Lisa Ford: “We Don’t Have Any Lemons Today” Service
Customer loyalty expert and rock star speaker, Lisa Ford uses humor and real-life stories (like the one in the video below about lemons 🙂 ) to illustrate the irony of the customer service nearly everyone talks about, but very few consistently live and execute from the top to the front-lines. Lisa addresses the customer experience […]
The SPEAK! ‘Month of Women’: Lisa Ford – Out-Think, Out-Serve, Out-Execute!
Welcome to Week #2 of SPEAK!’s “Month of Women”! If you missed Week #1, here’s the fact that led to our mission this month. Ready? Less than 10% of keynote speakers are women. Looking at the FANTASTIC female speakers we work with regularly, this should not be. So without further ado, next up is Lisa […]
