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Community Connection

Physical Distancing drives the need for deep and meaningful Social Connection. How do we stay in touch with a workforce who is suddenly working from home? How do we communicate with franchisees in a meaningful way to: reassure, share our plans for support and help them lead their own teams – all virtually! 

How To’s on working from home, using Virtual Meeting tools, productivity and staying in touch with customers in heartfelt and appropriate ways are her. And yes, sale tools for today’s environment are also listed here.


3 Tips for making VIRTUAL communication more meaningful

Katrina asks communication expert, Debra Fine about authentic, caring communication during the absence of in-person connection.


Former enginerd and social avoider, Debra designs her programs to teach front-line staff, general managers, franchisees, and franchisors how to build influence, increase visibility, gain referrals, cultivate community, enhance business relationships and make the most of meetings through mastering conversational skills and business networking techniques. She is tactical and hilarious!


Interview: Filling the Buckets of Those you Serve

Katrina talks with Alan Stein Jr. about providing “touches” during this time of distancing. “Demonstrating you care is the glue that bonds human connection.”


Former NBA Performance Coach, Alan teaches proven strategies to improve organizational performance, create effective leadership, increase team cohesion and collaboration, and develop winning mindsets, rituals, and routines.


Interview: Traits of the Best Teammates You’ve Ever Had

Alan talks about an exercise he does in identifying the traits of your most valued “teammate” and then challenges us all to BE that teammate. We need great teammates now more than ever—as we disregard traditional org charts and do what the team needs.


4 Ways to Keep Employees Engaged in the Face of a National Crisis

New York Times Best-Selling Authors of Leading With Gratitude: The Carrot Principle and All In, Chester Elton and Adrian Gostick, share a timely and reflective article which takes a historical look at leading through difficult times–and provides tactical ideas for making a difference in your organization.


Chester has spent two decades helping clients engage their employees to execute on strategy, vision, and values. His work is based on research which has revealed the proven secrets behind high-performance cultures and teams.


Hailed as the #8 Leadership Guru & #9 Organizational Culture Guru of 2020, Adrian Gostick helps clients around the world with employee engagement and leadership issues.


Being There Emotionally for our Teams.

Former multi-unit franchisee and motivational speaker, Scott Greenberg, talks to Katrina about the emotional side of this enforced distancing. In franchising we often say, “you’re in business for yourself, but not by yourself”.


As a former award winning franchisee, Scott knows that begin a top performer takes more than a strong skill set; it also requires the optimal mindset. Scott helps franchisees and their employees develop both.


The Foundation of High Performing Teams

Katrina talks to former Blue Angel pilot, John Foley about the basis of high performing teams–human connection.


John is a former Blue Angels lead solo pilot, knock-out keynote speaker, gratitude guru and an expert in high performance teams. He challenges others to rethink and take action.


One of our dear and talented speaker partners, Galen Emanuele, has shares one video/blog per week called #shiftyestribe to drive important conversations, building skill sets, and showing teams how to create exceptional culture and leadership. It’s all about engaging and connecting. We thought during this time, #shiftyestribe could be useful to you and your franchisees.


Galen is an expert in human behavior. His captivating programs teach how to apply the improv concept of “Yes, And” to improve communication, team performance, and create an intentional culture of high-level engagement.

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