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Leading Proactively Through Times of Adversity

This category is designed to support both franchisors and franchisees with leadership strategies and tactics as the landscape around us evolves moment by moment. The goal is to help leaders in all capacities lead their teams, and themselves, through the sometimes overwhelming challenges of lightning fast change to a rebirth of our businesses. 

Focus, Optimism, Energy, Vision and Clear Communication are the recurring themes from our experts.

FOR FRANCHISORS

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COVID-19: Are you ready for the relaunch?

Troy Hazard, franchise industry veteran, author, speaker and entrepreneur presents some things to consider today to protect your business of tomorrow.

Accompanying Are you ready for the relaunch? Overview here.

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Troy has been a franchisee, franchisor and a leading franchise consultant for over 20 years; he’s also owned 11 different companies. This experience produces wisdom and lots of great stories!

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Keep it Simple.

Chris McChesney, co-author of The 4 Disciplines of Execution, speaks to franchise leadership about simplicity during chaos.

Executing in Uncertainty and Complexity

“A leader’s ability to focus and execute is never more important than during times of extreme uncertainty.”            -Chris McChesney

Outline for Executing in Uncertainty and Complexity

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Chris McChesney is a Wall Street Journal #1 National Best-Selling Author – The 4 Disciplines of Execution. In his current role of Global Practice Leader of Execution for FranklinCovey, Chris is one of the primary developers of The 4 Disciplines of Execution.

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Interview: Leadership Presence in Times of Uncertainty

Katrina asks culture and leadership guru, Galen Emanuele, about leadership during these times. Galen addresses leadership ‘presence’, emotional intelligence and thriving relationships.

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Galen is an expert in human behavior. His captivating programs teach how to apply the improv concept of “Yes, And” to improve communication, team performance, and create an intentional culture of high-level engagement.

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Interview: Living Breathing Culture

Galen talks about ‘living, breathing culture’—beyond values and mission statement into actions and behaviors. NOTE: Galen offers his Strategic Culture Plan which walks leadership teams through a detailed process to produce a ‘living breathing culture’.

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Franchise Relationships 2-Minute Tip: Our Time Has Come

Franchise industry friend and guru, Greg Nathan, sent over the above article about leading during this critical time in our franchise businesses and history. Leadership will have a huge and determining factor for the ‘during and after’ of franchise brands. Here are Greg’s thoughts in his Franchise Relationships 2-Minute Tip: Our Time Has Come.

GREG NATHAN BIO

Often described as the international thought-leader and expert on franchise relationships, no one understands the unique challenges and rewards inherent in the franchisee-franchisor relationship like Greg and his team at Franchise Relationships Institute.

For the following four videos, Founder of Franchise Speakers Katrina Mitchell interviews Troy Hazard, current franchisor & business expert; Scott Greenberg, former award-winning franchisee & mindset expert; Vince Poscente, expert on resilience, leadership and motivation.

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Interview: What Should I Focus on Now as a Franchisor – Part 1

From multiple perspectives, Troy, Scott and Vince talk about the focus of franchise leadership during a chaotic times—from determining priorities to communication and connection.

TROY HAZARD BIO

Troy has been a franchisee, franchisor and a leading franchise consultant for over 20 years; he’s also owned 11 different companies. This experience produces wisdom and lots of great stories!

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As a former award winning franchisee, Scott knows that begin a top performer takes more than a strong skill set; it also requires the optimal mindset. Scott helps franchisees and their employees develop both.

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Vince Poscente utilizes lessons from his Olympic ski experience to teach and motivate audiences to accelerate toward big goals with Alignment, Agility and Efficiency.

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Interview: What Should I Focus on Now as a Franchisor – Part 2

Panelists discuss the future, both the preparation for coming out of the downturn, future focused system alignment and the lessons learned for future business intelligence.

FOR FRANCHISEES

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Interview: Creating a Winnable Game for Each Team Member

Chris McChesney, co-author of The 4 Disciplines of Execution, talks to franchise owners about focus, leadership and execution during times of uncertainty.

CHRIS MCCHESNEY BIO

Chris McChesney is a Wall Street Journal #1 National Best-Selling Author – The 4 Disciplines of Execution. In his current role of Global Practice Leader of Execution for FranklinCovey, Chris is one of the primary developers of The 4 Disciplines of Execution.

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Interview: Shift Yes! Let’s get scrappy and DO THIS!

Katrina and Galen talk about tapping into the mindset of the entrepreneur, rebirthed—hopeful optimism.

GALEN EMANUELE BIO

Galen is an expert in human behavior. His captivating programs teach how to apply the improv concept of “Yes, And” to improve communication, team performance, and create an intentional culture of high-level engagement.

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Interview: What Should I Focus on Now as a Franchisee – Part 1

Quick tips for franchisees to help navigate this challenging time both emotionally and from a day-to-day business perspective.

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Interview: What Should I Focus on Now as a Franchisee – Part 2

“Don’t let your short-term view cloud your judgement of the long game”—and more ideas for future thinking during this time.

FOR ANYONE

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Leadership Tips: Leading Different Personality Styles through a Crisis Effectively

Betsy Allen-Manning walks through tips for utilizing and supporting each personality type to make the most of your team NOW and ensure all-in engagement later.

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As a human behavior expert, Betsy presents tactical content on resiliency, teams, leadership, sales, communication and accountability. Her presentations are wildly engaging and energetic. 

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Former Thunderbird Pilot, Nicole Malachowski, knows a few things about resiliency and turbulence. Hear her thoughts!

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First Woman Thunderbird Pilot, Combat Veteran and compelling keynote speaker, Nicole Malachowski speaks on leadership, change, accountability, teamwork and much more.

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Leadership During Times of Uncertainty

Chester Elton, co-author of Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results, sent over a few tips about leadership during this critical time—including finding time for one-on-one communication.

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Chester has spent two decades helping clients engage their employees to execute on strategy, vision, and values. His work is based on research which has revealed the proven secrets behind high-performance cultures and teams.

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Accelerating During Times of Change

Katrina talks to former Blue Angel, John Foley, about accelerating during times of change through preparation, execution, trust and debrief.

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John is a former Blue Angels lead solo pilot, knock-out keynote speaker, gratitude guru and an expert in high performance teams. He challenges others to rethink and take action.

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Interview: You Can’t Pour Anything Out of an Empty Cup

Katrina and Alan talk about self-care for leaders during challenge times such as these. Alan suggests a ‘self-care audit’ to reflect and ensure that you’re making even small deposits throughout the day to fill your cup.

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Former NBA Performance Coach, Alan teaches proven strategies to improve organizational performance, create effective leadership, increase team cohesion and collaboration, and develop winning mindsets, rituals, and routines.

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Leadership Mindset: How to Own & Create Culture

Expert on the culture of engagement and connection, Galen Emanuele, pulled out a few poignant video clips from his library. This one deals with culture and its intentionality. During times like these, how does culture support your team?

GALEN EMANUELE BIO

Galen is an expert in human behavior. His captivating programs teach how to apply the improv concept of “Yes, And” to improve communication, team performance, and create an intentional culture of high-level engagement.

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