10 Tips to Support Franchisees at the Personal Level

For a franchisee, business and personal life often blend together. While there are downsides to this, the upside is the commitment they bring to looking after their staff and their customers. According to the world’s leading franchise business psychologist Greg Nathan at the Franchise Relationships Institute (FRI), data recently collected highlights a need for franchisor […]

Greg Nathan: Franchisee Wheel of Excellence

Last week, Greg Nathan was stateside and spent the day with one of our franchise clients (with more to come this week) talking franchise relationships, as he does so profoundly. A member of Team SPEAK!, who had not had the privilege of seeing Greg live, was able to attend. Hearing her bubble over this morning about Greg’s […]

Greg Nathan: The Franchisee/Franchisor Relationship—When Do We Get To The “WE” Stage?

This month we’ve been featuring Greg Nathan, founder of the Franchise Relationships Institute, and talking about all things franchisor/franchisee! In this week’s video interview, Greg and I talk about the 6 stages of the franchisor/franchisee relationship…and WHEN does it get to WE? Greg’s book, The Franchise E-Factor walks through these easily identifiable stages. Let me […]

How Excellent Are WE? Greg Nathan’s Franchisor Wheel of Excellence

This month we’ll be featuring Greg Nathan, Founder of the Franchise Relationships Institute, because of his extraordinary contribution to the franchise industry—through his research and books, as well as his Franchise Relationships Bootcamps and varied speaking engagements, which have created change for SO many franchise systems. I sat down with Greg recently to talk about […]

Recovery Ongoing: Supporting Franchisees in Crisis from Greg Nathan

In thinking about so many of our franchisor friends which have franchisees working to recover from the damage of the recent hurricanes, I remembered a wonderful and useful article Greg Nathan shared a few years back. I thought I’d pass it along it hopes that it may be useful to some of you. Greg Nathan’s […]

Out-Of-The-Box Team-Building Ideas!

Out of the Box Team-Building Ideas! Team SPEAK! has been talking a lot about team-building recently—both for us, as a growing small business, and especially as we learn from listening to our clients’ successes!   I had the privilege of hosting an IFA Roundtable in February on Convention Planning, during which several memorable team-building successes […]

Having John Francis at your next franchise event will be a game-changer!

In most franchise circles, John Francis needs no introduction. It’s very possible he’s spoken at a franchise convention or meeting you’ve attended or planned, served on a franchisor board or industry committee you are familiar with — OR maybe you’ve just been lucky enough to spend some time with John at a franchise industry event. […]