29 Daily Habits of Incredibly Successful Executives

I loved this fresh article from Inc.com about the state of mind and daily habits of super successful people. I’ve even put post-it notes around the office with a few of my favorites! 🙂 Our friend, franchise industry speaker and consultant, Evan Hackel, shared #4. We totally agree, Evan—“Notice the positive moments.” More soon… Katrina P.S. […]
Sitting Down with Ford Saeks: Internet Marketing Expert & Business Growth Specialist

One of our all-time favorite speakers here at SPEAK!, Ford Saeks, recently sat down with me to talk about franchise growth—and as always, I came away with more than a few valuable tidbits. Ford Saeks Video Series Our conversation includes the following topics: A Passion for Franchises Engagement: A Key Driver in Franchise Success Shortening […]
Where will your next conference theme come from?

A. It will surface as a logical progression during your previous event. B. A brilliant suggestion from a team member. C. A divinely inspired dream! D. None of the above. If you answered D or you’re second guessing the validity of A, B or C, read on! Most likely a fantastic convention theme is produced […]
Evan Hackel: Cooperation. Commitment. Passion. Loyalty.

Cooperation. Commitment. Passion. Loyalty. Could you use more of these within your franchisee relationships? Evan Hackel is one of the most sought-after speakers (and one of my personal favorites 🙂 ) for driving these four transformational values within a franchise system. His keynotes and workshops consistently improve an organization’s culture—increasing sales and satisfaction, improving growth […]
The $2,000 Bottle of Milk – Greg Nathan’s 2-Minute Tips

In today’s 2-Minute Tip, Greg talks about helping franchisees ‘Master What Matters’ – a struggle for most small business owners. Great Tip, Greg! The $2,000 Bottle of Milk It was 12.30 A.M. and my wife and I were dead tired, having just arrived home after a 20 hour flight from Europe. We both felt like […]
The Fine Art of Building Franchise, Business and Community Relationships

Not every franchisee is comfortable creating valuable business relationships out of a room full of strangers. Yet, often the success of their business depends on their ability to create a strong referral network and high level of visibility in their communities. Voila! Enter Debra Fine, global conversational and business networking expert and the latest addition […]
Indifferent Service – The Silent Killer of Customer Loyalty
Frequently we are asked to find a speaker who can help franchisees create a culture of service with their front-line staff. Ensuring that their brand’s promise is being delivered to their customer is a common challenge for so many of our clients. Customers don’t complain about indifferent service. They just don’t come back and they […]
23 Best Productivity Tips of the Year – Tip #8 – HUG YOUR DOG!

Being a nut for both productivity tools and dogs, this post really nailed it for me! I bet you are wondering what’s the connection between the two? Check out this entertaining and practical post by Larry Kim from his recent Inc. Magazine article: 23 Best Productivity Hacks of the Year 23 Best Productivity Hacks of […]
The Man Who Wouldnt Put Down His Phone – Greg’s Healthy Franchise Relationships 2-Minute Tip #109
HA! I love this week’s Tip from Greg. I too have been oh so guilty of judging others for seemingly disengaging from contact with what’s going on around them – at a table, in a meeting or on a phone call. Read on to find out what was really going on… The Man Who […]
A New Franchisee Tipping Point – Greg’s Healthy Franchise Relationships 2-Minute Tip #107

Heartfelt congratulations to Greg for his recent induction into the Franchise Council of Australia’s Hall of Fame in recognition of the work he and his team at the Franchise Relationships Institute have done in franchising over the past 26 years. A BIG THANK YOU from Greg to you! “The culture of creative collaboration is […]