Recovery Ongoing: Supporting Franchisees in Crisis from Greg Nathan
In thinking about so many of our franchisor friends which have franchisees working to recover from the damage of the recent hurricanes, I remembered a wonderful and useful article Greg Nathan shared a few years back. I thought I’d pass it along it hopes that it may be useful to some of you. Greg Nathan’s […]
Greg Nathan: A Beautiful Journey
Greg’s Healthy Franchise Relationships 2-Minute Tip I was immediately drawn to Greg’s recent tip, as the opening quote resonated with me greatly, and perhaps it will with you… A Beautiful Journey “’I am saying a journey is called that because you cannot know what you will discover on the journey, what you will do with […]
Greg Nathan: How to Keep Franchisees Growth-Minded – Greg’s Healthy Franchise Relationships 2-Minute Tip
In case you missed it, here’s a SUPER valuable article from Greg Nathan. (If you don’t have time to read it at the moment, it’s definitely worthy of setting it aside for your reading list.) Here it is… “Last week, we held a franchise operations leadership breakfast on the topic “How to Encourage Franchisees to […]
Greg Nathan: 176 Tips for Improving Franchise Communications and Group Meetings
I’m sure some of you saw Greg Nathan’s, 176 Tips for Improving Franchise Communications and Group Meetings, but it’s SO valuable, I wanted to send it out to our franchisor friends just to make sure! It’s really more of an ongoing reference tool, than simply tips—and something that should definitely be passed along! Here’s what […]
Greg Nathan: The Sock Thief – Greg’s Healthy Franchise Relationships 2-Minute Tip
Greg’s Healthy Franchise Relationships 2-Minute Tip The Sock Thief Knowing Greg has a new puppy, I thought I knew where this one was going. 🙂 Read on… “I once operated a bakery cafe where we made all our pastries from scratch. Because our top-seller was apricot danish, we kept a large stock of tinned apricots. […]
Greg’s Healthy Franchise Relationships 2-Minute Tip: Facing Your Franchisee Dragons!
I have to admit, this title grabbed me and I’m thinking it might grab you as well. Read on… “I’m just back from the IFA Convention in Las Vegas where I gave a talk on how to increase franchisee engagement in group meetings and conferences. In this Tip I’m going to share the most important […]
‘Must Reads’ from the Franchise Relationships Institute
Looking for ways to support your internal team and your franchisees in building healthy franchise relationships? Whether Greg Nathan’s pivotal book Profitable Partnerships is part of your regular onboarding process for new franchisees, you use The Franchisor’s Guide to Improving Field Visits as foundational training for your field staff, or you use Greg’s The Franchise […]
Greg Nathan: Would You Like A Portrait With That? – Greg’s Healthy Franchise Relationships 2-Minute Tip
I absolutely loved this story of service excellence which Greg passed on recently and wanted to do the same… “We all love an interesting customer service story, so I’m going to share two contrasting experiences from similar businesses. The lessons are compelling. But first, some good news. Last week The Franchise Relationships Institute was awarded […]
Making Your Board Effective – Greg’s Healthy Franchise Relationships 2-Minute Tip
This seemed like a particularly valuable and tactical tip from Greg, so I wanted to pass it on… “Yesterday at Natadola Beach in Fiji I ticked an item off my bucket list. I wobbled my way to shore riding a wave. Yes it was on one of those longboards from the ’60s and it was […]
Are You Mindful or Mind-Full? – Greg’s Healthy Franchise Relationships 2-Minute Tip
Are You Mindful or Mind-Full? I love this topic and Greg does a wonderful job both illustrating the difference (because sometimes we struggle to see it in ourselves) and providing tips to expand mindfulness each day. Read on… “I recently sat in a workshop on Mindfulness led by a psychology colleague. Later, while chatting about […]
