Did I Have You at Hello?

Steve Harper, Founder of Ripple Central, bounded onto our radar recently through a valued and dear franchise industry friend and we LOVE the opportunities his message uncovers. (Stay tuned for his full details as we officially add him to our SPEAK! roster soon. 🙂 ) “Rippling is all about transcending the traditional ways you […]
Greg Nathan: How to Keep Franchisees Growth-Minded – Greg’s Healthy Franchise Relationships 2-Minute Tip

In case you missed it, here’s a SUPER valuable article from Greg Nathan. (If you don’t have time to read it at the moment, it’s definitely worthy of setting it aside for your reading list.) Here it is… “Last week, we held a franchise operations leadership breakfast on the topic “How to Encourage Franchisees to […]
Ricky Kalmon: Refreshingly Different—Decidedly WOW!

Ricky is fascinating, hilarious (and always tasteful 🙂 ) and “on the edge of your seat” unpredictable as a Stage Hypnotist…but he also delivers an invaluable, motivational and practical message on the power of the subconscious mind in our personal and professional results DAILY. Ricky WOWed one of our wonderful franchise clients earlier this month […]
Mike Abrashoff: Leading With Humility Changes Culture

Former Commander of the USS Benfold, Mike Abrashoff recently reflected on the things he learned from Secretary of Defense William Perry. This is an excerpt: “An arrogant leader makes it tougher for the troops to do their job. Nobody wants to do business with you or your team if you come across in an arrogant […]
Greg Nathan: 176 Tips for Improving Franchise Communications and Group Meetings

I’m sure some of you saw Greg Nathan’s, 176 Tips for Improving Franchise Communications and Group Meetings, but it’s SO valuable, I wanted to send it out to our franchisor friends just to make sure! It’s really more of an ongoing reference tool, than simply tips—and something that should definitely be passed along! Here’s what […]
Seth Mattison: Where Does Your Leader Sit?

“In the new world of work, the leader no longer sits on the top of the chart. The leader sits in the middle of the network—and what a powerful place to be. The leader can connect with everyone—and more importantly, everyone can connect with them.” Looking for a fresh keynoter that rocks your next franchisee convention? […]
Lisa Ford: “We Don’t Have Any Lemons Today” Service

Customer loyalty expert and rock star speaker, Lisa Ford uses humor and real-life stories (like the one in the video below about lemons 🙂 ) to illustrate the irony of the customer service nearly everyone talks about, but very few consistently live and execute from the top to the front-lines. Lisa addresses the customer experience […]
Ford Saeks: ‘Sales Prevention Department?’…Yikes!

Business growth innovator and keynote, breakout or full day workshop speaker/facilitator, Ford Saeks brings invaluable, ready-to-implement ideas, which will boost the sales of your franchisees. Ford is smart, savvy, AND down to earth. He inspires because he connects, not from the stage down (even though he’s on a stage 🙂 )…but from a “I have […]
Andy Core: Why Not Thrive?

Andy Core recently knocked it out of the park for one of our clients! In fact the overwhelming sentiment from the planning team as well as the attendees was, “we wish his session had been mandatory, because people were bummed to have missed it!” Andy is a credentialed, award-winning thought leader on increasing employee engagement, […]
Dan Thurmon: Off Balance On Purpose

So your franchise system is dealing with change, right? Does uncertainty cause your franchise team to grab tight to stay safe? To protect what they have, know or do? OR does change look like opportunity? If you do nothing else with this newsletter, there are a couple quick segments of Dan Thurmon’s video which I highly […]