Creator of The HERO Effect
Creator of The HERO Effect
Kevin Brown has been in franchising for 30 years, beginning with his purchase of a franchise at the age of 17! He worked his way from the front lines to the executive boardroom. For the past sixteen years, he has been part of a leadership team that has grown a little-known brand into an industry giant. Kevin has experienced both the tactical and strategic aspects of franchising.
This experience, along with his compelling speaking style, engages franchise audiences immediately. When Kevin delivers his ‘The Hero Effect™’ keynote, he provides strategies and principles that inspire and equip franchisees to show up every day and make a positive difference. He is passionate about helping people expand their vision, develop their potential and grow their results.
For a transformative keynote on leadership, service excellence, employee engagement or franchise culture, Kevin is a perfect fit.
“Ordinary is a choice.”
“Bring your best stuff to the present moment
and pour it into the lives of others.”
and pour it into the lives of others.”
Kevin’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking.
He grew up in Muskegon, Michigan where his blue-collar roots taught him the value of hard work and determination. His resume includes an eclectic mix of career stops that ultimately led him to the purchase of a franchise at the age of seventeen.
With a street-wise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom. For the past seventeen years, he has been part of a leadership team that has grown a little-known brand into an industry giant with annual revenues exceeding one billion dollars.
Kevin is on a mission to help people and organizations embrace a simple philosophy that separates world-class organizations and high-performance people from everybody else. He is passionate about helping people expand their vision, develop their potential and grow their results. And, as the father of an autistic child, he knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.
Kevin is a marketing executive for an international franchisor that is ranked #1 in their industry and in the top 10 of all franchise companies according to the Annual Franchise 500.
In addition to his corporate responsibilities, Kevin is also a highly sought-after keynote speaker. He has had the privilege of speaking to a wide variety of organizations including Siemens, State Farm, Country Financial, Bristol-Myers Squibb, Northwestern Mutual, Delta Airlines and The Boy Scouts of America to name just a few.
Kevin entertains, inspires and challenges people to show up every day and make a positive difference at work and in life!
Partial Client List:
- APS Franchising
- Anthem Blue Cross Blue Shield
- Bristol-Myers Squibb
- Country Financial
- Delta Airlines
- Farm Bureau
- Georgia Credit Union Affiliates
- Grinnell Mutual Reinsurance
- H&R Block
- Helzberg Diamonds
- Lightbridge Academy
- Precision Door
- State Farm
Kevin Brown was amazing! He delivered a GREAT business message that resonated with everyone in the room. And I mean everyone. In addition, Kevin was wonderfully easy to work with in every way. We’d definitely use Kevin again!
Kevin Brown left our team on a fantastic high note—he really moved people to change in the most positive way. Kevin received all 5s on our survey and the very next day, positive feedback poured in from our owners! I always look for 3 things: connection, content, and delivery. Kevin nailed all three! His presentation was very customized as he took the time to interview a handful of our owners to really understand our brand. Based on his background in franchising, he could really relate to the position our owners were in. He shared from his heart and it flowed perfectly! He stayed to facilitate our roundtables and kept it organized, moving and inspired our team to dig deeper. Kevin was a dream to work with from the very beginning. We would love to bring him back and I would 100% recommend him!
Kevin Brown held our franchisees in his thrall as he spoke with passion how customer service can transform your business. His reference to everyday examples and experiences in his own life made it real and easy to relate to. Kevin set a beautiful tone for our conference that continues within our system to this day.
Kevin’s passion and story really resonated with people here...his closing keynote was like the bottom of the ninth inning with the score tied and he walked up and hit a grand slam home run for the walk-off win!! Bottom line...simply put...he rocked it!
Kevin draws you in and leaves you wanting more. He doesn't just talk about The Hero Effect, he lives it.
Kevin - thank you so much for inspiring our group. I have heard lots of wonderful feedback about how much everyone enjoyed hearing you speak at our Leadership Summit. I knew The Hero Effect was the right message for our audience, but I was really impressed and delighted with the way you connected to our core values and helped our audience relate to your message in those terms - well done!
YOU WERE AWESOME! I knew you would be. We received comments all the way to the day we left about how you were the FAVORITE speaker at our event. You have a gift for this. You are a great story teller and connect with people on such an emotional level. And your humor is great on top of it all. I could not have been more pleased and am blessed to have met you. Thanks for making our event special.
Kevin spoke at our Central Illinois CPCU Society Chapter's All Insurance Industry Day event focused on Privacy Matters. In short, Kevin was extraordinarily phenomenal! Kevin's down to earth presentation on the Hero Effect connected with the audience both personally and professionally. His delivery was thought-provoking, yet filled with humor at the most appropriate times. Kevin’s inspiring performance will take you on a ride filled with emotion and entertainment, and one that will stay with you long after its over!
Our members loved you! Thanks for closing our conference with exactly the right message. I will recommend you to my peers far and wide as a great speaker!
You were a HUGE HIT with our conference attendees. You're a pleasure to work with.
Kevin’s program was a great reminder of the importance of customer service and what it means to make an interaction with someone truly exceptional and memorable. We had about 500 employees attend his presentation, including several from our IT area. We laughed, cried and walked away inspired to be everyday heroes. Kevin’s presentation and message were different than our typical guest speakers’ – and it showed. We received rave reviews from employees, and many asked to have more speakers like him in the future.
Your message, conviction, and humor hit the mark in terms of the direction we want to take with the team.
I wanted to take a quick moment to thank you for such a great presentation. You did not score below the top number of 5.
Kevin's speech was over the top. He kept the group engaged and entertained throughout the entire time. Folks especially loved the HERO theme as it applied to both work and home issues. Very motivational. We loved him so much we invited him back to speak to another group within two months!
Kevin is absolutely phenomenal! By far, the most talented, honest, passionate keynote speaker I’ve ever seen. His presentation was the highlight of our conference and scored the highest overall speaker rating for any keynote presentation we’ve ever had! I honestly can’t thank you enough. You closed our conference with a game-winning slam dunk!
Kevin’s talk about The HERO Effect struck a chord with our agency force, home office staff, and spouses at our annual Sales Conference. His message was right on point with what we’re trying to do in our organization and our goal to become the Number 1 Insurance Company in the state of Missouri. Not often do agents seek me out after a keynote address to comment on the speaker – but a number of agents made it a point to tell me how much they took from Kevin’s remarks and that they thought he was one of the best conference speakers we’ve ever had. I’d highly recommend Kevin Brown to any organization looking to hear a powerful message.
It was truly a delight to work with Kevin Brown. As our keynote speaker at our annual conference, he delivered what many of our Franchisees said was our best keynote speaker ever!! Kevin seamlessly wove in the right amount of entertainment, humor, brought the room to tears, while delivering a solid message both for business and in life. Exactly what our organization needs and looks for in our keynote address! Thank You so much, Kevin!
In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
Heroes Engage the Heart
Heroes help people…with NO STRINGS ATTACHED! They go “all in” every time they take the field. They understand that in business and in life it’s always personal and never perfect. Heroes create strong connections and reach beyond the borders of transactional thinking to create transformational moments!
Heroes Create an Epic Experience
The HERO’s calling card is pure excellence. It’s about using our talents, gifts, and abilities to their fullest potential and highest purpose. The HERO uses the best of who they are to serve more people, more often, in bigger and better ways. The HERO is committed to personal development and shows up better today than they were yesterday. Heroes build trust by serving others with an authentic passion that turns everyday moments into superhuman experiences. The HERO is driven to serve others and understands that the greatest rewards in life are determined by how well we take care of the people we live and do business with.
Heroes Take Responsibility
HEROES own the moments that matter! They are actively present and engaged and do not believe in random acts of kindness. The HERO is motivated instead by intentional acts of difference-making. They live by a simple code; “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The HERO owns their attitude, their actions, and their results. They are committed to the best possible outcome in every situation regardless of circumstances or events beyond their control. The HERO leads by example and knows that true success is found in the power of simple choices.
Heroes Live and Work with Optimism
HEROES see the world differently. For them, it’s not about positive thinking, it’s about perspective. Looking through the lens of optimism gives the HERO supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong…and they will, optimism is what helps the HERO turn life’s messes into a masterpiece.