Delray Beach, FL
$15,000 – $20,000
Fried Pickle Chips!
Ryan Minton speaks to organizations across all industries on the measurable impact of positive leadership on frontline teams and how it drives exceptional customer experience.
With more than 25 years of hands-on leadership experience in hospitality, Minton began his career at a hotel front desk and advanced through every department and leadership level to serve as General Manager and Senior Vice President for global brands including Marriott International and Hilton.
His operational leadership background informs every keynote, translating real-world experience into practical strategies that resonate from the C-suite to the frontline.
Minton partners with associations, franchise systems, corporations, healthcare organizations, financial institutions, hospitality brands, and multi-unit operators to elevate culture, engagement, retention, and service performance at scale.
With over 20 years of experience leading world-class hospitality brands, Ryan Minton is a Best Selling Author, Keynote Speaker and an influential voice in creating exceptional customer and employee experiences. As a senior executive representing hospitality giants like Hilton, Marriott, and IHG, Ryan has a proven track record of driving record revenues, profits, and engagement through his keen eye for operational excellence and talent for fostering dynamic teams.
Regarded as a top speaker and social media influencer in customer and employee experience, Ryan brings a unique blend of strategic vision and on-the-ground leadership. He has been internationally recognized as one of the World’s Best Speakers in two separate categories – Hospitality and Customer Experience – by Global Gurus for his ability to inspire audiences through storytelling and actionable insights. Ryan also sits on the Forbes Business Council and holds an expert panel position with Newsweek.
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In this heartfelt and humor-filled keynote, hospitality leader Ryan Minton reveals the profound connection between employee fulfillment and exceptional guest experiences in franchise environments. Drawing from real-world successes with leading franchise brands, Minton shares engaging stories and actionable strategies that show location leaders how to create environments where employees thrive and customers feel truly cared for. This high-impact session demonstrates how authentic leadership and genuine employee appreciation transform into memorable customer experiences across every franchise location. Perfect for General Managers, District Leaders, and Multi-Unit Operators who understand that their most powerful competitive advantage is a team that feels valued, supported, and inspired to make every guest interaction count.
Discover how successful leaders unlock extraordinary guest experiences by empowering their frontline teams. In this dynamic presentation tailored for location managers, Ryan Minton reveals proven strategies for implementing BPA (Blowing People Away) while maintaining service consistency. Through real-world examples, managers learn how to transform hourly employees into passionate brand champions and create a culture of exceptional service within their operations.
In today’s competitive franchise environment, exceptional performance starts with leadership that shows up positive. Hospitality expert Ryan Minton reveals how location leaders can transform their operations by building cultures where teams consistently deliver their best. Perfect for General Managers and location leaders, this presentation delivers practical strategies for creating energized teams that drive growth and guest satisfaction in your operation.
Transform your location’s approach to sales from transactional to truly meaningful guest experiences. Ryan Minton delivers game-changing insights for location leaders in hospitality, retail, restaurant and service-based businesses. Through compelling success stories, discover how to create authentic guest connections in high-volume environments while maintaining brand excellence. Leave with immediately implementable solutions for creating a customer-centric sales culture that drives both revenue and loyalty in your operation.
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