10 Tips to Support Franchisees at the Personal Level
For a franchisee, business and personal life often blend together. While there are downsides to this, the upside is the commitment they bring to looking after their staff and their customers. According to the world’s leading franchise business psychologist Greg Nathan at the Franchise Relationships Institute (FRI), data recently collected highlights a need for franchisor […]
Zoom Tips and Tricks
As a 100% remote company, we have always relied heavily on Zoom to communicate and we understand that this new way of doing business can be challenging! As we continue to navigate this new world, I thought it may be helpful to share some of our favorite Zoom hacks. 1) Quick Invite When you’re in […]
Turning 60 & A Grateful Heart
This week, I celebrated my 60th birthday! I’m lucky, my birthday is always near the U.S. Thanksgiving Holiday. The world feels kinder and more generous of spirit this time of year. Like many, I use my birthday season to reflect and plan, to take stock of where I have been and where I want to […]
A Thanksgiving 2020 Poem
Chris Heeter is a Leadership Speaker, Wildnerness Guide, and Poet who freely admits that much of what she’s learned about humanity comes from dogs and rivers—from her team of 16 sled dogs, who she helped breed, raise, and train, to her decades of guiding whitewater canoe trips. Combined, they create the perfect back-drop for memorable, […]
How to Create a Stable Franchise Relationship from Greg Nathan
We just LOVE how Greg Nathan is able to reframe his own experiences to help us better improve the way we think about the way we conduct ourselves in business and in our relationships. Take for example, his relationship to one Professor Oscar Mink…Professor Mink and the 3-Legged Stool “Early in my professional career, I […]
Greg Nathan’s Healthy Franchise Relationships 2-Minute Tip
We just love, love, love how Greg Nathan can take something seemingly simplistic and see the lessons in it. (And, for full transparency, we love the puppy picture, too.) Like this little red ball for example…The Little Red Ball “The simplest things often bring us the most joy and contain the most important lessons. Like the little […]
Greg Nathan’s Healthy Franchise Relationships 2-Minute Tip
Who doesn’t love a top 10 list? Especially when it’s from Greg Nathan‘s latest franchise research. If you’re looking to improve the effectiveness of your FAC, this is a must-read! 10 Things You Must Know About FACs “What do franchisees and franchisors care most deeply about?” Each year we conduct research to answer this question. […]
Greg Nathan’s Healthy Franchise Relationships 2-Minute Tip
Greg Nathan never writes a boring article and his latest focuses on the ONLY things that matter to drive franchise success. The research may surprise you. Enjoy! The New Science of Positive Franchising “I had some fun on the weekend editing an academic journal article, based on a large study FRI conducted into the factors that […]
Greg Nathan’s Healthy Franchise Relationships 2-Minute Tip
As we’ve been reflecting on mother’s during the past week, I wanted to share Greg Nathan’s article he sent out late last week about the mums in his life. I hope you enjoy it as much as I did…Lessons from Wise Mums “In 2012 we decided not to renew the lease on our offices in Brisbane, […]
Greg Nathan: Franchisee Wheel of Excellence
Last week, Greg Nathan was stateside and spent the day with one of our franchise clients (with more to come this week) talking franchise relationships, as he does so profoundly. A member of Team SPEAK!, who had not had the privilege of seeing Greg live, was able to attend. Hearing her bubble over this morning about Greg’s […]
