Meetings with Remarkable Chairmen: Greg’s Healthy Franchise Relationships 2-Minute Tip
From tactical advice to situational awareness. Greg Nathan shares fantastic insights from franchise industry leaders. Read on… “Over the past two weeks I’ve had the privilege of spending time with two remarkable people, both newly appointed Chairmen of their respective franchise associations. The first of these was International Franchise Association (IFA) Chairman, Aziz Hashim, who […]
Indifferent Service – The Silent Killer of Customer Loyalty
Frequently we are asked to find a speaker who can help franchisees create a culture of service with their front-line staff. Ensuring that their brand’s promise is being delivered to their customer is a common challenge for so many of our clients. Customers don’t complain about indifferent service. They just don’t come back and they […]
23 Best Productivity Tips of the Year – Tip #8 – HUG YOUR DOG!
Being a nut for both productivity tools and dogs, this post really nailed it for me! I bet you are wondering what’s the connection between the two? Check out this entertaining and practical post by Larry Kim from his recent Inc. Magazine article: 23 Best Productivity Hacks of the Year 23 Best Productivity Hacks of […]
Why Bullies Make Bad Leaders – Greg’s Healthy Franchise Relationships 2-Minute Tip #110
In Greg’s most recent Tip, he shares some really valuable research about the long term results gleaned from two very different management styles… Why Bullies Make Bad Leaders – Greg’s Healthy Franchise Relationships 2-Minute Tip #110 By Greg Nathan I recently watched “Dawn of the Planet of the Apes”, a movie about two styles of […]
The Man Who Wouldnt Put Down His Phone – Greg’s Healthy Franchise Relationships 2-Minute Tip #109
HA! I love this week’s Tip from Greg. I too have been oh so guilty of judging others for seemingly disengaging from contact with what’s going on around them – at a table, in a meeting or on a phone call. Read on to find out what was really going on… The Man Who […]
A New Franchisee Tipping Point – Greg’s Healthy Franchise Relationships 2-Minute Tip #107
Heartfelt congratulations to Greg for his recent induction into the Franchise Council of Australia’s Hall of Fame in recognition of the work he and his team at the Franchise Relationships Institute have done in franchising over the past 26 years. A BIG THANK YOU from Greg to you! “The culture of creative collaboration is […]
Is A Third Party Event Management Firm Worth the Cost? (Hint: Not Always)
In conversations with our franchisor clients, we are we are frequently asked when might be the right time to engage a third party event management firm. One of our valued partners, Actio Marketing recently posted a great article about just this topic and we thought it well worth sharing. Actio’s extensive experience working with many franchise and […]
Making Franchise Awards Events Meaningful & Memorable
Everyone wants to make your awards event meaningful and memorable for all of your franchisees, not just your award winners, but how do you do it? In our work with hundreds of franchise organizations and the most in-demand franchise speakers, we have a chance to hear some really great ideas for how creative franchisors are […]
Paying Tribute to American Workers – Happy Labor Day!
Nothing is more exciting to me these days that a three-day, holiday weekend at home! We are all so busy these days, the thought of hanging out with friends and neighbors, playing some music, spending time in my weaving studio, hiking with our Chief Fun Officer and generally chilling sounds like heaven. I was thinking […]
Building Rock Solid Relationships – Healthy Franchise Relationships Tip #103
In this week’s tip, Greg Nathan hones in on the importance of R-E-S-P-E-C-T with his deep understanding of how human beings function in the franchise relationship, with a distinctly Aussie flair! Building Rock Solid Relationships – Greg’s Healthy Franchise Relationships 2-Minute Tip #103By Greg Nathan In 1981 a young musician called Shane Howard made his […]
