The Kimono Conundrum – Healthy Franchise Relationships Tip #101
If you have ever worked with Greg or read any of his pivotal books on how to build and sustain healthy franchise relationships, you already know the conversation always seems to lead back to the franchise system’s culture. Building a culture of support, mutual trust and respect and open communication is the foundation of any […]
Are Company Stores a Good Idea? – Healthy Franchise Relations Tip #98
This tip from Greg Nathan really spoke to me today. Periodic re-evaluation of what has become “conventional wisdom”, “common sense”, or what “everyone believes” is never a bad idea! Stepping back and taking real, measurable stock of what IS often gives the most clarity to the vision of what COULD BE – and the best […]
The Most Critical Yet Often Overlooked Step to Success – the DEBRIEF!
If you are a SPEAK! client, you know that we run a debrief on every speaker’s session the week after the event. This has been our practice from the very beginning and our ability to anticipate our client’s needs and deliver a fun, easy, and stress-free speaker experience is a direct result of the invaluable […]
Calling all Franchise Industry Events!
We will be publishing our Q-2 update of SPEAK!’s2014 Franchise Industry EventsCalendar on 4/1/14. Please take a look at the Q-1 calendar and let us know if you have anything to add, update, or delete. Click here to view the calendar. Deadline for new submissions and updates is Monday 3/24/14. Thanks for your help […]
Use Social Proof to Get More Business
This week’s post is from one of our most in-demand business growth speakers, Ford Saeks. Ford consistently earns rave reviews and the feedback we receive most often is how practical, tactical and immediately implementable his tips and tools are for franchisees, area developers and multi-unit owners. Check out Ford in action below. Use Social Proof […]
Do You Really Know What Your Franchisees Are Saying About Your Brand?
Recently, Michelle Rowen, President of Franchise Business Review, and I had a chat about the upcoming Franchise Satisfaction Survey. Michelle took me through a tour of what their survey does and the wealth of data that is available to franchisors who participate. WOW! WOW! WOW! – I can’t imagine running a franchise system without this kind […]
How to Get the Key Messages of Your Franchise Conference to Stick!
In every conversation we have with our franchise clients, at some point we will talk about the success they have had in the past in getting their key conference messages to stick in the minds (and businesses) of their franchisees. What we mean by ‘stick’ is really engagement. It’s about inspiring franchisees to implement and […]
Who Do You Love? An Easy Way to Find the Most Successful Partnerships
I love this next video in my series of conversations with Troy Hazard. He so honestly breaks down how he identifies which clients he works with and which he avoids. Some people list their clients in A, B, C categories, by how much profit they will bring in, etc., but Troy keeps it very simple […]
Mastering the Successful Franchisee Mindset
I always find it interesting to pay close attention to where people lay blame during challenging times, or when things go hay-wire. Some blame all the outside factors, taking the stance of a victim, and others look inside themselves, and figure out their part in the situation. This applies to all aspects of life, but […]
Improved Attitude, Improved Life
I loved today’s thought from Ralph Marston so much, I printed it and taped it to my monitor. Just being reminded that, “no matter how good and positive your attitude may be, you can improve it!”, created a fabulous shift in my thinking for the day. Taking a moment to focus on the very best possibilities […]
