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Choose The Right Franchise Speaker

Troy Hazard, CSP

Franchise Expert | Business Leader
Author of Future-Proofing Your Business

There are few situations in the business world Troy Hazard hasn’t experienced and survived. He has been a franchisee twice, a franchisor once, a consultant to 300+ franchise brands in 16 different countries, and a co-host of two National Network TV programs on franchising, ‘Inside Franchising’ and ‘Don’t Come Monday’.  Add it all up and you’ve pretty much got a one-stop shop for franchise business experience, information and real-life examples.

Troy Hazard’s 2018 Showreel

Travels From:

Fort Lauderdale, FL

Fee Range:

$20,000 – $25,000

Favorite Food:

Any Seafood

Troy Hazard's Bio

Former Global President of Entrepreneurs’ Organization

Troy has been a franchisee twice, a franchisor once, and a leading franchise consultant for over 20 years dealing with some of the greatest franchise leaders on the planet. Add that to the fact that he’s owned 11 different companies in a 20-year span, and that has to come with some great stories! That is what has kept audiences engaged in 16 countries.

Since Troy started in business, he has owned a diverse range of companies, including a recording studio, advertising agency, pizza shop, property development company, technology company, a real estate brokerage, and most recently a television and radio broadcast facility. He has also been a “leader of leaders,” having served as International President of the elite Entrepreneurs’ Organization, on their Global Board.

Former co-host of two National Network TV programs on franchising, ‘Inside Franchising’ and ‘Don’t Come Monday’ in Australia, Troy is one of the few Australians to crack the USA market with his own business talk TV show, ‘Gettin’ Down 2 Business’, which airs in the USA on the BIZ TV Cable network into 20 million homes each week. He is also a regular business commentator and co-host on ‘The Big Biz Show’ on the CBS Talk Radio Network and the Business Talk Radio Network.

Recently he’s scaled back his business interests to spend time sharing some of his experiences through his speaking engagements and to write books. His most recent, Future-Proofing Your Business, was released in the USA and achieved a spot on the Amazon Business Bestseller list.

Headshot of Franchise Event Keynote Speaker, Troy Hazard

Partial Client List:

  • 1-800-FLOWERS
  • 7-Eleven
  • Annex Brands
  • ASP Franchising
  • AXA
  • Baskin Robbins
  • Big O’ Tires
  • Cartridge World
  • Choice Hotels
  • Coldwell Banker
  • ComForcare
  • Doctor’s Express
  • Elements Therapeutic Massage
  • FranNet
  • Global Franchise Group
  • Goddard Systems
  • Gold’s Gym
  • Goodyear
  • Hertz Rent a Car
  • Hungry Howie’s
  • Jan Pro
  • Liberty Tax Service
  • Lowe’s ProServices
  • Microsoft
  • NAI Global
  • Papa Murphy’s
  • PoolWerx
  • Prudential Real Estate
  • Senior Helpers
  • Smoothie King
  • Soccer Shots
  • Steamatic
  • Subway
  • Taco Johns
  • Toyota
  • Wingstop
  • Wyndham Hotels
  • Troy really hit it out of the park! He listened to understand the theme and message that we wanted to deliver from an overall conference and content perspective and hit it on all cylinders. Troy has unique, real-world experience both as a franchisor and franchisee, as well as consulting with franchisors around the world. He spent the time on the front end leading into the conference finding out our objectives and then determining how his message and what he's passionate about fit together to create a meaningful experience for the audience. And so, it wasn't about him, it was about them. Rather than theory or an esoteric type delivery, Troy delivers real-world franchise perspective, and it really made a difference, really made a difference. I heard that from a number of our attendees. So, I just can't recommend Troy highly enough. If you’re looking for a keynote speaker, give serious and strong consideration to Troy Hazard, because he brings it.

    Brian Schnell, Partner & Chair of Franchise Practice Faegre Baker Daniels
  • Troy was well prepared to present to our audience. His presentation was both motivational and educational while delivering truly actionable next steps for attendees. On stage, Troy is super-energized and he connected really well with the audience leveraging his personal experiences and business acumen. I highly recommend Troy!

    Mark Fisher, CEO Cyclebar
  • Troy Hazard was our keynote speaker for an annual meeting many of our top producing franchisees attend and WOW! – did he nail it! He had clearly come prepared and knew exactly what we had hoped our franchisees would leave the session with. Troy was one of the highest-ranking speakers we have ever had for this event. He truly understood the Great Clips culture and connected with our franchisees in a meaningful way. He was also easy to work with in every way. We will definitely be working with Troy Hazard in the future and recommend him to anyone who needs a keynote speaker that truly understands the franchise world.

    Lora Peterson, Director, Great Clips University & Events Great Clips
  • Thank you for bringing Troy to Great Clips! He was phenomenal and extremely engaging in a ‘how does this actually apply’ way!

    Bob Crowther, Franchisee Great Clips
  • Troy Hazard recently delivered a fantastic opening keynote at our annual conference.  I especially appreciated Troy’s message on how it is not  ‘different for me in my area’.  The feedback coming in from our Master Franchisees is overwhelmingly positive and I would highly recommend Troy to any franchisor looking to really ignite and inspire their franchisees to take personal responsibility and create a comprehensive vision for their own success in life and in business. 

    Rich Kissane, CEO Jan-Pro International
  • Troy Hazard delivered fantastic opening and closing keynotes at our annual Restoration Retreat and we especially appreciated the wonderful way he authentically connected with our franchisees. His heartfelt stories of succeeding - and failing - in many different businesses created the opportunity for our team to really open up. Several of our franchisees shared that they actually had epiphanies during Troy’s sessions. I’d highly recommend Troy to any franchise system interested in creating an opportunity for their franchisees to really dig in and take a look at their businesses and themselves.

    Courtney Nicholas, CEO FRSTeam
  • Troy Hazard delivered a dynamic, targeted keynote for our franchisees that was a direct hit in terms of the messages we wanted delivered. I was particularly impressed with the seamless way Troy dovetailed key points from my opening session into his keynote and created an overall continuity and cohesiveness that otherwise would not have been there. This was the first time I experienced this level of professionalism and genuine connection to our group from any outside speaker. All this and he was an absolute pleasure to work with every step of the way. Troy is smart, real and authentically cares about the clients he serves. We’ve had such a great response from our franchisees as well as our sponsor partners, we’re considering bringing him back next year! Many of our sponsors have asked me how to go about recruiting Troy to speak at their conferences.

    Roger Murphy, CEO & Founder Murphy Business and Financial Corporation
  • We recently had Troy Hazard engage our franchisees in a powerful session and what an impact he had – for all of us! Troy’s extensive franchise experience quickly established solid credibility with our franchisees and opened them up to hear his provocative message loud and clear. He challenged them to examine themselves, their goals and their future and WOW – did they resonate and respond to his session. Fantastic feedback from franchisees continues to roll in and we are so pleased with Troy’s impact and message, we are bringing him back again in October to work with the entire system and creating regular webinars to keep the momentum going between now and then.   Troy’s session was an absolute home run in every way!

    Ted Marlowe, Vice President, Retail & Franchising 1-800-Flowers
  • Troy Hazard recently spoke to the Handee Marts franchisees and the feedback was outstanding. He kept the entire audience thoroughly engaged and his passion for helping our franchisees create a great guest experience for every 7-Eleven customer was literally contagious. The fact that he really understands our business, our market and our customers allowed his message to really land with our franchisees. I have hired many keynote speakers over the years and Troy Hazard was one of the best I’ve ever hired. I would definitely hire Troy again. He’s a solid ‘10’!

    Bruce Earhart, VP Marketing Handee Marts, Inc., a 7-Eleven Master Licensee
  • Troy rocked the house! Our franchisees are abuzz about the ideas and tools that Troy engaged them with at our annual conference. I was particularly impressed with how seamlessly he worked the specifics of what we need him to talk about into his presentation. This is the third time that I’ve seen Troy and every time I take away something powerful and new. Troy, you’re amazing. Thanks for all you do to support our system!

    Greg Archer, CEO Age Advantage
  • Troy Hazard was exactly the right guy, with the right message to support our franchisees at this year’s annual conference. I was genuinely impressed with Troy and his desire to really connect with our franchisees as evidenced by the detailed amount research Troy did to prepare for his session. He had great pace and great stories on the platform and our franchisees were quoting Troy for the rest of the event – always a good sign! The importance of taking responsibility for aligning one’s business with one’s life goals really landed with our group. One word to describe Troy’s session? 'RELEVANT' would have to be it. Troy’s core message is exactly what we needed our network to hear. And to top it all off, he was an absolute pleasure to work with!

    Brian Sanders, President & CEO i9 Sports
  • Troy was GREAT!  His messages on relationships, vision, accountability, and communication were all spot on. We especially appreciated the unique way he quickly built an open connection with our franchisees that solicited the challenges they face in their business and beneficial solutions.  We all got a wealth of knowledge out of Troy’s session and a better understanding of what both the franchisees and we at the home office need to focus on to support our entire system. The new foundational understanding built by Troy is our 2012 cornerstone that will allow positive cohesive change! The only thing I would have changed is to have had Troy scheduled for more time!  Thanks, Troy!

    Michelle Hogland, Director of HR and Admin Amercan Leak Detection
  • We selected Troy Hazard to present to both our Business Consultants and our Broker Owners at this year’s annual convention. Troy expertly crafted a solid platform of tactical, practical business tools that really resonated. What made Troy’s session exceptional was that he then created an opening for everyone in the room to really dig into the fundamental driving inspiration behind ‘why’ we do what we do both as franchisors and as Broker Owners. Troy’s practical business message for our team was a great investment. The icing on the cake was the very real and authentic delivery of that message. I think that’s why he had such a powerful impact on our group.

    Paula Young, VP Operations Coldwell Banker Real Estate, LLC
  • “Troy Hazard is by far and away the very best convention speaker we have ever had.  His session went way beyond my expectations and our franchisees LOVED him!  They continued to talk about Troy’s message for the rest of the event and we are still hearing about how great they thought he was.  The thing that impressed me the most was Troy’s extensive preparation.  The effort that he put forth to really understand our culture and the objectives we set for the conference and the coming year was fantastic.  He met and connected with our franchisees beforehand and participated in our opening night reception which genuinely connected him to our team. And his closing message, 'Change or Die' could not have been more perfect!  Troy Hazard is as talented, prepared and professional as any speaker I’ve ever worked with.   If you looking for a sure thing, Troy Hazard is it!

    Bob Bingham, President & CEO The Little Gym International
  • The goal for our 2011 convention was to bring our franchisees new and better tools to create more profitable businesses and address the periodic disconnect between the Zor and the Zees.  With SPEAK!’s help, we selected Troy Hazard as our opening keynote.  Troy delivered exactly the message we needed and helped plant seeds that really opened everyone up for 3 days of positive, constructive thinking – our core staff included! Troy is a fantastic communicator and master facilitator – the speed with which he got our franchisees engaged and involved was truly impressive.  Our franchisees continued to talk about and integrate Troy’s key message on ‘Change’ throughout the rest of the conference and went home with an action list of things to implement and achieve in their businesses.  We couldn’t have found a better speaker to support our franchisees and accelerate the success of our convention.

    Bill Palmer, President & CEO American Leak Detection
  • This is the second time we have used Troy Hazard as our convention keynote speaker and he knocked it out of the park for us - again! Starting our convention with Troy’s session really set the stage for an incredibly successful event.  Knowing our system from his previous work with us allowed Troy to reinforce and expand on the ideas he presented previously and still add fresh ideas that were exactly the right message for our system at the right time. Once again, Troy created real unity and openness in the room and reinforced our conference theme of “Better Together” in everything he did.  Our franchisees loved him and instead of pointing the finger at someone else, I had several come up to me and share ideas of what they could do better to improve their businesses. Troy was a huge part of helping us create a fantastically successful event yet again – Thanks, Troy!

    Bill Sims, CEO Steamatic
  • Troy Hazard was our keynote speaker for this year’s convention and he earned full ‘10’s’ across the board! There is not one thing I would change about our experience of working with Troy. He was extremely well prepared and his unique pre-program process left us feeling 100% confident that he would nail it and nail it he did. Our franchisees have been flooding us with praise saying this was by far the very best convention they have ever had and much of that was due to the great way that Troy closed the event off for us. A common comment was how refreshing it was to have someone connect directly to them with nothing but a couple of flip charts and a passionate, relative, memorable message that was applicable to their businesses.

    Chris Buitron, VP Marketing Senior Helpers Franchising
  • Troy Hazard was the keynote speaker for our annual Spring Meeting and if I had to use one word to describe his presentation, it would be 'AWESOME'! He invested an impressive amount of time understanding our culture and carefully customized his presentation to meet our desired learning objectives. And it showed! We had attendees quoting back Troy’s message to me the following day confirming that his message was both relevant and memorable. And from a logistics standpoint, he could not have been easier to work with. If you have a franchise audience and are looking for a speaker who understands franchising inside and out, does his homework, customizes and blends key messages with relevant antidotes, and is a dream to work with, I recommend Troy whole-heartedly!

    Karen Cady, Conference & Event Director FranNet
  • You were spot on with your recommendation of Troy Hazard for us this year! He did a fantastic job and really exceeded our expectations in every way. We all appreciated how Troy interwove the key messages from our CEO’s and my presentations into his session. That went a long way to reinforce the key points that we wanted our franchisees to embrace from the convention. From his pre-event prep, to how easy he was to work with on site, to his post-event follow up, we couldn’t be happier with the value that Troy brought to our event!

    Cheryl Hammons, SVP of Franchise Services Home Helpers
  • Troy delivered the exact message we wanted for our franchisees to hear and are so very happy with the results. He adjusted fluidly with some last minute changes to the agenda – a true pro! We love working with super easy, accommodating, pleasant and gracious professionals and Troy hit the mark on each of those points!

    Chrissy VanderWyde, Director of Franchise Relationships PuroSystems, Inc.
  • Troy was the perfect fit for our theme this year and held a captive audience with his engaging delivery. The connection with our group was awesome – he totally 'got' us and our franchisees absolutely loved what he had to offer. He was down to earth & accessible and had a message that reverberated throughout the rest of our conference. We so appreciate the recommendation to use him and we’re considering him for another event!

    Steve White, President & COO PuroSystems, Inc.
  • Troy was great. We have received nothing but positive feedback from our franchisees. We love how he had them all interacting and engaging with each other. His content was spot-on for what we wanted to accomplish this year. I have nothing but great things to say about the entire experience of working with Troy!

    Leslie Click, VP of Brand Protection Engineering For Kids

Troy Hazard's Keynotes

Future-Proofing Your Franchise

‘How to have your franchise of tomorrow, today’

Troy Hazard has been a franchisee twice, a franchisor once and a consultant to the industry for 25 years in 16 countries. And he has bought, grown and sold more companies before his 40th birthday than some business people would even consider in a lifetime.  John O’Brien, Former Chairman of the World Franchise Council had this to say about Troy;

“Troy Hazard stands out as one of the few speakers in this world who truly understands franchising. His depth of experience in the category is without question. The real-life accounts he has gathered from the many brands for which he has worked, and his life as a franchisee and franchisor, make him an incredible asset in any conference situation”

It is this real world franchise experience has been the foundation of this presentation, and his Amazon bestselling business book. And it is what has kept franchise audiences engaged around the world.

Through his businesses and working as a consultant for some of the world’s biggest franchise brands such as Baskin Robbins, Goodyear, Subway, Choice Hotels, and Cartridge World, Troy has learned the lessons on how to predict issues in a franchise business before you need to experience them.

In this presentation, Troy will demonstrate his path to personal responsibility, his routine to create stronger vision and focus, and his simple P.L.A.N process to mentally prepare participants to drive their franchise into the future.

Troy’s presentation delivers answers to the following key business development questions:

  • How to identify the opportunity by taking responsibility for your future 
  • How to review you to break down business barriers created by bad beliefs
  • How to truly harness the power of peers in the franchise system
  • How to create a culture of collaboration
  • How rhythm = revenue
  • How to develop your P.L.A.N to embrace evolution
Purpose, Passion, People, Profits

‘Guiding your business with clarity and vision to a more profitable future!’

In recent years everyone has been looking for that ‘one thing’ that will show them to the path out of the gloom and into the boom! Serial Entrepreneur Troy Hazard believes the answer lays not in something you seek, more in something you already have, but may have forgotten.

Troy is an entrepreneurial veteran that has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. As a result he has seen his fair share of cycles in the economy. In the first recession he lived through in the late 80’s he lost $250,000, in the second one in the mid 90’s the number was closer to $1million. In the tech wreck and in the more recent correction of 2008, it was an entirely different outcome!

It’s was through these tough lessons early in his business career, that he developed a powerful personal strategy that not only helped him unlock greater purpose, it reignited his passion and in turn that of the people he led, so he could go on to grow and develop a series of successful profitable companies over the course of a decade.

In this keynote, Troy gives audience participants simple steps to the clarity of vision they need to give their business a more purposeful view of the future.

  • How to unlock the true value of the clarity of vision
  • How to find your personal purpose
  • How passion drives power
  • How to inspire the people you lead to have the same vision, purpose, and passion
  • How to master his strategy of profits to the POWER of 3
The Power to Profit

‘How to flick the switch on a brighter future for your business’ 

Imagine you could grow revenue by 2 fold, 5 fold, or even 10 fold. How bright would your future be if you could improve your bottom line by 5, 10, or maybe 20%?

What if you had the POWER to make that number 2,000%?

Troy Hazard has owned 11 companies over 25 years, has consulted to hundreds of companies around the world, and is a past global president of the elite Entrepreneurs’ Organization. His specialty, turning good businesses into sensational businesses!

In this presentation, he will reveal the POWERFUL critical steps that turned just one of those small businesses into a significant business, along the way increasing revenue 12 fold, and profit by 2,025% over 3 years (not to mention the creation of almost 100 jobs!)

Core the success of any of his companies or those he has been a consultant to was the commitment to execute and the values that drove the vision Clarity, Unity, Delivery, Consistency.

Troy’s presentation gives clarity to the POWER of the following key philosophies:

  • How solid vision and values underpin any victory
  • Why good strategy trumps good intentions
  • Why anticipating expectations is the POWER behind your value proposition
  • Why emotive, distinctive and collaborative are the POWERFUL keys to success
  • How the POWER TO PROFIT only comes from your commitment to execute
Stronger Together

‘Unlocking the power of unity in your business’

In recent years companies have been forced to do more with less, push harder for the same results, and ask their people to not only compete but to conquer in an increasingly competitive market. To do that it requires a committed cohesive team, working in a collaborative, constructive, unified culture. Sounds easy…right?

In this presentation, Troy will reveal the 5 key steps to creating a true culture of unity in your business.

All too often business leaders talk about unity in the business, but fail to identify what would actually unify those they lead. The key is to match personal and business Visions Values and Victories.

He will draw from 25 years as a business leader in the 11 companies he has owned, and offer real-world examples of how to develop a Stronger Together mentality and strategy in your business. He will also step you through the Stronger Together strategies he has developed for some of the world’s greatest brands; how they worked, why they worked and for whom they worked. Troy’s presentation gives clarity to the power of the following key philosophies:

  • Why Unity starts with U
  • How matching personal Vision with business vision delivers clarity of purpose
  • How to develop a strategy for sharing Values to create ‘culture consensus’
  • How to leverage a mindset of shared responsibility to share Victory
  • How to make Stronger Together a sustainable strategy in the business
Speed Leading

‘The 4 key character traits to become a better leader, faster!’ 

Leading people is tough, particularly in changing times, and everyone has an opinion on how to lead, and what makes a good leader. So, what is the best way to become a better leader, faster?  Ask a leader of leaders. Troy Hazard is a business veteran with eleven companies he has founded, built and sold over 20 years.

His entrepreneurial and leadership excellence was recognized when he was elected Global President of the Entrepreneurs’ Organization. This group is made up of some of the world’s greatest business leaders, employing 1.7 million people around the world with combined revenue of $160 Billion. In short, Troy has proven himself in one of the toughest leadership roles on the planet.

In this session, he will explain why the speed of your personal evolution as a leader has a direct impact on the evolution of your business and those you lead. And he will uncover the 4 key character traits that make up a good leader. Armed with this information you will quickly become more focused, balanced, aware and effective. Troy’s presentation delivers real-life leadership lessons to improve your skills and to maximize your impact as a leader, faster:

  • Learn how to be aware of your own leadership evolution
  • Learn how to lead in truth, not fear
  • Learn the 4 key character traits of a true leader, from a true leader
  • Learn how to hire and inspire staff in good, and in tough times
  • Learn how share, and create a culture of conscious collaboration
  • Learn how to manage personal growth with business growth
  • Learn how to lead, at speed
Revenue Through Relationships

The 6 degrees of customer connection

In a world of connectivity, why is it that we sometimes fail to really ‘connect’ as humans. In our personal lives, we all enjoy the relationship that revolves around authenticity, honesty, openness, vulnerability, and respect. Yet in business, we often treat the development of key relationships as a mechanical event, as opposed to an emotional bond with another person. Why is that so?

In a world of faster, better, yesterday, Troy will uncover the real reasons why we need to embrace the true emotion of a relationship in business and harness that to the true value of the technology with which we have come to rely on so heavily.

He will demonstrate what defines best practice when you are building a relationship marketing program for your business and show you how you can get an effective programme started easily.

Troy will also offer examples of how to develop a sense of unity in the relationships you develop with yourself, your greatest supporters, your peers, business influencers, your community, and of course ultimately your clients. Troy’s presentation delivers answers to the following key questions:

  • How to identify the 5 key reasons why people do business with you 
  • How to develop the 6 relationships that drive revenue in your business
  • How to use the new voice of word of mouth
  • How to talk TO your customers not AT them
  • How to make your relationships emotive, distinctive, and collaborative
  • How to make actions speak as loud as words
Going Global

‘The street fighters survival guide to the global economy’

It’s a question that is on everyone’s mind. How am I going to compete in a global economy?   Should I be focusing on defending my ground against global predators, or attacking them on their turf?

For many, the thought of competing in a global economy is nothing more than a nervous distraction. Do you simply circle the wagons, or face the challenge of time zones, long flights, and language misinterpretations. Or should you be doing both?

Troy Hazard has lived some of those frustrations. And from that has developed some simple street fighting steps to take your business to the suburbs and cities of another country, all the while keeping a watchful eye on your backyard. Through his 20 years as a business consultant and business owner of eleven companies Troy has worked and consulted in 16 countries, and spoken on international business in 23 countries around the world. Add to that he is a past global president for the Entrepreneurs’ Organization and you have a wealth of knowledge that will cut days and months off your strategic development on how to compete in a global economy.

In this presentation, Troy will offer up answers to some of the questions that are on your mind and give you a roadmap on how you can approach a strategy to go global.

Troy’s presentation delivers street fighting solutions to:

  • How to identify the 5 key reasons why people do business with you 
  • How to develop the 6 relationships that drive revenue in your business
  • How to use the new voice of word of mouth
  • How to talk TO your customers not AT them
  • How to make your relationships emotive, distinctive, and collaborative
  • How to make actions speak as loud as words
Embrace Evolution

‘Be first to change or first to die!’

It’s a fact: change is constant, change is inevitable, change, is good…Unless of course, it’s forced.

As business leaders, we’d all love to come out and tell our team to Change or DIE! And in fact, for many years this was the catch cry in Troy Hazard’s businesses. Until he learned that the more effective way to facilitate change was to ‘embrace evolution’.

Through his 20 years as a business consultant and business owner of eleven companies, Troy has turned around countless businesses. He has done this through his philosophy to make change a consciousness in the business, not just an action. And to do that, you need to embrace evolution.

In this presentation, he will walk participants down the path to conscious change. Troy will identify the killers of change and how to avoid them, the drivers of change and how to harness them, the facilitators of change and how to inspire them, and how to put this all into your master P.L.A.N.

Troy’s presentation delivers real-life lessons:

  • How to avoid the 4 key things that cripple a culture of conscious change
  • How to develop evolutionary awareness in your business
  • How to develop a culture in your business that drives change
  • How to hire and inspire team members to be evolutionary
  • How to develop your P.L.A.N. to embrace evolution

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