Change is in the Air (and Always Has Been)
One of my biggest personal “Ah Ha's!” in the last year has been that change just “is.” In every moment all we have is change. This idea that things remain the same is an illusion and embracing that everything is in a state of constant state of change has given me an entirely different point […]
Why Franchise Relationships Get Strained
Relationships are hard. Period. From personal to professional, anyone who is successful in their relationships knows that it takes serious work that is conscious and continuous. When it comes to franchising, there’s no one who “gets” how to build healthy franchise relationships more than Greg Nathan. And we are lucky to have Greg here in […]
Want to Know What Your Franchisees Love About Your System?
If you haven’t participated in Franchise Business Review’s (FBR) franchisee satisfaction research previously–it’s something to check out before end of year. You can participate in the 8th Annual Awards and Study confidentially (and FREE) to find out if your brand can be named a top franchise opportunity on their website and in their 2013 […]
Anatomy of a Great Franchise Conference – Murphy Business Case Study

Recently, I had the pleasure of attending the Murphy Business Annual Franchise Convention and can I just say “WOW!”? Roger Murphy and his amazing team put on an extraordinary event. Evelyn Perdomo, V.P. of Corporate Services at Murphy Business and Financial Corp, absolutely knocked it out of the park in every way. She and her […]
Greg Nathan – Fall 2012 Travel and Franchise Success Survey

Many of you have been awaiting the results of the Franchise Relationships Institute’s (FRI’s) most recent ground-breaking research, the Franchise Excellence Research Report. This study presents the long-awaited results of FRI’s 2011/2012 Franchisee Success Study — a large, scientific study into what drives franchisee performance and satisfaction in today’s environment. This report contains data from 1,852 […]
How to Stay Focused on What’s Possible! – A Lesson from Jessica
How to stay focused on what’s possible! Everyone who knows me personally knows that I’m a personal development junkie. Recently, I’ve been thinking a lot that running your own business really is the ULTIMATE personal development course. Your ‘stuff’ (the thoughts, habits and perceptions of the world that you operate from) is right in front […]
The Impact of Inconsistency

This week, Troy Hazard provides us with a personal story of how the lack of consistency in a business can impact its sales and service success even in ONE DAY! One bad experience can steamroll into a loss of business more quickly than ever before. We all know that the stats used to be that […]
No Divas!
We started SPEAK! four short years ago to provide franchisors with an easy, one-stop resource for franchise-savvy professional speakers, trainers and facilitators to help educate, inspire and motivate franchise audiences. Along the way, we adopted our now, non-negotiable “No Diva” policy. Every new client and meeting planner we speak with literally laugh out loud when […]
Tips for Planning a Successful Franchise Conference for Emerging Franchisors

Recently, I had a very fun and animated conversation with a passionate franchisor who was about to put on their first conference. She had a long list of well-thought-out questions which really demonstrated her commitment to providing her small group of franchisees a valuable experience. Some of her questions included: What does a typical franchise […]
What Do Aspen Trees and Franchising Have in Common?

This week, Greg Nathan provides us with an analogy on how Aspen trees can be used in describing how a franchise network operates. Aspen trees are a great analogy for a franchise network. A few weeks ago, while in Denver, I had an opportunity to go for a drive in the Rocky Mountains with a colleague, […]