10 Tips to Support Franchisees at the Personal Level
For a franchisee, business and personal life often blend together. While there are downsides to this, the upside is the commitment they bring to looking after their staff and their customers. According to the world’s leading franchise business psychologist Greg Nathan at the Franchise Relationships Institute (FRI), data recently collected highlights a need for franchisor […]
Greg Nathan's Tip #28: Why No is Not a Dirty Word
This week Greg explains how to effectively communicate boundaries with your franchisees. Why No is Not a Dirty Word I recently returned from a two-day lock up with 20 field consultants. We begin these workshops with a simple question, “What will make this program useful and interesting for you”? Usually 10 to 15 hot issues […]
