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REPLAY: Give Your Support Team Skills to Create Happy Franchisees

Earlier this year franchise relationships authority, Greg Nathan joined us for SPEAK! SPARK.

We are getting so many requests for support in the area of franchise relationships, we thought it might be helpful to share the replay of this great event.

In his session, Greg shared a sampling of tools, tips and ideas specifically designed to equip people in franchisor Support Office roles with important skills to enhance franchisee satisfaction.

We know that many Support Office staff can be left to work things such as the franchise relationship out for themselves– sometimes finding themselves baffled at how to deal with demanding and stressed franchisees. Good thing Greg is here to help!

In this session, participants will learn:

  • What franchisees want from a franchisor
  • The various stages of the franchisee life cycle
  • The psychology of healthy franchise relationships

Want more skills for your teams?  Take a deeper dive by attending one of several scheduled Culture of Franchising workshops in 2021.  Contact us for more info including dates, times, costs, and learning credits.


Love Greg as much as we do? Let’s talk about booking him for your next event (virtual OR live!)

Showing 2 comments
  • Marianne

    Greg spoke at one of our UBuildIt conventions years ago and I still re-read his book and use some of the tools he gave us. Thank You Greg – Marianne

  • Katrina Mitchell

    Thanks so much for the great testimonial Marianne. When I was a franchisee, Greg’s Profitable Partnerships literally transformed my relationship with our franchisor overnight. I think it should be required reading for every franchisee AND franchisor… but then… I’m more than a little biased! 🙂

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