Mike Abrashoff: Leadership Matters & Culture is Everything

From the lowest ranked performance to the shining star. Would you love to see turn around like that for some of your franchisees? How could that sort of transformation impact your franchise system? Mike Abrashoff took command of the USS Benfold, while morale was low, turnover was high and performance ranked at the bottom of the […]
Gerry O’Brion: Your Brand Comes Alive on the Frontline!

Gerry O’Brion, founder of What Big Brands Know®, says… “A franchise’s branding comes from corporate, but your brand is built mostly when front line employees talk to your customers. The frontline is where your brand comes to life for the people that give you money…the ones that ultimately, grow your brand.” When Gerry is booked for an […]
Lessons My Puppy Taught Me: Greg’s Healthy Franchise Relationships 2-Minute Tip

We all love our pets and teach them, but what can we learn from them? This is now one of my favorite of Greg’s Tips! Having been a Bark Busters franchisee years back, as well as a passionate lover of several furry family members, I can’t get enough of watching their behavior! Read on… “We […]
Is Your Event Planning Team Big or Small?

Event planner is ranked as the 5th most stressful job in 2016! And, of course, in the franchise world, often this critical function is added to the job description of someone who has a MANY other responsibilities. 🙂 Whether your event planning team is big or small, we ran across a few awesome ideas recently and […]
Incident on the Escalator: Greg’s Healthy Franchise Relationships 2-Minute Tip

To give feedback…or not to give feedback… LOVE both the picture Greg creates (made me laugh and cringe at the same time), as well as the insights to follow. Read on… “What are you like at receiving feedback? The truth is, when it comes to feedback most of us prefer to be givers than takers. […]
Troy Hazard: Real Experience. Real Impact. Real Change.

Let’s be honest, there are a LOT of inspiring, engaging speakers out there. HOW do you narrow down the options to find the best match for your franchisees and franchise climate this year? Two words: franchise experience So, as we continue to feature speakers that have been franchisees this month, here’s one of our long […]
Meetings with Remarkable Chairmen: Greg’s Healthy Franchise Relationships 2-Minute Tip

From tactical advice to situational awareness. Greg Nathan shares fantastic insights from franchise industry leaders. Read on… “Over the past two weeks I’ve had the privilege of spending time with two remarkable people, both newly appointed Chairmen of their respective franchise associations. The first of these was International Franchise Association (IFA) Chairman, Aziz Hashim, who […]
Why is a Speaker Intro so Important?

When you’ve invested time and precious event dollars on a professional speaker, making the most of this investment makes sense, right? Here’s one simple way that you may not have considered. To set your speaker up for success the moment they take the stage, the speaker intro is pivotal! An effective speaker intro should: Be […]
The Growth Mindset Test – Greg Nathan’s Healthy Franchise Relationships 2-Minute Tip

Do you have a “bring it on” mentality? Greg Nathan discusses the growth mindset with a quick 3 point challenge at the end. Read on… “I was recently conducting a debriefing session with a team of senior franchisor executives on the results from their latest franchisee satisfaction survey. One interesting finding was a significant increase […]
Craig Zablocki: Using humor to open minds and overcome obstacles

Do you love laughter, but have concerns about trusting a “funny guy” to deliver a message to your franchisees? That’s understandable! Years ago, I recall being in a convention setting where the result of a canned, humorous keynote was at best, a short break from the delivering of real value, and at worst, alienating to […]