Greg Nathan: Franchisee Wheel of Excellence
Last week, Greg Nathan was stateside and spent the day with one of our franchise clients (with more to come this week) talking franchise relationships, as he does so profoundly. A member of Team SPEAK!, who had not had the privilege of seeing Greg live, was able to attend. Hearing her bubble over this morning about Greg’s […]
Seth Mattison: Every Generation Has Its Own Story
“Every generation has its own story.” Seth Mattison‘s research, intuition and personalized message inspire an understanding and respect that builds meaningful relationships… relationships that can transform the culture of a franchise system AND connect with customers authentically. Because, as Seth says, “deals get done in relationships”. On stage, Seth is energetic, passionate and uses humor brilliantly to inspire […]
Engage Mid to Low Level Performing Franchisees at Your Next Convention!
Through the years and most recently at the IFA Business Solutions Roundtable that I hosted again this year, we hear franchisors asking, “How can we increase the attendance of and then better engage our mid-level and low-level performing franchisees at our yearly conventions?” We always have our ears open for ideas and tips on this, […]
Greg Nathan’s Healthy Franchise Relationships 2-Minute Tip

As usual, Greg Nathan‘s latest tip is thought-provoking…from crumbs to cataracts and then on to the connection between change and loss…and on to seeing the positive. Read on…What Has Been Seen Cannot be Unseen “I’ve always been a messy desk person. Actually, if I’m honest, I’m just messy. Crumbs on floors, scuffs on shoes, smudges on […]
Future. Change. Teams. Generations. Female.
Do any of those words grab your attention? I’m guessing they do, as we hear many of them, over and over, as we talk to our franchise clients about what their franchise systems are looking to address in their conventions. One FABULOUS solution… Cheryl Cran: Future of Work, Change Leadership. Me to WE Teams. Multi-Generational Collaboration. FANTASTIC female keynoter. […]
John Francis: Could you benefit from an advisory board?
Dear friend, keynote speaker, workshop/breakout trainer, franchise guru/consultant, strategic advisor and all-round nice and fantastically fun guy, John Francis (not sure which of his hats you know best 😊), was interviewed recently about the value of advisory boards. I saw it land in my in-box, listened and thought it could be helpful and valuable for our franchise […]
Kelly McDonald: How to Work With and Lead People Not Like You
I had the pleasure of dining with one of our Colorado-based speakers, Kelly McDonald, last week and I became more excited about her relevant, cutting-edge content which addresses what so many franchise systems are immersed in—working with, leading and marketing to people “not like you”. Whether a diversity among franchise owners, within franchisee staff or your […]
Scott Greenberg: Recruiting, Engaging & Retaining Employees with Intrinsic Motivation
I sat down recently with extraordinary franchise keynote speaker, Scott Greenberg, to talk about all things franchise: the top performing franchisee mindset, franchise culture, millennials, game-changing customer service, franchisor/franchisee relationships and more. As a past elite performing multi-unit franchisee himself, Scott has a unique perspective— and franchisees connect to it immediately. Here, Scott talks about the […]
A Beginner’s Mind
Greetings franchise friends. One of our favorite, dynamic franchise presenters, Dan Thurmon, creates short (less than 3 minutes!) but highly insightful videos each week…from wherever he is traveling. I’ve come to look forward to them! I loved this particular one, on the ‘Beginner’s Mind’ and wanted to pass along. Dan poses these questions: What is the […]
WOW…IFA was fantastic, wasn’t it?!
(read in Dr. Seuss cadence please) …whether in a hallway or lobby, an escalator or elevator, …whether at a roundtable or super session, a meal or cocktail party, …whether walking to or from the convention center, the ladies room or men’s…whoops! 😊 It was an absolute pleasure to meet new industry friends and deepen relationships […]