Franchise Relationship Expert | Founder of Franchise Relationships Institute
Often described as the international thought-leader and expert on franchise relationships, no one understands the unique challenges and rewards inherent in the franchisee-franchisor relationship like Greg and his team at Franchise Relationships Institute. They have spent 24 years researching the science of successful franchise relations. Working with hundreds of franchise systems around the world, Greg and his team have developed some remarkable tools and models to help franchisors create profitable partnerships. Greg’s presentation style is engaging and his interactive facilitation brings the best out of any group. If you haven’t read Greg’s books Profitable Partnerships or The Franchise E-Factor, or heard him speak, you are in for a rewarding experience. His sessions consistently receive the highest ratings.
Greg Nathan’s Boot Camps
Greg Nathan’s 2019 North American Availability
We will be announcing Greg’s availability for 2019 shortly. Check back soon!
|Deadline to Confirm Greg’s Time with Your Team:
March 2, 2018
|Thursday 4/19/18||Booked: Durham, NC|
|Monday 4/23/18||Booked: Minneapolis, MN|
|Tuesday 4/24/18||Booked: Minneapolis, MN|
|Deadline to Confirm Greg’s Time with Your Team:
August 10, 2018
|Wednesday 9/19/18||Booked: Durham, NC|
*Note: Available dates are as of 1/19/18. Greg’s schedule changes quickly so if you are interested, let us know and we’ll get a hold down on his calendar for your right away!
Founder of Franchise Relationships Institute
Greg is the creative genius behind the Franchise Relationship Institute and is widely recognized as an international thought leader in managing the people issues in franchising. He is a registered corporate psychologist and regularly delivers keynote addresses at franchising conferences around the globe. Greg started life in franchising as a multi-site franchisee with Brumby’s and later became National Marketing and Operations Manager for the franchisor.
He has authored several best-selling books and developed a number of groundbreaking tools and models for the franchising sector such as The Franchise E-Factor and the Nathan Profiler. In 2003, the Franchise Council of Australia presented him with the inaugural National “Contribution to Franchising” Award in recognition of his pioneering work in franchise education and research. Greg is a passionate blues musician and can often be found searching for unusual stringed instruments to add to his collection.
Partial Client List:
- 7 Eleven
- Ben & Jerry’s
- Brightstar Franchising
- College Hunks Hauling Junk
- FOCUS Brands
- Faegre Baker Daniels
- Kumon Institute of Education
- Mrs. Fields
- Primrose Schools
- Right at Home
- Signs By Tomorrow
- Super Shuttle
- Taco John’s
- The Dwyer Group
- The Melting Pot
- Tilted Kilt
Having personally attended Franchise Relations BootCamp and the outstanding session my team had with Greg Nathan, I've benefited tremendously from those experiences. Obviously, there are many management practices that work in any business situation but working with your company enabled us to focus specifically on the franchisee/franchisor arena and how to effectively manage the relationship to the benefit of both parties. I think every franchise system needs this training!
We had Greg Nathan recently deliver a custom, 2-day Franchise Relations Boot Camp to 4 of our brands and to our International team. WOW! - what an amazing experience! I continue to get comments from participants saying that they feel much better equipped to help support their Franchise Partners in the field as a result of Greg’s session. His process of teaching the team a new tool or technique, allowing them to develop the concept in small groups and then helping them understand the psychology behind the process and the actual methodology itself was amazing. From our newest Franchise Business Consultant to our Brand Presidents the takeaway value was extremely high. I’ve never experienced any other workshop or presenter who so effectively layers the building blocks of learning. This is an investment that I think every franchise system should make!
You are quite frankly the best in your field.
Greg Nathan is the master of the dynamics of the franchise relationship, which lies at the core of successful franchising.
Greg Nathan translates pointed headed organisational psychological theory into excellent commercial practice.
The ‘buzz’ was that your program was terrific. It seemed that all who attended liked the idea that you extended the boundaries of the Forum programming in a unique and very beneficial way.
Your presentation was one of the highlights of the Conference. Everyone found it extremely relevant and useful for their business.
Great job at the Franchise Appreciation Day. Your sessions were fantastic.
We received an overwhelming response from your presentation.
Greg Nathan presented before the Southeast Franchise Forum in Atlanta and received stupendous reviews.
We will continue to use your ideas, thoughts and recommendations far into the future. We have used consultants in the past but none has been as helpful as you. You have a very down to earth approach. We couldn't be more impressed.
It was truly a pleasure having you come to our conference. Your presentation was fantastic and the feedback from our clients was excellent.
Superb!! I know everyone got a lot out of the session and I would highly recommend Greg for future speaking engagements.
If you are looking to ensure that your field team and it's leadership are clear on the best ways to maximise the outcomes from the Franchisor/Franchisee relationship, then this workshop is an absolute must.
Our operations team said this was the best group session they have ever experienced.
We were really pleased with the course. It couldn’t have gone any better.
On behalf of the entire Signs By Tomorrow system, I would like to thank you for your superb presentation and workshops during our National Meeting.
I have received great feedback, all reinforcing how motivational your presentations were. Your unique appreciation of franchisees’ needs provided both a practical and insightful perspective to all attending. Thank you once again for not just meeting, but surpassing our expectations.
Thank you for an informative, professional and humorous presentation. The environment you created from the start greatly assisted in getting franchisees and ourselves working together.
Thank you for helping our franchisees grow. Another great interactive talk. You inspired many.
We are all absolutely thrilled with your participation with our team. We are continuing to reap the rewards of your work with us.
I found your method of delivery fantastic and hope to see more of you assisting in the driving of our culture and market share. Thanks very much for your inspiring input to our conference.
My thanks for running a great session at our recent Conference. After speaking to most of the group they believe it was the highlight of their time spent at the Conference and very worthwhile for their businesses.
The underlying message regarding the responsibility of the franchisee to themselves for their success was refreshing. All the feedback we received from our franchisees was extremely positive.
For the second year in a row we have brought Greg Nathan in to work with our support center and field teams. Once again, he knocked it out of the park and we’ve heard nothing but positives from our attendees. He created a fun and engaging environment for our very diverse audience which included HR, Training, Field Operations, Legal, Franchise Administration, Field Marketing for all brands and Real Estate Development – every single participant felt they received great value from attending. His interactive sessions created so much opportunity for practical learning that he literally had us all on the edge of our seats! The remarkable thing about working with Greg is his gift for making you feel as though he is one of our organization’s leaders – he wasn’t just a guy who took a few notes on the company and then went out to present. He internalized our culture and spoke right to US, giving practical, immediately usable information. Every facilitator should do that – but they don’t! Greg has a unique talent, and we love continuing to learn from him and look forward to our next level of Franchise Relationships 2.0!
This facilitated workshop shows franchisors and franchisees how to ensure their Franchise Advisory Council (FAC) gets off on the right foot. We explain what practices drive productive FACs and then facilitate a proven process that enables the group to “customize” its own FAC process using principles that work.
A workshop for the whole franchisor team — administration, marketing, operations, IT and finance people — for building a successful franchising culture. Includes teaching of vital principles, case studies and small group exercises all designed to raise awareness of the needs of franchisees and the franchisor’s role as a leader and facilitator of best practices.
This professional development workshop is for field support consultants and operations executives, including regional managers or master franchisees. It is based on the popular book, The Franchisors Guide to Improving Field Visits, and includes teaching of vital principles, case studies, small group exercises, questionnaires and the practice of relevant skills — all designed to improve the knowledge, skills and confidence of the franchisee support team.
Greg Nathan regularly addresses franchise industry conferences around the world, sharing principles, stories, case studies and the latest research on what franchisors need to know if they are to build a prosperous franchise network with happy, profitable franchisees.
If you are looking for a practical conference session to inform and inspire franchisees to make more money, deliver a great customer experience and find more enjoyment through their business, this is the one. It is based on the Franchisee Wheel of Excellence, developed by Greg from years of original research with thousands of franchisees. Greg will explain the five pieces of the Wheel and the science behind them, while engaging franchisees in practical exercises to get them thinking about what they will do to put their new knowledge and insights into action. This session helps franchisees to play as a team, reinvigorate their passion for the brand, rebuild their personal vitality and work more intelligently on their business. It is also a reminder that they are responsible for making success happen and will leave them with a list of practical strategies to implement.
An ideal keynote for mixed franchisee and franchisor audiences this session explains why a constructive relationship is so vital for success, what gets in the way and what franchisees and franchisors can do immediately to enhance the quality and value of their relationships. Greg includes an explanation of the Franchise E-Factor model in this session which often helps create a big shift in the franchisee/franchisor relationship for many franchisees.