Is A Third Party Event Management Firm Worth the Cost? (Hint: Not Always)

In conversations with our franchisor clients, we are we are frequently asked when might be the right time to engage a third party event management firm.  One of our valued partners, Actio Marketing recently posted a great article about just this topic and we thought it well worth sharing.  Actio’s extensive experience working with many franchise and […]

Making Franchise Awards Events Meaningful & Memorable

Everyone wants to make your awards event meaningful and memorable for all of your franchisees, not just your award winners, but how do you do it?  In our work with hundreds of franchise organizations and the most in-demand franchise speakers, we have a chance to hear some really great ideas for how creative franchisors are […]

Paying Tribute to American Workers – Happy Labor Day!

Nothing is more exciting to me these days that a three-day, holiday weekend at home!  We are all so busy these days, the thought of hanging out with friends and neighbors, playing some music, spending time in my weaving studio, hiking with our Chief Fun Officer and generally chilling sounds like heaven. I was thinking […]

Building Rock Solid Relationships – Healthy Franchise Relationships Tip #103

In this week’s tip, Greg Nathan hones in on the importance of R-E-S-P-E-C-T with his deep understanding of how human beings function in the franchise relationship, with a distinctly Aussie flair! Building Rock Solid Relationships – Greg’s Healthy Franchise Relationships 2-Minute Tip #103By Greg Nathan  In 1981 a young musician called Shane Howard made his […]

Whoops, Wrong Person! – Healthy Franchise Relationships Tip #102

There are few things worse than the sinking feeling when we realize a text or email is headed off to the wrong person! In this week’s Tip, Greg shares a scary tale of a business consultant verbally degrading a franchise to his colleagues.  And don’t you know, he hadn’t hung the phone up properly and […]

Are Company Stores a Good Idea? – Healthy Franchise Relations Tip #98

This tip from Greg Nathan really spoke to me today. Periodic re-evaluation of what has become “conventional wisdom”, “common sense”, or what “everyone believes” is never a bad idea! Stepping back and taking real, measurable stock of what IS often gives the most clarity to the vision of what COULD BE – and the best […]

Looking for 100% engagement AND 100% content from your next franchise keynote speaker?

Dan Thurmon, CSP, CPAE, is the perfect choice to kickoff or close any franchise conference through his unique combination of both an essential message and a show-stopping performance. Through is signature keynote, ‘Off Balance on Purpose’, Dan enables franchisees and franchisors to see past their current obstacles, reconnect to their passion for their business, and […]

Healthy Franchise Relations Tip #43 – The Invisible Factor

Here’s a tip from Greg that is well worth sharing.  Being present and fully engaged in every moment is a lifelong practice.  Certainly for me, I can get so focused on the checklist, getting things done and meeting objectives, that sometimes I forget to fully ‘be’ with what is occurring in this moment. Check out […]

Do You Really Know What Your Franchisees Are Saying About Your Brand?

Recently, Michelle Rowen, President of Franchise Business Review, and I had a chat about the upcoming Franchise Satisfaction Survey.  Michelle took me through a tour of what their survey does and the wealth of data that is available to franchisors who participate.  WOW! WOW! WOW! – I can’t imagine running a franchise system without this kind […]