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Former Commander of the USS Benfold, Mike Abrashoff recently reflected on the things he learned from Secretary of Defense William Perry. This is an excerpt: “An arrogant leader makes it […]

I’m sure some of you saw Greg Nathan’s, 176 Tips for Improving Franchise Communications and Group Meetings, but it’s SO valuable, I wanted to send it out to our franchisor […]

We were talking to our friend Marcus Johnson, from the Reno/Tahoe Convention Visitor’s Bureau about franchise convention destinations the other day and he mentioned a great article from the [...]

Have you ever… interacted with a franchise organization regularly (other than your own), and tried to guess what their core values are? Unintentionally, we definitely have! At IFA a couple […]

Customer loyalty expert and rock star speaker, Lisa Ford uses humor and real-life stories (like the one in the video below about lemons 🙂 ) to illustrate the irony of […]

Business growth innovator and keynote, breakout or full day workshop speaker/facilitator, Ford Saeks brings invaluable, ready-to-implement ideas, which will boost the sales of your franchisees. [...]

With a career in franchise development that spans 30 years, Kevin Brown’s ‘Heroes’ message hits home big time with franchisors that are looking for a leadership, customer service, employee [...]

Here’s Part 3 of SPEAK’s series with tips for creating Fantastic Franchise Conventions! In January, I again had the wonderful opportunity to co-facilitate (with Marcus Johnson, Reno/Tahoe [...]

Andy Core recently knocked it out of the park for one of our clients! In fact the overwhelming sentiment from the planning team as well as the attendees was, “we […]

SPEAK! has had the pleasure of working with nationally recognized speaker and branding expert, Gerry O’Brion for a few years now and he continues to exceed franchisor and franchisee expectation, [...]