectory that allows them to make a difference through personal accountability and integrity. 

A great storyteller, Vince shares five key descriptions for heroism:  

  • Fearless  
  • Selfless  
  • Humble  
  • Compassionate  
  • Persistent 

Vince punctuates portions of the keynote with video, photos and descriptions of his many trips leading “ordinary” individuals on once-in-a-lifetime excursions to scale Himalayan mountains. 

Electric, fast-paced and entertaining, Vince Poscente will leave your attendees eager to make a difference and challenge the status quo.

RAPID REINVENTION

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Presenter: Vince Poscente

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A new keynote designed to help audience members reinvent, reignite and rejuvenate in the business of life. Vince Poscente switches setback into set-free. This is fast and fun way to redefine how you thrive in a competitive marketplace. 

  • Innovation at Work – audiences learn how to innovate in any business situation using Poscentes’ recreational skier to Olympian in four years model
  • Competitive Advantages – you will internalize a powerful change in how to compete using the approach Do what the competition is not willing to do
  • Leadership for the Self – high-speed results are possible in cultures that foster an attitude of Owning the solution
  • Speed of Execution – learn where employees and companies embrace the essentials for reinvention
  • Taking Control – with infectious energy, warmth and humor, Poscente delivers an experience that translates into an empowered audience

Keynote: Destination Dignity

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Presenter: Joe Kiedinger

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Destination Dignity presents why dignity matters in leadership today and how to live it.

Audience members will be educated and entertained by Joe’s humor and storytelling. It’s through stories, that Joe invites his audience to be introduced to a fresh way of understanding people, and how to effectively gain cooperation and trust through dignity-based communication.

Understand what’s important to Millennials and how they are shifting the leadership landscape. Joe reveals the 56 positive dignity traits that motivate and inspire all people. Understanding their top five changes everything. Now you can place them in the right position immediately and know exactly what they need to feel valued and productive.

Key Takeaways:

1) Understand why dignity matters

2) Understand in simple terms what Millennials care about

3) Three management styles of leadership. What are you?

4) What people really care about

5) Introduction to dignity-based leadership and communication

Workshop: Discover Dignity

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Presenter: Joe Kiedinger

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Workshops can stand alone or accompany a keynote. Where the keynote focuses more on what dignity is and why it’s important, a workshop focuses on how to dignify a person so they feel valued, productive, and primed to make a difference in the big picture. Think of it as putting them in their sweet spot on day one!

Workshops give the audience first-hand use of dignify. Prior to convention, attendees are invited to take Joe’s 10-minute dignity survey. Upon completing their survey their dignity will immediately be revealed to them. When they arrive at the workshop, their Dignity Snapshot (one-sheet) will be provided. They will also receive their Dignity Passport so they can navigate dignity post-convention. 

Your audience will learn that people are really simple, not complicated like everyone seems to think. Attendees will learn how motivations play into placing a person in the right position and how to dignify a person at work.

Key Takeaways:

1) How to increase retention through placement and communication

2) How a person’s motivational language

3) How to dignify a person within 30 seconds

3) Learn how to light a fire within a person (not under them) by supporting their dignity

Lead, Manage And Inspire Your Team: Communicate, Collaborate…And Connect!

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Presenter: Michelle Ray, CSP

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The most profitable franchisees recognize that enduring success is based on their ability to build outstanding teams and great workplace relationships. They understand that honing exceptional interpersonal skills are a given; that building trust, cooperation, and respect are essential ingredients for a positive, sought-after culture and customer retention.  

When teams are happy, customers are happy. Franchisees are happy! The collective efforts of all lead to increased motivation, high morale, low turnover and customer loyalty. Teams flourish in an atmosphere of camaraderie and respect, ultimately strengthening relationships both internally and externally.  

As franchisees, you have the opportunity to profoundly influence the connection between managers, team members, and customers. When managers and teams collaborate and contribute to the common purpose, passion for their vocation deepens, and the desire to be part of a winning culture escalates.  

During this informative, interactive and highly engaging presentation, your franchisees will leave the session inspired to apply new ideas and strategies to strengthen team dynamics, deepen their appreciation for employees and hone their skills to meaningfully connect with them on an on-going basis. Let it start with you

Expected takeaways for attendees: 

  • Build a teamwork blueprint for long-term effectiveness
  • Apply the power of positive influence with managers and teams alike
  • Learn the essentials to purposefully communicate and connect with staff at all levels
  • Master the art of connection to build trust, teamwork, and loyalty
  • Become a role model for celebrating team diversity and elevate your business success

Leadership: It Starts With Me! Harness the Power Of Personal Leadership

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Presenter: Michelle Ray, CSP

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We’ve often heard the adage “everyone can be a leader”, but what does this mean?  More importantly, how is this relevant to your business and your people? The most practical answer is to think of leadership in terms of character, not position or title. A leader is someone at any level who has grasped the ability to take charge of their thoughts, and consequently their actions, in any situation. 

We are often tested to be the best version of ourselves, regardless of our job function. Our attitudes directly impact the workplace atmosphere and the quality of our business relationships. When we take the initiative and lead ourselves with greater confidence, we are better equipped to strengthen relationships with managers, co-workers and  customers. 

Delivering her message with insight, wit and humor, Michelle’s energizing, informative and popular keynote presentation will remind audiences of the power of personal  leadership. They will learn accountability strategies they can use long after the event ends to take the lead, embrace challenges and create their own realities. 

Expected takeaways for attendees:

  • Build a leadership blueprint to use in business and in life
  • Realize the incredible leverage of modeling a “do what it takes” attitude
  • Decrease stress and negativity for greater productivity and positive results
  • Realign your core personal values to those of your workplace
  • Re-energize attitudes toward your peers and management
  • Tap into your innovative potential to bring out the best in yourself 

No More Drama! Ditch The Dysfunction And Engage Your Workplace

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Presenter: Michelle Ray, CSP

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The existence of people challenges has consequences for your franchise’s bottom line. Many individuals are working longer hours, spending more time with managers, co-workers, and customers than their own families. Stress levels have accelerated as organizations of every description feel the pressure of delivering results in less time, with fewer resources. Teams are expected to be efficient, engaged and happy. 

The demands of today’s workplace often take a toll on the most important resource of all…your people. Under these conditions, it is not uncommon for drama and chaos to reign. 

Is your business equipped to deal with personality clashes, emotional explosions, “my way or the highway” mindsets, and other theatrics that undermine productivity and success? Are you ready to manage the high cost of low morale? 

Delivered with humor and insight, this exciting keynote offers practical solutions to the most common workplace problems…helping your audience to put a stop to the drama…once and for all. 

Expected takeaways for attendees:

  • Learn the difference between people who have problems and people who are problems 
  • Take a stand in the face of “the blame game” and other theatrics 
  • Practice objectivity and put the “small stuff” into perspective 
  • Detach from the dysfunction and drama to be a better “you” 
  • Evict the colleagues, managers and others who are living “rent-free” in your head 

What Employees Really Want… 5 Trends Shaping the New World of Business

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Presenter: Daniel Levine

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Not only is the world of work changing, it is changing faster than ever before as competitors implement new programs and enticements to lure top talent. This survey of the world’s most successful and innovative workplaces will give you a sneak peek inside best-in-class businesses, along with uncanny insight into the decision-making process of prospective employees. You will discover the secrets of attraction and retainment and the surprising ways in which some companies are riding the latest trends to turbocharge their workplaces. You will discover how the world’s smartest businesspeople are transforming their offices, offerings, marketing and brands to beat their competition and forge indelible bonds with colleagues. Learn what today’s workers really want and discover the trends that will transform your employees into a fiercely loyal army. The future of work doesn’t belong to the largest or the strongest companies, but the ones most adaptive to change. This presentation will give you what you need to stand out.

3 Truths Female Leaders Need To Know

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Presenter: Colette Carlson

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Want to be recognized, respected and rewarded in your career?  Want to grow your leadership effectiveness?  Now is the time to take an honest look, assess and advance your leadership skills.  Join Colette as she delivers the latest research and strategies specific to women in leadership.  You will gain the self-awareness and success skills necessary to become an authentic, credible and confident leader — and laugh out loud along the way.   Deliver positive results for your company or organization by learning how to:

  • Cultivate connections that count: identify, access and develop strategic relationships 
  • Employ the art of self-promotion to express your success in a manner that gains supporters and censors critics 
  • Build a persuasive case to back up your ASK for maximum impact

Many Communicate. Few Connect.

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Presenter: Colette Carlson

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The common denominators of the most successful people are the ability to effectively communicate and connect, regardless of the situation or audience. In a competitive world filled with a global workforce, numerous communication channels and daily digital distractions, getting your message heard has never been more challenging. 

Clear, concise communication is no longer enough to get results:  connection must be part of the equation. Productivity decreases, collaboration stalls, accountability suffers and conflict and stress escalate when even the simplest of miscommunication occurs. Without connection, these outcomes are only heightened. 

Connect and communicate on a deeper level to form crucial relationships that drive productivity, engagement, and collaboration by learning how to: 

  • Awaken your personal awareness to foster healthy communication  
  • Align your thoughts, words and actions to build trust and increase influence 
  • Overcome conflict,(say what needs to be said), while maintaining a respectful, human connection 
  • Become a human highlighter who champions the accomplishments and strengths of every individual on your team 
  • Increase rapport and leave a positive, lasting impression with everyone.

The Language of Leadership

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Presenter: Colette Carlson

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Successful leaders understand the nuances in communication that make a big difference when inspiring action and cooperation. Leaders know the power of their words and understand that words alone do not generate trust, allegiance, and loyalty. Connection is the glue that keeps relationships, projects, and organizations together.  A leader must be authentic and exhibit the behaviors conveyed in their message to maintain respect for their authority.  

Advance your communication style, increase your credibility, earn respect, and gain support by learning how to: 

  • Communicate with candor and clarity to guide your team to achieve remarkable results 
  • Develop phrases that dissolve conflict and inspire cooperation 
  • Engage, persuade, and influence others through strategic storytelling 
  • Exhibit integrity and build trust when you walk your talk (especially under pressure!) 
  • Become a human highlighter who champions the accomplishments and strengths of every individual on your team

Step Up: How to motivate yourself and others to lead with or without a title

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Presenter: Andy Core, M.S.

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It takes a lot to step up and lead when you don’t have “formal authority.” It is risky, takes a lot of energy and takes time away from your to-do list. Is it worth it? You bet, and here is why:

  • Leading boosts meaning (Several studies show taking a more “Meaningful Orientation” at work is the #1 way to increase your energy at work)
  • Leading boosts collaboration (Several studies show taking a “Collaborative Orientation” at work is the #2 way to increase your energy at work)
  • Leading boosts learning (Several studies show taking a “Learners Orientation” at work is the #3 way to increase your energy at work)

Leading with or without a title is not only a win for your organization, it is a big win for you, your employees and your career. This program will outline the top 3, evidence based ways you can lead more, accomplish more and enjoy work more no matter what your title says.

Shift Your Brilliance – Leading Amidst Uncertainty

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Presenter: Simon T. Bailey, MA, CSP, CPAE

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Business change is happening at the speed of light. The leadership skills of yesterday will not carry the day in the new and rapidly evolving business landscape. 

McKinsey & Company forecasts that by 2025, automation technology innovations will assume the tasks now performed by 250 million knowledge workers worldwide. 

To stay relevant and competitive, even the most senior leaders must reposition themselves and their companies – and this will take a mindset reset. 

Simon will address the critical strategies that empower individuals to lead without a title and stay relevant in every economy while escalating their impact. 

He will share core principles for acquiring a forward-looking mindset while guiding participants on how to discover the insight needed to be a leader for the future. 

Finally, Simon will challenge you to commit to becoming the Chief Breakthrough Officer in your organization. 

Embracing Millennial’s, Your Best Employees Yet!

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Presenter: Evan Hackel, CFE

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Applying the concept of Ingaging Leadership is transformational when looking at how to lead, inspire and manage millennials. Millennials can be your best employees – once you learn the secrets on how to manage and inspire them. This interactive keynote will unlock the mystery of millennials and give you the tools to master being an outstanding leader for them. By embracing the millennial mindset and inspiring them through the concrete tools of Ingaging Leadership, you’ll create a culture of a highly effective team that will help take your franchise business to the next level.

Franchise Leadership Coaching

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Presenter: Evan Hackel, CFE

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Being a leader of a franchise organization is very lonely. Participating in our Coaching program allow you direct access to our CEO Evan Hackel for private one on one coaching. Allowing you share opening your thoughts and concerns with someone who has over 30 years of franchise experience successfully launching 3 franchise brands, successfully turning around a bankrupt franchise system from 700 million in system-wide sales to 2 billion in four years. Evan is both an expert in franchising but in leadership. This unique offering access to Evan to work through your toughest issues, to help make you a more effective leader. Allowing your franchisee system to grow faster and your franchisees to be more successful.

Creating A Company of Owners: Maximizing Employee Engagement

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Presenter: Daren Martin, PhD

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This topic is based on Dr. Martin’s top selling book A Company of Owners and is intended for company owners/executives/and managers. Establishing A Company of Owners results in a company where everyone treats the company as if it were their own. Zombie employees become extinct while rock-star employees thrive throughout.  

Takeaways:  

  • Company Culture Killers (and how to eliminate them) 
  • How to Create a BAM (Business Actionable Mantra) 
  • Establishing a Powerful Identity 
  • Push Play – Why Fun is Good Business 
  • Hiring and Firing the Right People 
  • Maximizing Employee Engagement 

Case Study: Gym Franchise

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Presenter: AniMates

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Situation:  

A gym franchise needed a way to celebrate a big anniversary milestone with their franchisees, reinforce their brand message, and communicate the collective pride of being part of such a storied franchise. Knowing their audience had limited attention spans, they wanted something fun and memorable.  

Solution:  

We created an AniMated character based on the spirit of the original founders. This mascot had all the knowledge of the franchise from the very beginning—plus insights into what they could expect into the future. In addition to emceeing, he also hosted a game show retrospective—inviting members of the audience to compete for their own teams throughout the event.  

Result:  

A highly engaging, extremely fun experience that communicated the franchise history while capitalizing on friendly competition. 

Symphony of Rhythm: Interactive Percussive Program

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Presenter: Drum Café

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This is a dynamic 35-50 minute (scalable) interactive session during which we provide  percussion sticks (boomwhackers) for every attendee to play. The boomwhackers are tuned to a C Major diatonic scale, allowing attendees to hear how their individual voices contribute to a greater, organizational whole. Each of the colors and notes will represent either Core Values,  working principles, leadership concepts, goals, geographic regions, etc. 

The Promise Keynote

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Presenter: Jason Hewlett

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Hall of Fame keynote speaker, Jason Hewlett, is all about the Engagement Experience. He delivers a powerfully motivating and inspiring message in a very entertaining way.

  • Why set a goal when you can make a promise? 
  • What promises are you keeping to your clients, your team, your family, yourself? 
  • What promises are you breaking?

Jason Hewlett shows audiences a new perspective on goal setting and the engagement experience. He will demonstrate how to keep The Promise using “I laughed til I cried” humor plus world class music and impersonations. This talk will touch your attendees’ minds and hearts, while providing: 

  • Leadership Promise Skills 
  • Sales Promise Delivery 
  • Work-Life Balance Skills 
  • Customer Service Promise Keeping

The Promise Keynote Takeaways 

Audience (your customers): 

  • Utilizing your signature move with your customers 
  • Aligning your signature move with the mission statement of your organization 
  • TJ the shuttle driver – how to create those types of experiences for your customers 

Family (your team): 

  • Trusting in the abilities and signature moves of your team 
  • Have you given another person on your team the opportunity to excel? 
  • How to take what you’ve learned as a family member at work and do the same at home with those who mean the most to you 

The One (you): 

  • Identifying daily, monthly, yearly goals as a leader at your organization 
  • What is your over-arching promise to your organization as one of their team members?

Generation “Why Not?” Attracting & Uniting Your Big 3 Generations

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Presenter: Brian Carter

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Millennials are here and they’re definitely different… and  uniquely valuable. Do you know how they like to be marketed to, why they buy and what they want in customer service? 

  • How to market, sell and serve each generation to boost the bottom line. 
  • Each generation’s special strengths and skills. 
  • How to come together to form Voltron, creating unbeatably strong and productive intergenerational teams inside your company.

E-Leadership: Remote Communication Skills for the Modern Manager

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Presenter: Brian Carter

  • More and more, your effectiveness with email, social media and other digital formats is determining your leadership success. The key to employee engagement is to make sure that your people know that distance and location have no bearing on how connected you are to their value.
  • How much are you leading in person, compared to your email communication? Are you managing remote workers around the country, across the world or just people in other buildings?
  • Are you struggling to connect when it’s impossible to meet face-to-face?
  • Brian is going to teach you how to combine your best leadership skills and deliver them in an online format. Not only can you often match the impact of face-to-face communication with your employees, but you can often exceed it.
  • This talk helps you to envision, navigate and implement a tech-empowered future full of enthusiastic, loyal employees: building culture, fostering new ideas, driving profits and lowering costs.

Communicating at Mach 2 

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Presenter: Anthony “AB” Bourke

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A high impact Keynote focusing on how the world’s most successful enterprises – where results truly matter – achieve peak performance by creating a culture of honest and open feedback. At the conclusion of this multi-media presentation, your team will walk out the door with a clear understanding of the potential power of open feedback. They will also learn how a “feedback gap” can cripple an organization. Finally, they will see a clear path on how they can make open feedback an integral part of company culture.

Leading at Mach 2 

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Presenter: Anthony “AB” Bourke

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All great leaders have a system for driving peak performance. This hard-charging, high-impact keynote offers your leaders the straightforward, critical tools that U.S. fighter pilots employ to lead their wingmen into the demanding environment of aerial combat. Learn how the best fighter squadrons and the best businesses in the world hire future leaders, how they then properly train those individuals, and constantly promote a process of continuous improvement to stay one step ahead of the competition.

Better Teams, Bigger Business: How to Grow Your Company With Employees Who Are All In

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Presenter: Scott Greenberg

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Great companies are built with great teams. But given demands placed on business owners combined with fast-paced lifestyle and evolving values of the workforce, developing a reliable, stable staff is a daunting prospect. “You just can’t find good help these days,” bosses complain. “And when you find them, you can’t keep them.”

Yes you can. The trick isn’t finding good help. It’s cultivating it.

This program is all about identifying, connecting with and inspiring employees to care. You’ll learn how to build loyal teams who feel personally invested in the growth of your business. In fact, they’ll consider it their business. Engage employees at that level and you’ll have a company that’s ready to flourish.

Business Performance Speaker Scott Greenberg has done it. With more than two decades of presenting to companies, Scott built two thriving Edible Arrangements franchises in Los Angeles. His business regularly ranked in the top five franchises in California, and won the “Best Customer Service” and “Manager of the Year” awards out of more than 1000 locations worldwide – all with the hard work and loyalty of Millennials and young employees. Scott will show you how to cultivate a team of all-stars who will serve your customers, save you time and grow your business.

Learning Outcomes:

  • Improve employee retention & motivation using both intrinsic and extrinsic motivational tools
  • Help employees overcome mental blockers, and teams overcome dysfunction
  • Learn the truths and myths about Millennials and the secrets to winning their loyalty and elevating their performance
  • Create a closer, thriving workplace culture
  • Create an environment of continuous personal, professional and organizational growth

The Wealthy Franchisee Mindset: How Top Franchisees Think, Thrive and Grow

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Presenter: Scott Greenberg

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Why is it that in the same business, running the same operation, some franchisees thrive while others struggle? The difference may be the most critical factor —mindset — the way we manage the thoughts and emotions that impact everything we do. This is the most distinguishing element of high-performance franchisees. Their mental advantage leads to operational superiority. It enables them to develop strong partnerships with their franchisor, engage their employees and connect with customers. It allows them to maintain clear heads and focus on the work that matters most. Top franchisees engage in the same tasks and face the same problems as their peers. But they do it better because their mind is an asset to their business and not a liability.
 
Drawing upon his hands-on experience of building two award-winning Edible Arrangements franchises and consulting for other franchise systems, Scott will show you how to replicate the behaviors and thought patterns of the industry’s top-performers so you, too, can build a thriving, profitable operation.
 
Learning Outcomes:
 
·      Get better results from operations
·      Make smarter business decisions with more strategy and less emotion
·      Cultivate stronger relationships with your franchisor, employees and customers
·      Create a healthier, more productive work environment
·      Provide a higher level of service to customers
·      Build more business confidence and reduce stress
·      Navigate more effectively through change and adversity
·      Maximize the opportunity to grow your business and build wealth

Leadership Secrets of a Four-Time Olympian

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Presenter: Ruben Gonzalez

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When Ruben got started in the luge he thought he could do it all himself. Along the way Ruben realized that he would need help. He needed coaches, sled mechanics, doctors, chiropractors, financial assistance, etc. He needed to learn some leadership skills and create a team of people. Ruben was able to create a Dream Team and by working through his team he was able to realize his Olympic dream. Ruben believes leaders are trustworthy and passionate about their mission. Those two attributes make people want to follow a leader. 

Your people will learn: 

  • How to engage their teams. 
  • How to communicate effectively as a leader. 
  • How to get their people to take personal responsibility for their results. 
  • How top leaders make quick and effective decisions. 
  • How to become better leaders by teaching, coaching and mentoring their people. 
  • How to connect with their people in a meaningful way. 
  • How to achieve maximum positive impact with their teams. 
  • How to turn success into significance. 

Note: Ruben will tailor his presentation based on your needs, your goals, and the theme of your event. The following titles and topics can be mixed and matched to create the perfect program for your audience.  

Ruben has many hours of material made up of personal Olympic stories and stories of his adventures around the world (climbing mountains, running with the bulls in Pamplona, etc.).  

These stories powerfully illustrate the topics of teamwork, leadership, sales, overcoming challenges, embracing change, customer service, positive attitude and how to achieve more. 

Ruben will always make sure to include stories in his presentation that fit your objectives.

Teamwork – Secrets of a Four-Time Olympian

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Presenter: Ruben Gonzalez

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Ruben trained for years as part of an international team made up up lugers from many different countries. Even though they competed against each other at World Cup races, European Championships, World Championships and the Olympics, they understood that their best chance was to work together and help each other out during the training week. This is because they were competing against powerhouse teams from Germany, Italy, Russia and Austria that would eat their lunch if they did not stick together. 

You will always accomplish more working as part of a team than trying to be a lone wolf. 

Your people will learn: 

  • How to create a high-performance team. 
  • How to develop mutual respect amongst teammates. 
  • How by focusing on that’s best for their team they can be their best. 
  • How to stop making excuses and start taking responsibility and accountability. 
  • How to get themselves to focus on exceeding expectations. 

Ruben promises not to say that there is no “I” in TEAM.  

Note: Ruben will tailor his presentation based on your needs, your goals, and the theme of your event. The following titles and topics can be mixed and matched to create the perfect program for your audience. 

Ruben has many hours of material made up of personal Olympic stories and stories of his adventures around the world (climbing mountains, running with the bulls in Pamplona, etc.).  

These stories powerfully illustrate the topics of teamwork, leadership, sales, overcoming challenges, embracing change, customer service, positive attitude and how to achieve more. 

Ruben will always make sure to include stories in his presentation that fit your objectives.

HR as Social Architect: Maximizing the New Talent Equation

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Presenter: Jason Lauritsen

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It seems that everyone these days is saying that business is now “social.” The rise of social media and other technology has changed how we do business. These same technologies are changing the very nature of work and how the workplace must be designed. The truth is, business has always been social, and so has work. Technology has simply unleashed the power of social in new and powerful ways. 

This evolution has revealed that our traditional models for cultivating talent are insufficient. The new equation for talent isn’t just about building human capital (the knowledge, skills and abilities). It must also include social capital (the value that exists within relationships) if you are to unlock your organization’s true capability for innovation and performance. This thought-provoking and actionable session will reveal to you the new talent equation and how the next evolution for Human Resources is to become the social architect of the organization. 

Learning Objectives: 

  • Explore how the evolution of the organization and the rise of social technology has fundamentally changed how value is created within the organization. Uncover how this shift now requires an expanded definition of talent that considers the power of personal relationships and networks as an amplifier of impact.
  • Discover how cultivating connection, as a means to build social capital, is an under-utilized but powerful strategy for gaining competitive advantage. 
  • Learn six powerful strategies with twelve specific tactics for creating a work environment that fosters connection and grows social capital as means to fuel innovation, engagement and performance across the organization.

Leadership Training: Driving Performance Through Employee Engagement

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Presenter: Jason Lauritsen

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Content Outline 

1: What is Employee Engagement? 
Through individual exercises and group discussion, participants will explore what employee engagement looks and feels like in the workplace and how it impacts our work and lives. This exploration will move the idea of engagement from the realm of concept into a tangible connection with behaviors and results. 

2: Defining Employee Engagement 
To drive employee engagement requires a clear understanding of what it is and how it works. In this section, participants will come to understand engagement as a set of outcomes we work to earn from our employees. Then, the focus will turn to understanding the five dimension of employee engagement and the role that management and leadership plays in each. 

3: Lessons from Best Places to Work 
Based on insights drawn from analyzing employee data collected at thousands of organizations through Best Places to Work programs, myths and best practices about what employees look for in a best place to work will be shared and discussed. 

4: Engagement Builders & Killers 
At this point, the workshop turns to a very practical, “how to” focus. Participants will discover three powerful engagement builders and two toxic engagement killers. These concepts will be shared, explored and practiced through individual and small group exercises. 

5: Action Planning 
To close the workshop, each participant will spend time reflecting on the content of the workshop in order to make specific commitments. These commitments will reflect how the leader will take immediate action to increase engagement with those they lead. The plans will then be shared and discussed with peers for feedback and support. 

The Relationship Comes First: Discovering the True Path to Employee Engagement

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Presenter: Jason Lauritsen

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Work has been defined in many ways over the years: a contract, a transaction, a value exchange. This led to describing humans as capital and designing systems that treat people like assets to be managed and optimized. Is it any wonder that employees’ feeling of engagement within these organizations continues to drop? It doesn’t feel good to be treated like an investment to be maximized.  

To reverse this trend requires that we understand what work is for employees, a relationship, and a critically important one. Research has shown us that employees crave the same things from work that they do from other important relationships in their lives: appreciation, connection, acceptance, communication, and support. In this session, we will explore how designing the employee experience through the lens of a healthy relationship will focus your employee engagement efforts for greater impact.   

What you will learn: 

  • Deconstruct employee engagement practices to discover why and how the current model is falling short by focusing on maximizing employee discretionary effort
  • Discover that for employees, work is an important relationship and that the work experience should be designed as a relationship for employees rather than as a company process to be optimized  
  • Gain a deeper understanding of the elements that make for a healthy relationship and how to use this model to design a more engaging and fulfilling experience for employees at work

The Secret to Building a Best Place to Work

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Presenter: Jason Lauritsen

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Becoming a “Best Place to Work” is at the top of many organization’s priority lists. To attract and keep the best talent requires fostering an engaging culture where people want to work. But, building an extraordinary workplace is easier said than done. In fact, it’s hard to even know where to start. 

This dynamic session will reveal research-based insights into the what, why and how of building and sustaining a “Best Place to Work” for your employees. And (spoiler alert) it’s not about installing ping pong tables or sleep pods. 

Learning Objectives: 

  • Understand what organizations with exceptional workplaces do differently than others to engage and retain their best talent 
  • Discover the common elements found within “Best Places to Work” and what they tell us about how to create the most engaging workplaces 
  • Gain practical advice for how to take action within your organization to implement the lessons from “Best Places to Work” in order to increase employee engagement and performance within your own organization. 

Stronger Together

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Presenter: Troy Hazard, CSP

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Stronger Together

‘Unlocking the power of unity in your business’ 

TH SS Button_200x73pxIn recent years companies have been forced to do more with less, push harder for the same results, and ask their people to not only compete, but to conquer in an increasingly competitive market. To do that it requires a committed cohesive team, working in a collaborative, constructive, unified culture. Sounds easy…right? 

In this presentation Troy will reveal the 5 key steps to creating a true culture of unity in your business. 

All too often business leaders talk about unity in the business, but fail to identify what would actually unify those they lead. The key is to match personal and business Visions Values and Victories. 

He will draw from 25 years as a business leader in the 11 companies he has owned, and offer real world examples of how to develop a Stronger Together mentality and strategy in your business. He will also step you through the Stronger Together strategies he has developed for some of the world’s greatest brands; how they worked, why they worked and for whom they worked. Troy’s presentation gives clarity to the power of the following key philosophies: 

  • Why Unity starts with U
  • How matching personal Vision with business vision delivers clarity of purpose
  • How to develop a strategy for sharing Values to create ‘culture consensus’
  • How to leverage a mindset of shared responsibility to share Victory
  • How to make Stronger Together a sustainable strategy in the business

Superpower Success! How to Think, Act and Perform with Less Effort and Better Results!

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Presenter: Ford Saeks, CSP

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(Focus: Leadership, Accountability, 5-Star Customer Experiences, Business Growth, Success)

It’s no secret that everyone is tasked with doing more with fewer resources. Ford understands that owning and operating a franchise can be challenging, especially when faced with increased competition, changing buying behaviors, and business growth challenges. This presentation delivers clear action-steps in alignment with your outcomes and objectives all tied to your brand, plans, existing learning systems, and franchisee tools to improve leadership, excel with a multi-generational workforce and locally impacted customer base. Taking advantage of the seven steps to superpower franchisee success and you’ll have straightforward action steps to grow faster, lead better, produce amazing customer experiences, and enjoy the process.

Be the Brand

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Presenter: Steve Yastrow

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Your most powerful marketing happens when employees interact with customers. If every employee can “be the brand” every day, in each of their customer interactions, customers will develop strong, motivating beliefs about your franchise organization. 

Customizable for These Audiences: franchisees, store managers, and front-line employees 

Key Audience Takeaways:

  • Understand how employees impact customer brand impressions
  • Learn how to go beyond customer service to create compelling customer beliefs about your brand
  • Discover the connection between good “brand habits” and powerful, motivating customer experiences across your entire franchise organization
  • Learn ways to develop more engaged and committed employees 

Value to Your Business:

  • Drive revenue and profits
  • Clarify and strengthen your brand
  • Create a more powerful customer experience
  • Increase front-line employee engagement

Nice Bike – Making Connections for Businesses

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Presenter: Mark Scharenbroich, CSP, CPAE

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What can the Nice Bike principle do for you and your franchise organization?

Mark Scharenbroich’s Nice Bike principle connects management to the front line — connects team member to team member — company to customer.

More than passing compliment, Nice Bike is a powerful, memorable philosophy that acts as a catalyst to help build stronger, more effective franchise teams. The Nice Bike principle helps individuals to become more engaged and passionate about serving others. Nice Bike is supported by the three action steps of:

• Acknowledging
• Honoring
• Connecting

Mark will inspire you, motivate you, and validate the importance of recognizing people to improve employee and team performance. Whether you are a team of one or a team of one hundred, you will walk away from Mark’s keynote with a reinvigorated spirit for what you do as well as an appreciation of the team members working with you.

OWN IT! Take Charge of Your Performance

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Presenter: Chip Eichelberger, CSP

Learn how to “Own It!” to close the gap between good and GREAT. Chip shows how the power of getting clear on what you want and how taking ownership of your results, expertise and energy will ignite tremendous performance improvements. He leads the audience to reevaluate their compelling vision, make new decisions, take personal responsibility, keep score, have a growth mindset, move the target and be a catalyst.

Many companies use OWN IT! as their theme for their event and have Chip as the keynote speaker.

Chip shows how incorporating more innovative or revolutionary change into everyday activities can lead to incredible change. For many, it may be taking ownership of their energy and vitality, which will lead to performance improvements in their career. He shows how the power of making even one new decision can ignite tremendous performance improvements.

How much better are you than you were three years ago?

Once he does his research and interviews attendees he will be able to challenge even your elite performers. Using a highly interactive approach, Chip challenges and entertains with a passionate style that will captivate and involve any audience. Each person takes home with them a committed plan, plus the motivation to get going. They’ll leave with a clear call to action.

Let Chip show you and your team how to own it!

“Chip’s message to our franchisees was exactly what they needed to own it and re-engaged in their business. You did your homework and it showed! The board break experience was a highlight of our conference that our franchisees will be talking about for years to come. Thank you Chip for making our conference memorable and impactful.”

-FT Fitness Together – Kristine Fisher, SVP & Chief Operations Officer

Rick Lewis’ Speaking Topics

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Presenter: Rick Lewis

For any given organization or event Rick can target his keynote to focus on one, several, or all of the organizational benefits named below. Each organizational virtue results from the rule breaking model which Rick details in his book, 7 Rules You Were Born to Break.

Communication
When being authentic is supported in any organizational setting over the need to fit in, communication channels open while misunderstandings and conflict decrease.

Innovation
When an organization’s members are supported and encouraged to take chances and engage reasonable risks rather than focusing on avoiding mistakes, innovation can occur.

Teamwork
When individuals are willing to ask for help, overcoming the rule of independence, then teamwork becomes a possibility within a group.

Productivity
When the determination to achieve and reach goals is stronger than the need to remain comfortable, productivity results.

Accountability
Workers who accept their significance within an organization bring accountability to their group and transcend the 5th rule, pretending we don’t matter.

Leadership
When building relationships is valued over the desire to force compliance from others and to stay in control, exceptional leadership emerges.

Integrity
When leaders are willing to risk their approval rating instead of being run by the need to be popular, the integrity of the organization’s vision can be preserved and realized.