Greg Nathan: When Things Go Wrong
Greg’s Healthy Franchise Relationships 2-Minute Tip This was a tip that Greg sent out last year, but I only got as far as being stuck in an elevator and I think my ability to visualize stopped me short of completion. 😊 (Or more likely I was interrupted by something pressing.) Well, this week I read […]
Do WE Have the 5 Key Attributes? Greg Nathan’s Franchisor Wheel of Excellence
Recently I had the pleasure of meeting (continent to continent) with our dear friend and Founder of the Franchise Relationships Institute, Greg Nathan. Many of you know Greg and his extraordinary contribution to the franchise industry—through his research and books, as well as his Franchise Relationships Bootcamps and varied speaking engagements, which have created change […]
Healthier Franchise Relationships with Greg Nathan
Have you considered helping your team take their healthy franchise relationships skills to the next level by working with the international thought leader, Greg Nathan and his team at the Franchise Relationships Institute? Maybe it’s been on your ‘wish list’ but the stars have not yet aligned to make it happen? Well, here’s your chance […]
‘Must Reads’ from the Franchise Relationships Institute
Looking for ways to support your internal team and your franchisees in building healthy franchise relationships? Whether Greg Nathan’s pivotal book Profitable Partnerships is part of your regular onboarding process for new franchisees, you use The Franchisor’s Guide to Improving Field Visits as foundational training for your field staff, or you use Greg’s The Franchise […]
Greg Nathan: Would You Like A Portrait With That? – Greg’s Healthy Franchise Relationships 2-Minute Tip
I absolutely loved this story of service excellence which Greg passed on recently and wanted to do the same… “We all love an interesting customer service story, so I’m going to share two contrasting experiences from similar businesses. The lessons are compelling. But first, some good news. Last week The Franchise Relationships Institute was awarded […]
Incident on the Escalator: Greg’s Healthy Franchise Relationships 2-Minute Tip
To give feedback…or not to give feedback… LOVE both the picture Greg creates (made me laugh and cringe at the same time), as well as the insights to follow. Read on… “What are you like at receiving feedback? The truth is, when it comes to feedback most of us prefer to be givers than takers. […]
Lessons From a Man Who Grows Brains – Greg’s Healthy Franchise Relationships 2-Minute Tip
Research shows that new brain cells are created when we feel valued and are learning new things! Greg Nathan talks about neurological research that determines how to create (or kill off) brain cells and it’s fascinating. Read on… “Earlier this month I attended a two day workshop on the latest brain research with leading neuroscientist […]
Greg Nathan's Tip #23: Cloning Franchises: Insights from the northern leopard frog
This week Greg offers tips on how to effectively manage a multi-unit franchise company. Cloning Franchises: Insights from the northern leopard frog If you are a franchisor I bet you've wished once or twice that you could clone your best franchisees. Actually, you can. It's called multi-unit franchising. Like cloning, which started in 1952 when […]
Greg Nathan's Franchise Relations Tip #20
Franchise Relations In Greg Nathan's Franchise Relations Tip #20, Greg shares his personal experience of moving from franchisee to field manager. Through this transition, Greg learned first-hand just how tough the role of field manager could be. Check out his most recent Tip and join Greg in recognizing and appreciating those who hold… The Toughest […]
Greg Nathan's Franchise Relations Tip #19
Franchise Relations In Greg Nathan”s Franchise Relations Tip #19 Greg talks about the difference between proactive planners and opportunistic planners and the effect each management style has on those they work with. Checkout Greg’s latest Franchise Relations post and find out more about … The Boss Who Causes Stress Franchise Relations Tip #19 by Greg […]
